6% Reviews
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80% Recommend
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15 reviews from our car dealer reviews community
Leave a review for Grenson Motor Company Ltd

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15 reviews from our car dealer reviews community

Leave a review for Grenson Motor Company Ltd
Click on the stars to start your review
"Great service and friendly team "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car came into Grenson Motor Company on 31/01/2019 for replacement parking assist camera and sensors. The team on your front desk consisting of Matthew, Leigh and Steve are always very helpful and friendly and are a credit to your company.

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"Excellent First Class Service."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Matthew Edgell at Grenson Motor Company is an outstanding motability sales person. Out of all reps we’ve dealt with previously at other dealerships over the years, Matthew is by far the best we’ve met yet. He is precise and thorough with all aspects involved with Motability. He is backed by a good service team too. Our car had an electrical issue on Day 1 and the service we received after sales was exemplary. Thanks Grensons. All is good.

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+1 Found this review helpful
"Service to sar"
4.8 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

Had my Rio serviced at Grenson Motor Company on Wednesday 2/1/19 good job well done. Sorted my service plan thanks terry.

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+2 Found this review helpful
"Excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Matt Edgell was fantastic. Picked up our second Motability car today and the handover was seamless. Showed me round everything in the car. Will highly recommend Grensons Motors Crewe.

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"Cracked my windscreen!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my car (ASX) in for a recall at Grenson Motor Company 27/9/18 the recall was for windscreen wiper linkage and for handbrake. I picked my car up and drove it to the roundabout and noticed my windscreen had been cracked. I returned to Grenson Motors then and spoke to someone and he confirmed it wasn't there when I took the car in that morning. He also said he didn't know the availability of the windscreen and said he would call me the following morning. He did call me the following morning but they wouldn't accept responsibility - I didn't agree and asked what the complaints procedure was. He gave me the e-mail of the managing director. I e-mailed (w/b 1/10/18) along with photographs and to my disappointment still haven't received a response.

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"damage your car "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

l took my car to Grenson Motor Company for a recall they cracked my windscreen and when i when i took in back twice its everybodys fault but theirs i think its my fault for going their in the first place.mike.

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"Love your money, but not any car problem"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially Grenson Motor Village were very keen to do business but once the car was purchased... with a known fault on the spare key and a faulty passenger window (which I emailed about a few days after)... I have had no contact. This was back in July. Really really poor service.

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Sean pattinson from Grenson Motor Company Ltd in response to Love your money, but not any car problem

I am so sorry that you have not had a response since July. Please would you email me direct with your details so we can have a chat tomorrow and resolve this issue. Kind regards Sean

"Wonderful attention and service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just purchased a Citroen c4 from Grensons Crewe. The salesman, Amit, was so helpful throughout. He gave advice when asked, was extremely good when taking us (pensioners) on a test drive, making the whole experience comfortable and enjoyable. No pressure brought which can be so annoying. He arranged for some small paintwork on the rear bumper to be done . Instead of just titivating the very small scratches the complete bumper was repainted and the car looks like a brand new car. Great job. Great service. Great people. Thank you for making this such an easy and enjoyable experience. Clare & Roger

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"Very helpful"
5 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

Andy was very professional and helpful nothing was to much trouble for him he made us feel very welcome. He gave us coffee which by the way was excellent he even connected my phone to the car because I did not know how to. All in all a very pleasant experience 5 out of 5 stars

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"Andrew Done"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

i had a very pleasant experience when buying my new Citroen Aircross from Grenson Motors in Crewe.

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Dealership Information

Grenson Motor Company Ltd is an Independent dealership that is based in Crewe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars, Vans
Manufacturers: Citroen, Kia, Mitsubishi, Suzuki
Independent Dealership

Services available
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Car Leasing
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Finance
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Ratings
15 reviews4.2 out of 5 stars — Rated Very Good
Excellent
12
Very Good
0
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Grenson Motor Company Ltd
Marshfield Bank Employment Park Middlewich Road
Crewe
Cheshire
CW2 8UY

Get in touch

01270 507490
http://www.grensonmotor.co.uk

Opening times

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Dealership Statistics

80%
Would recommend this dealer to family and friends
6%
Percent of reviews responded to by this dealer

Additional Information About Grenson Motor Company Ltd

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