52% Reviews
replied to
76% Recommend
to friend


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17 reviews from our car dealer reviews community
Leave a review for Gouldings Car Sales
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Gouldings Car Sales
Leave a review
"Good communication and efficient dealers"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Zafira in January 2024 and experienced very good service and communication from John and James at Goulding's.

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+0 Found this review helpful

John from Gouldings Car Sales in response to Good communication and efficient dealers

Hi David, Thanks for your positive review and pleased you like your Zafira. Thanks for your business and hope to see you in the future for your next car.

"Awful car priced wrong with no refund"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

car priced wrong so cancelled and wont give deposit back don't buy seat Leon 65 plate from here its priced wrong and they'll try and rip you off!!!!

John Goulding from Gouldings Car Sales in response to Awful car priced wrong with no refund

Thanks for your review. We inspected this car on your behalf and offered to help with costs but you didn’t find that acceptable. We feel very decent as warranty had expired. Sorry your not happy. Kind regards.

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"Would not purchase again. "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a jaguar to find after 4 months (3month warranty had ended) developed a fault costing £2000. Failed to help or acknowledge anything. Bad service from day 1 no communication from them with collection of vehicle as faults needed repairs. Went to collect and wasted time as wasn't ready.

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+0 Found this review helpful
"Great staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this family run dealership last weekend, and the service I received from James and John was very professional.. I would definitely recommend for buying a car to anyone.. Thank you James..

"Exceptionally good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If like me as a result of disillusionment you haven’t bought from a car dealer for many years, your faith can be restored by trying Gouldings in Lincoln. As many other reviewers have said there really is no pressure and no sense of needing to rush a decision, which we made over a period of several days and two visits. We had several conversations with Adam and John, and a solo test drive for several miles before making the decision. The negotiations were straightforward, and the trade in offer not far off what I expected. After sales service is as good as pre-sale. Some minor problems which arose were dealt with in a timely and satisfactory manner, on a date of my choosing. This would certainly be my first stop next time I contemplate a change of car. Ian & Maggie

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"Amazing! "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a VW polo and despite the fact we are in lockdown John made sure the buying process was still excellent and easy. The car was great inside and out and I can’t fault the garage

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+1 Found this review helpful

John Goulding from Gouldings Car Sales in response to Amazing!

Thankyou very much for your review. It was a pleasure to serve you and I hope you enjoy your new car for many years.

"Great sales and aftersales service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to begin this review by thanking Adam at Gouldings Car Sales, Matilda Road for making my new car purchase such a pleasant experience. I purchased a Jaguar XJ Sovereign and never felt under any pressure at all to buy in fact I was encouraged to test the car myself. I went along with my wife and both Adam and John treated her with respct and never talked down to the "little woman" as many car sales persons do. At the age of 69 as you can imagine I have bought many cars over the years but I have to say that this was the most pieasurable experience I have ever had buying a car. Gouldings deserve every success in the future as good old fashioned sevice and respect go a long way. Thank you all again. Steve K. Skegness.

"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gouldings Car Sales in Lincoln went above and beyond to ensure everything was perfect. Fantastic service, so helpful and amenable. Highly recommended and would not hesitate to use them again.

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"Goulding’s excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Within a few days of my saying that I would like a nice VW Scirocco, John Goulding Car Sales & his team not only found me a superb example of the marque, but also prepared it to almost showroom condition. This is the third car that I have bought from Goulding’s Car Sales and their service has always been faultless. Peter Williams.

"Appalling vehicle sales"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a skoda superb 4x4 from Gouldings Car Sales in Lincoln. Unfortunately when the snow fell I found out the 4wd didnt work. Also found out the fully comprehensive parts and labor warranty john had assured me I was getting with the vehicle as a distant buyer was only worth £250. John the proprietor Wouldn’t agree to allow me to get the repair carried out locally and wanted me to bring the car 220 miles back to the dealership. Not a reputable garage, Very dodgy car dealership buyer beware. Refused to issue a refund under the consumer act 2015. The case is ongoing.

Adam Nichols in response to Appalling vehicle sales

I am not John but I am his Sales Manager. To the best of my knowledge the car was repaired by Specialist Cars in Dundee, your local Skoda main dealer, at a cost of £600, so your points in the review are clearly unsubstantiated. The dispute is clearly totally over, all in your favour I must add.

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Dealership Information

Gouldings Car Sales is an Franchise dealership that is based in Lincoln. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews4.1 out of 5 stars — Rated Very Good
Excellent
11
Very Good
2
Average
0
Poor
3
Terrible
1

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  • Contact Information

    Address

    Gouldings Car Sales
    Matilda Road
    Lincoln
    Lincolnshire
    LN6 7BN

    Get in touch

    01522 542765
    https://www.gouldingscarsales.com/

    Opening times

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    52%
    Percent of reviews responded to by this dealer

    Additional Information About Gouldings Car Sales

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