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My car has been for service and MOT, excellent service from Matthew the Service Advisor at Grenson Motor Village. All completed on time and kept in touch as promised when ready. Thanks.
Just bought a Mitsubishi Colt Ralliart and had it serviced with Grenson Motors, for the big Colt Ralliart/CZT 60K miles/6 year service. This was a fairly comprehensive service and required a great deal of work and parts changing. The speed of the service was impressive as this was completed in less than 2 days. The servicing team always kept me well informed throughout the service, and called before ordering new unexpected parts. When I collected the car, a small windscreen chip was noticed, but there was no way to tell when this chip would have been created. Vicky (servicing team manager) dealt with this extremely fairly and agreed to cover half of the costs to get this fixed. Matthew (servicing team) even stayed after working hours to supervise the crack being fixed. A few weeks after the service, I noticed some unhealthy noises from the car, and the servicing team was more than happy to assist. The issue was found and fixed the next day, with the team wiping the fees normally charged for a diagnostic. With every visit to Grensons, my car was cleaned and drinks were offered. A courtesy car (Suzuki Swift Sport) was always offered, however for under 25's there is a £15 fee for insurance. This is actually my 3rd Mitsubishi and the level of customer care given by Grenson is exactly why I am a returning customer. Thank you very much Vicky, Chloe, Belle and Matthew.
I bought a Kia from this dealership back in April and I am absolutely made up with it. Everything has been brilliant with no mither at all. The car is fantastic and the dealers were really helpful. I would absolutely recommend Grenson Motors.
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Deals in: Cars, Vans
Manufacturers: Citroen, Kia, Mitsubishi, Suzuki
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