12% Reviews
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75% Recommend
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24 reviews from our car dealer reviews community
Leave a review for Gorse Hill Motor Company
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24 reviews from our car dealer reviews community

Leave a review for Gorse Hill Motor Company
Leave a review
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"gorse hill customer"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I personally wouldn't use Gorse Hill Motor company again, the MOT left on the car was significantly shorter than advertised and the car had multiple faults when I drove it off the forecourt. It's all been resolved in the end but getting the repairs agreed was a hassle and the transaction as a whole hasn't been a smooth one.

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"Not Going Back"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gorse Hill Motor Company is a terrible place, I would never go back. Wish we had never dealt with them but had already paid up on deposit and wife was keen on the car. We agreed to buy 2 cars together totalling £12,000. Not a small sum of money I am sure you will agree. When paying for the first, their card machine broke part way through the transaction. The money left my account, but the machine printed an error which he claimed meant my card was declined. I confirmed with my bank and the money was gone. We were then asked to leave his office and "come back when you had the money" because "I've got other customers to see". My wife was in tears, we were out £5k at this stage. I was made to feel like a criminal, treated as though I was too poor to buy the car. Also refused to let me test drive one car claiming that it was already sold, but in fact it was still there 6 weeks later. Seemed to want to keep me away from the more expensive cars on the lot as though I couldn't afford them. Second car we bought at the same time had nothing but faults. Air con was broken when we got it and had to take it straight back for fix. He claims the warranty he offers covers everything 100% for 12 months but read the paperwork, we were misled on this He does a great sales pitch on his fantastic warranty but it's all rubbish. 3 months later and there was more work needed on this car (a BMW no less) and the warranty wasn't worth the paper it was written on. We've since had to take a massive loss on these cars to get something more reliable and would never go back to Gorse Hill Motor Company, even if they were giving them away for free. Avoid Gorse Hill Motor Company at all costs.

Rob from Gorse Hill Motor Company in response to Not Going Back

Hi, I'm Rob from Gorse Hill Motor Company. We have not ever had any problems with our card machine, we did not sell 2 cars to the same person last year, SOME ONE AS MADE THIS UP, can you please remove it, It's also not a verified review. How can it be so easy for someone to make something like this up and put it on this site. I don't mind people putting this on here about us but its got to be truth. I do think it's a bit to easy post on here, all people need is an email address and that's it. Thanks Rob.

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"buying my car was straight forwards"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was straight forward from start to finish when I bought my car from Gorse Hill Motor Company. I was going to scrap my old car but ended up doing a part exchange which was a nice bonus. I would happily recommend them to anyone looking to buy a used car.

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"ahmeki"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the delaer through Autotrader, they were nice on phone upto when I collected the car. When the car had been the collected, the delaer denied that he promised to sell it with a 12 months MOT and Tax although the tax was only 2 months worth. Denied giving misleading information about the 2 year warranty purchased with the car. This was so because the final paperwork exlcuded the air con and flywheel cover although this had not been notified before. The car had a constant rattle and dealer doesnt want to know about it Was hostile on phone and behaving as of they never had anything to do with you in the first place. Webiste has a "mail us" faicility but denies receiving any messages. All in all not a nice dealer when there are issues to solve or rectify

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Dealership Information

Gorse Hill Motor Company is an Independent dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews4 out of 5 stars — Rated Very Good
Excellent
17
Very Good
1
Average
1
Poor
2
Terrible
3

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  • Contact Information

    Address

    Gorse Hill Motor Company
    Chapel Street
    Swindon
    Swindon
    SN2 8DA

    Get in touch

    01793 488813
    http://www.gorsehillmotorcompany.co.uk

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About Gorse Hill Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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