88% Reviews
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90% Recommend
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52 reviews from our car dealer reviews community
Leave a review for Hamworthy Car Centre Ltd
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52 reviews from our car dealer reviews community

Leave a review for Hamworthy Car Centre Ltd
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"Just the job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Peugeot Partner we bought's on the farm & it's just the job! Very happy with the service provided by the guys over at Hamworthy Car Centre, so it's 5* from us.

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to Just the job

Thank you for your review Kevin! Glad to hear all is going well. if you need any assistance in the future don't hesitate to call us! Kind regards HCC

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"Drove away happy"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What I appreciated most about these guys was their willingness to help. I’d enquired about a Land Rover Defender and being quite particular, asked them to point out any minor defects beforehand. They agreed to fit a body kit too which looked great, so I made the 5-hour trip to collect it once ready. There were a couple of small gaps where the kit wasn’t quite flush (something I’d hoped they’d spot) but to their credit, they sorted it there and then while I waited. Overall it was a good experience. I liked that they’re a family-run business and I drove away happy which is what matters most.

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to Drove away happy

Thank you so much for taking the time to leave such a thoughtful review. We appreciate your understanding — it was important for us to sort that for you on the spot. It was a pleasure meeting you, and we're proud to be a family-run business where customer satisfaction is always the priority. Wishing you many great adventures in your Defender!

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"Efficient easy purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've been using the Peugeot Traveller practically every day since we got it and all's going fine so far. The dealership made everything easy - It was ready exactly when they said it would be and the whole sale was handled efficiently. Thanks to the team at Hamworthy for such quick and easy purchase.

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to Efficient easy purchase

Thank you for your review James! Glad to hear you had a great experience with us. Kind regards HCC

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"Ford Transit Custom"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5/5 no issues

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to Ford Transit Custom

Thank you for your review!

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"Good as gold"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Simon at Hamworthy was as good as gold service wise.

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to Good as gold

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"VW Transporter Purchase- 5 Star"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a VW Transporter from Hamworthy Car Centre. I have 9 vans in our fleet and have always purchased direct from VW, however... After speaking with the team at Hamworthy I explained to them my scenario and they had the exact vehicle i was after. The vehicle was clean, well maintained and I have received great service from payment to collection. A five star experiance and i look forward to working with them again in the future. Robin Goodfellow Goodfellow Electrical Solutions Ltd.

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to VW Transporter Purchase- 5 Star

Thank you so much for the review robin! Anything you need please don't hesitate to contact us it would be a pleasure to deal with you again. kind regards HCC

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"Easy to deal with "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time buying from Hamworthy Car Centre but I found them very easy to deal with. Everything’s going well so far with the Land Rover Discovery. I never give anyone 5 out of 5 but I’ve got no complaints.

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to Easy to deal with

Thank you for your review! We are glad to hear everything is going well, if you do have any issues don't hesitate to contact us we are always here to help. Kind regards HCC

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"MUST READ! AWFUL, HORRIFIC, RUDE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

'MUST READ!!!! - AWFUL EXPERIENCE I was really interested in buying a convertible from here, But the dealership approved by Halifax did loads of running around in order to sort out my finance situation and getting THEIR DEALERSHIP APPROVED ON HALIFAX SYSTEM- TOOK UP TO 1 HOUR CONVERSATIONS WITH HALIFAX FOR A WEEK - during this time, I was pressured by staff during this time who was saying 2 other people are wanting the car that I am holding up to rush me, and I was doing everything i coud with the bank during that time, trying my best, whereas, 1 day later my situation changed meaning I couldn't go down to see the car, I was met with rude behavior saying I cost the company business because In that one day those 2 customers that have been so desperate to have the car have somehow managed to within one day find, finance and buy and move on. They refuses to give me the deposit back entirely by saying that it's my fault I don't want the car, that I never wanted the car etc which was completely untrue as i had put a deposit down as i was interested. I ended the call in the end, my experience was awful unfortunately, I WILL NEVER SHOP HERE'

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"NO AFTERCARE SERVICE!! TAKE YOUR MONEY A"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bough a Range Rive evoque from this company in February 2022....supposed tohave a 12 month warranty....in November 2022 engine needed replacing due to oil escaping in coolant tank ....no warning lights appeared on dash and consequently this resulted in nearly £5k to put right..Hamworthy cars wanted nothing to do with this as their excuse was we only had a 6 month warranty.....thus is not what we were told on purchasing the car....They could nor careless with what happened ....no aftercare service from what at thectine if purchasexwecthoughtcwete actrustworthy company.. how wrong could we be!....so much for having the car go through a RAC check before purchase...absolute joke!....We are now considering court action ! PLEASE BE VERY WEARY ABOUT BUYING A CAR FROM THIS COMPANY

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Hamworthy car centre from Hamworthy Car Centre Ltd in response to NO AFTERCARE SERVICE!! TAKE YOUR MONEY A

Thank you for taking the time to leave this review. While we are sympathetic that you have had to pay out for a new engine, we do no offer 12 months warranty as standard with any of our vehicles this always a product we offer at point of sale and on collection. your daughter signed the disclaimer declining the extended warranty. The vehicle was not defective at the point of sale back last January (2022). Given the length of time you have been driving it, the 6000 miles that you have driven it for and your admission that you check the oil levels frequently, all shows that on the balance of probability the vehicle was of satisfactory quality and fit for the purpose when it was sold to you. You declined the option of paying for an extended warranty at the time, which may have assisted you had you taken it.

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"Sold me a van with mileage clocked "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a van that had the mileage reduced by over 150000 miles, the DPF filter cut out and blowing black smoke. A lengthy dispute ensued to get any money back with multiple emails back and forth to Mike the director. Hamworthy did eventually defend me but I ended up significantly out of pocket due to work that had been carried out on the van and Hamworthy refused to pay for. To top this off I recieved a demand for £80 from DVLA some 2 months after returning the van as Hamworthy left it registered in my name. Great to buy from as per the multiple reviews, terrible to deal with when things go wrong. Avoid this garage at all cost

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HAMWORTHY CAR CENTRE from Hamworthy Car Centre Ltd in response to Sold me a van with mileage clocked

Thanks, Ricky, for your review. From the previous comments here, I’m sure you can see we at Hamworthy Car Centre pride ourselves on our customer service both during and after a purchase and so apologise again for your recent experience. We purchased this vehicle from auction, and it was supplied to us with guaranteed miles and a full-service history. As we do with all vehicles purchased and sold, we at Hamworthy carried out all relevant checks available regarding the mileage etc and all these checks come back clear with no discrepancies. Once though made aware of your concerns and without any further investigation, we offered you a full refund and at our expense, to collect the van from yourself in Scotland even though subsequently, your stated estimate of mileage has not been proven nor have you provided any proof; when we asked where the information came from, you simply said a “friend at Peugeot but cannot provide the evidence.” But still we refunded you the full purchase price plus your additional costs as agreed. While in your possession, you began converting this to a camper van and carried out significant modifications; having the side of the van cut out and windows fitted, off road tyres, and light bars which damaged the front bumper. Yes, there was some backwards and forwards on email regarding costs, but we came to an agreement to reimburse you for these extra modifications but not for parts that were not fitted to the van and still in your possession. You were satisfied with the outcome and agreed this on email. On collection of the van, you did not supply us with the V5 meaning we could not return the van to the original vendor. When we repeatedly asked for the V5, you attempted to obtain additional monies even after we’d previously agreed a full and final settlement. To this day, the mileage discrepancy still hasn’t been proven and furthermore there is no evidence to back up your assertion of a DPF having been cut out the van as you stated. The V5 not being transferred was an admin error and we do apologise for this. But even here, while trying to rectify this, you phoned and spoke to a member of staff who was unable to have a conversation with you due to your constant swearing and abusive manner. While we fully appreciate your frustration, swearing at members of staff, abusive calls and texts did not help. In summary, after your first complaint and at the earliest opportunity, we offered a full refund without question, collected the van at our expense and paid your additional costs for the modifications carried out. On this basis, we believe Hamworthy Car Centre have acted more than reasonably and did everything possible to rectify an unfortunate situation. We therefore believe your negative review to be somewhat unjustified.

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Dealership Information

Welcome to Hamworthy Car Centre

Hamworthy Car Centre are an RAC Approved Dealer and We specialize in quality used 4x4's, Cars and light commercials within Hamworthy, Poole. We are on the approach road to the twin sails lifting bridge. We are a Family run business and have been established for over 25 years at the same location. At Hamworthy Car Centre we have our own onsite workshop facilities with Fully Qualified Main Dealer Trained Technicians for your piece of mind. We offer the RAC Buysure Scheme, in which your vehicle will receive an RAC Preparation Standard Check with a certificate, RAC Warranty and 12 Months RAC Breakdown Cover. Most of our vehicles are ready to drive away the Same Day!! If you are looking for great savings on quality used Land Rover Discovery's, Freelander's, Range Rover Evoque's and many more 4x4s, cars and light commercial vehicle's in the Hamworthy / Poole area, then you have reached the right place.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1995

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews4.6 out of 5 stars — Rated Excellent
Excellent
43
Very Good
5
Average
0
Poor
0
Terrible
4

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    Contact Information

    Address

    Hamworthy Car Centre Ltd
    1 Rigler Road
    Poole
    Dorset
    BH15 4BN

    Get in touch

    01202686700
    http://www.hamcarcentre.co.uk

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 08:30 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    88%
    Percent of reviews responded to by this dealer

    Additional Information About Hamworthy Car Centre Ltd

    Company Formed: 1995
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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