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69 reviews from our car dealer reviews community
Leave a review for Harveys Autos Ltd
Leave a review

69 reviews from our car dealer reviews community

Leave a review for Harveys Autos Ltd
Leave a review
"Shocking nothing but horse traders!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The very worst car dealer ship ever! Nothing but horse traders they lie and steal your money never never use them and they are now supposed to be in Administration!

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+2 Found this review helpful
"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't test drive a car unless you're going to buy it rude staff don't give them your money

"Honestl"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car from Harveys Stafford0had a few problems they came and got the car from Cornwall Had it for 16 days after a few days problems came back Told to tack it to a garage in Cornwall and get it fixed it is fixed now and they paid for it would recommend them to anyone kind regards Roger

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+0 Found this review helpful
"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service me and wife got was brilliant. We were taken throw everything step by step. There was no sales pressure to take additional policy's. Everything was explained. I have had bad service at other garages but I would recommend harveys autos ltd to my friends

"Not a very nice buying experience "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well finally got rid of the car I bought from Harveys. Don't trust this company with their false promises, and lies.

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"Great service from Franc."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well worth travelling 190 miles to buy our vauxhall meriva from Harvey's. Franc made the process so simple, he was professional and very quick. We didnt want to faff, looking, he got that. We were driving away less than 30 minutes later. Hubby loves the car, we will definitely be looking at Harveys again in November for another new to me car.

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+0 Found this review helpful

Maria webdale in response to Great service from Franc.

I was too premature. The car has broken down a week after purchasing and harveys have done everything to avoid dealing with it. The car has now been in the garage 3 weeks. Do not buy a car from them, and after sales woman is so rude. It took me 2 weeks to actually speak to someone as not one email has been replied to.

" Very disappointed "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After taking a day off work and a 80.00 train fare I was met with a vehicle that took me 2 minutes to establish it was in terrible condition. The photos were a complete misrepresentation of the true state of the car . Considering , apparently, they’ve have had the car for 3 months , there had been no attempt to bring the car up to showroom condition, to which it was priced at . I was also advised by a couple I got talking to on the train that lived in the area to be cautious about buying from there .

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+4 Found this review helpful
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From first contacting Harvey’s by phone to attending in person I have experienced nothing less than a friendly professional guidance from John the salesman who dealt with my transaction. He even collected me from the nearby town when I travelled up to view the car which was ready for my viewing. I wouldn’t hesitate to recommend buying a car from this company

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"Absolutely rubbish service "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you are thinking of baying a car from Harveys Autos Stafford don’t. I made this mistake last March, they are very very good at taking your money, but when it comes to after sales service, there isn’t any, I was promised by Louis the sales man that he would get a part for me and put it in the post, that was March this year and we are now in August and I’m still waiting, I have given up ringing because you get the same lie’s told to you every time, the part is here we will pop it in the post, but nothing happens, I wrote a letter of complaint to the car sales manager, they never even acknowledge my letter. Be careful I’ve been in the motor trade for over 60 year and this is as bad as it get’s for after sales service, believe me, Definitely will not be getting another car from there Keith Hawthorne

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+6 Found this review helpful
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"Never buy a car from Harvey's!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from them back in March 2023 that has since cost us £1.298 to get to a reasonable yet, more importantly, safe condition. We have contacted them via email twice now, requesting information on who performed the MOT that passed the vehicle when clearly work was required and who performed the pre-delivery inspection service!! They have not even had the decency to respond. At the beginning of July, noticing some dripping underneath the car, we took the car into our local garage who, upon inspection, deemed the car unsafe to drive. The inspection findings are, as verbatim, Found radiator to be leaking on the nearside front corner and renew air-con radiator as no fins are left. Replaced radiator and air con condenser, on stripping it down to replace found the metal coolant pipe from the water pump across the front of the block to be very heavily corroded so replaced whilst we had access as the would have not lasted for more than a few months maximum. Renew nearside front shocker as badly leaking. Renew front discs and pads as no inner face left on discs, also replaced both calliper pins as old ones were totally corroded and likely to break. Offside rear shocker badly leaking – renew. The sump is badly corroded and exhaust badly blowing from CAT back – exhaust must be removed to get to sump. Replaced from cat back including two securing clamps, fitted new sump changing oil and filter. On rebuild could hear a whistling noise and found that two bolts on the exhaust manifold were sheared and that it was blowing via exhaust manifold gasket, drilled out two sheared bolts, and fitted new gasket that was all coked up where it had been blowing for some time. What is of most concern is that the car is for our daughter that we have unwittingly put in danger. It is unimaginable what could have happened, particularly on the long journey she took to Grantham! Although we expected there would be work required at some point due to the age of the car and some work, we did not anticipate the extent of faults, some of which being dangerous. May I also add that none of this damage can be attributed to our daughters’ driving skills, with the installation of her black tag, we receive all data via the app concerning the handling and smoothness of driving that has been no less than 10/10. On an additional note, this has led us to review the original invoice from that clearly states we were due to pay £3,400, they actually took a transaction of £3,700 that went unnoticed! Needless to say, I implore that no-one purchases a car from Harvey’s, diabolical.

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+5 Found this review helpful
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Dealership Information

Harveys Autos Ltd is an Independent dealership that is based in Stafford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
69 reviews2 out of 5 stars — Rated Poor
Excellent
14
Very Good
0
Average
3
Poor
15
Terrible
37

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  • Contact Information

    Address

    Harveys Autos Ltd
    Longcroft Brick Kiln Lane
    Stafford
    Staffordshire
    ST17 0TA

    Get in touch

    01785 665588
    https://www.harveysautosltd.co.uk/

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    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Harveys Autos Ltd

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