54% Reviews
replied to
81% Recommend
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11 reviews from our car dealer reviews community
Leave a review for Gouldings Car Sales

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11 reviews from our car dealer reviews community

Leave a review for Gouldings Car Sales
Click on the stars to start your review
"Great sales and aftersales service."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to begin this review by thanking Adam at Gouldings Car Sales, Matilda Road for making my new car purchase such a pleasant experience. I purchased a Jaguar XJ Sovereign and never felt under any pressure at all to buy in fact I was encouraged to test the car myself. I went along with my wife and both Adam and John treated her with respct and never talked down to the "little woman" as many car sales persons do. At the age of 69 as you can imagine I have bought many cars over the years but I have to say that this was the most pieasurable experience I have ever had buying a car. Gouldings deserve every success in the future as good old fashioned sevice and respect go a long way. Thank you all again. Steve K. Skegness.

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"Fantastic Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gouldings Car Sales in Lincoln went above and beyond to ensure everything was perfect. Fantastic service, so helpful and amenable. Highly recommended and would not hesitate to use them again.

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"Goulding’s excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Within a few days of my saying that I would like a nice VW Scirocco, John Goulding Car Sales & his team not only found me a superb example of the marque, but also prepared it to almost showroom condition. This is the third car that I have bought from Goulding’s Car Sales and their service has always been faultless. Peter Williams.

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"Appalling vehicle sales"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a skoda superb 4x4 from Gouldings Car Sales in Lincoln. Unfortunately when the snow fell I found out the 4wd didnt work. Also found out the fully comprehensive parts and labor warranty john had assured me I was getting with the vehicle as a distant buyer was only worth £250. John the proprietor Wouldn’t agree to allow me to get the repair carried out locally and wanted me to bring the car 220 miles back to the dealership. Not a reputable garage, Very dodgy car dealership buyer beware. Refused to issue a refund under the consumer act 2015. The case is ongoing.

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Adam Nichols in response to Appalling vehicle sales

I am not John but I am his Sales Manager. To the best of my knowledge the car was repaired by Specialist Cars in Dundee, your local Skoda main dealer, at a cost of £600, so your points in the review are clearly unsubstantiated. The dispute is clearly totally over, all in your favour I must add.

"A million and one thanks"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly Recommend! After having the worst experience at Stoneacre thankfully I stumbled across Adam here and with his masses of patience and kindness I left here with a stupid grin on my face and the car I wanted (which was also priced a little less than it should have been!). I love it! Never felt uncomfortable or pushed to buy the car or any add on extras and will most likely be seeing him again in the future should I ever fancy a change again. A smooth transaction upon collection and 100% happy. Cheers.

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+1 Found this review helpful
"Great guys to deal with, highly recommend"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Jaguar from Gouldings car sales in Lincoln and was that impressed with the helpfulness of the staff, the service I was given and the superb after sales service that I immediately recommended them to my family. Weeks later my father bought his Peugeot from them, and having a few minor niggles with it, he was blown away by the way that they dealt with ALL of the issues immediately. We have seen the negative reviews on here and honestly can't understand that they are true, these guys are second to none and both my Dad and I can't recommend them enough. Go and visit them for yourself is our advice!

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+1 Found this review helpful

John Goulding from Gouldings Car Sales in response to Great guys to deal with, highly recommend

Thank you for your kind words and comments. We are pleased that you are happy with your purchase of the Jaguar.

"Great people to deal with"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the team at Gouldings Car Sales really helpful and friendly. I am really pleased with our new car.

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+1 Found this review helpful

John Goulding from Gouldings Car Sales in response to Great people to deal with

Thank you for your kind comments. We would love to know who you are and which car you purchased, but we are most pleased that you enjoyed the experience and that you like your new car.

"Helpful and knowledgeable "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Citroën C3 Picasso from Gouldings Car Sales Lincoln. The car was as described on their website. The staff were very knowledgeable about the car, they weren't pushy and they offered me a good deal. The car was ready on the time and day we agreed. I have recommended this garage to my friends and family. Thank you John and Paul for your great service.

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John Goulding from Gouldings Car Sales in response to Helpful and knowledgeable

So pleased that you are happy with your C3 Picasso. Thank you for your kind words.

"Poor"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gouldings Cars Sales in Lincoln said they would contact with service details but I never heard from them. They have poor after sales service and I for one will not use again and I would not recommend them to anyone.

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John Goulding from Gouldings Car Sales in response to Poor

I would love to try and help you resolve the issue, but I have no idea who you are and neither do I know which car you have bought from us, so there isn't much I can do to resolve any issues. We sell hundreds of cars each year. If you would care to pop in and see one of my team, then we will of course get anything sorted immediately.

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"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Focus from Gouldings Car Sales Lincoln back in April and I am really happy with this car. Its running really well and it was in mint condition when I collected it. The dealership helped me sort all of the insurance and tax and just make everything super easy. I they are very much on the ball and and I would highly recommend them.

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+1 Found this review helpful

John Goulding from Gouldings Car Sales in response to Great service

We are so pleased that you are happy with your new Focus. Thank you for your comments. We are more than willing to help anyone with any tax or insurance issues, as this all forms part of the buying experience.

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Dealership Information

Gouldings Car Sales is an Franchise dealership that is based in Lincoln. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4.3 out of 5 stars — Rated Very Good
Excellent
8
Very Good
1
Average
0
Poor
2
Terrible
0

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Contact Information

Address

Gouldings Car Sales
Matilda Road
Lincoln
Lincolnshire
LN6 7BN

Get in touch

01522 542765
https://www.gouldingscarsales.com/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

81%
Would recommend this dealer to family and friends
81%
Thought the dealer was knowledgeable and helpful
80%
Thought issues were resolved quickly and easily
54%
Percent of reviews responded to by this dealer

Additional Information About Gouldings Car Sales

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