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24 reviews from our car dealer reviews community
Leave a review for Grenson Motor Company Ltd
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24 reviews from our car dealer reviews community

Leave a review for Grenson Motor Company Ltd
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"Excellent First Class Service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Matthew Edgell at Grenson Motor Company is an outstanding motability sales person. Out of all reps we’ve dealt with previously at other dealerships over the years, Matthew is by far the best we’ve met yet. He is precise and thorough with all aspects involved with Motability. He is backed by a good service team too. Our car had an electrical issue on Day 1 and the service we received after sales was exemplary. Thanks Grensons. All is good.

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+1 Found this review helpful
"Service to sar"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my Rio serviced at Grenson Motor Company on Wednesday 2/1/19 good job well done. Sorted my service plan thanks terry.

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Matt Edgell was fantastic. Picked up our second Motability car today and the handover was seamless. Showed me round everything in the car. Will highly recommend Grensons Motors Crewe.

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"Cracked my windscreen!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my car (ASX) in for a recall at Grenson Motor Company 27/9/18 the recall was for windscreen wiper linkage and for handbrake. I picked my car up and drove it to the roundabout and noticed my windscreen had been cracked. I returned to Grenson Motors then and spoke to someone and he confirmed it wasn't there when I took the car in that morning. He also said he didn't know the availability of the windscreen and said he would call me the following morning. He did call me the following morning but they wouldn't accept responsibility - I didn't agree and asked what the complaints procedure was. He gave me the e-mail of the managing director. I e-mailed (w/b 1/10/18) along with photographs and to my disappointment still haven't received a response.

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+8 Found this review helpful
"damage your car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

l took my car to Grenson Motor Company for a recall they cracked my windscreen and when i when i took in back twice its everybodys fault but theirs i think its my fault for going their in the first place.mike.

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"Love your money, but not any car problem"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Initially Grenson Motor Village were very keen to do business but once the car was purchased... with a known fault on the spare key and a faulty passenger window (which I emailed about a few days after)... I have had no contact. This was back in July. Really really poor service.

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+6 Found this review helpful

Sean pattinson from Grenson Motor Company Ltd in response to Love your money, but not any car problem

I am so sorry that you have not had a response since July. Please would you email me direct with your details so we can have a chat tomorrow and resolve this issue. Kind regards Sean

"Wonderful attention and service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just purchased a Citroen c4 from Grensons Crewe. The salesman, Amit, was so helpful throughout. He gave advice when asked, was extremely good when taking us (pensioners) on a test drive, making the whole experience comfortable and enjoyable. No pressure brought which can be so annoying. He arranged for some small paintwork on the rear bumper to be done . Instead of just titivating the very small scratches the complete bumper was repainted and the car looks like a brand new car. Great job. Great service. Great people. Thank you for making this such an easy and enjoyable experience. Clare & Roger

"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andy was very professional and helpful nothing was to much trouble for him he made us feel very welcome. He gave us coffee which by the way was excellent he even connected my phone to the car because I did not know how to. All in all a very pleasant experience 5 out of 5 stars

"Andrew Done"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i had a very pleasant experience when buying my new Citroen Aircross from Grenson Motors in Crewe.

"Excellent Service on the Service desk"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my Kia intoGrenson Motor Village for an upgrade yesterday. Mandy greeted me and completed the paper work. I had decided to go into Nantwich whilst it was being done. She was soon on the phone to inform me that my car was ready for collection. She is very efficient, helpful and extremely pleasant. Nothing was to much trouble. A great person on your team.

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+2 Found this review helpful
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Dealership Information

Grenson Motor Company Ltd is an Independent dealership that is based in Crewe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews4.1 out of 5 stars — Rated Very Good
Excellent
18
Very Good
0
Average
1
Poor
3
Terrible
2

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  • Contact Information

    Address

    Grenson Motor Company Ltd
    Marshfield Bank Employment Park Middlewich Road
    Crewe
    Cheshire East
    CW2 8UY

    Get in touch

    01270 507490
    http://www.grensonmotor.co.uk

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About Grenson Motor Company Ltd

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