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I recently booked for a service at Endeavour Hyundai Colchester and asked if some other small pieces of work could be completed on the car. Suffice to say the small bits of work that I asked to be completed were completely ignored, however they did take the time to charge a ridiculous amount of money to replace the front discs and pads. So what originally was quoted as 300 pound ended up being 700. Not very happy and certainly will not be booking with them again. Its also worth mentioning that I had a headlight bulb out when the car went in for servicing. This was not picked up on the all points service.
I Have had 20 cars from haddock since 2005 staff are great always very friendly. Would recommend Endeavour Hyundai Colchester to anyone who wants a car.
Reviewer has confirmed their email address
What a pleasurable experience, the levels of information and support were outstanding.
Haddocks Hyundai used to be great but now they're no longer a family business my recent visit was appalling. Car went in for a simple repair and it did not feel right afterwards. Turned out the component fitted had been left loose as well as the brake disc. Spoke to the service manager about this and was told i would not be given any refund in a rude manner and was left stood in the car park as he walked off and left me stood there. I went in and spoke to another manager about my experience and was told he would get the dealer principle incontact with me first thing Monday.... i did'nt hear anything back so gave them a call and got hold of the service manager again who wouldn't put me through to anyone else because i didnt want to give him a reason why. So far this is far as ive got, wouldnt recommend anyone to touch them with a barge pole now.
Sue Stokes in response to Terrible experience
I have just taken my car to Haddocks as the rear passenger window became stuck in the open position. They informed me the switch was broken and it would cost a little under £200.00 to fix. i was charged nearly £80.00 for this information. I will never use Haddocks again after such blatant dishonesty.
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Deals in: Cars
Manufacturers: Hyundai, Isuzu, Subaru
Endeavour Hyundai Colchester
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