I'd give it a 5 because I've had some trouble with the car and I get that problems do happen and I haven't had to spend a penny as you guys covered expenses very good customer service and will definitely be considering Hartington for future vehicle purchase 5👍

The car is very nice and we received good service throughout

I am really pleased with the car I got. There were a few little hiccups which have slightly lowered the rating I’m giving. Everything at the dealership was great. The staff were helpful and not pushy at all, which was really refreshing. When I was driving away after purchasing the car, I received a call from them explaining that there would be an additional £100 to pay. They hadn’t set up the warranty properly, and because the car is a 4x4, it cost more. They were apologetic, but it was not something I wanted to hear after the sale. The logbook also got lost, so I had to wait six weeks after delivery for it to arrive from the DVLA. That was frustrating, as I wanted to put my private reg on the car. However, everything is now sorted and I have had no issues with the car itself. A 4.1 out of 5 from me.

5

3

The initial buying process with Mo was spot on. He was really great to deal with and I didn’t have any issues at all. I was very happy with how everything was handled at the start. The car did have some issues that needed fixing, so it went back to the dealership. It was there for two weeks, and I have just recently got it back. Everything seems fine with it now and the issue is no longer there, so I do appreciate them fixing this for me. However, I felt the communication during that time was quite poor, and I wasn't kept updated with what was going on. That did let the experience down a bit. Some better communication in the aftersales would have made this the perfect experience.

I would give it a 5, they made it quick and easy to purchase my vehicle

I'd give it a 5 because I've had some trouble with the car and I get that problems do happen and I haven't had to spend a penny as you guys covered expenses very good customer service and will definitely be considering Hartington for future vehicle purchase 👍

I wouldn’t hesitate to recommend Hartington Motors to anyone who was looking to buy a new car. As a woman buying a car on her own it could have felt nerve racking but Jack M was so helpful and polite, I didn’t feel at all pressured to make a decision and he was really supportive while I was choosing my new car. He kept me up to date throughout the whole process and any questions I had he answered straight away. Thanks Jack!

4 I am happy with the car thanks