Efficient, friendly and informative. Thank you Dale.
Reviewer has confirmed their email address
Since buying the car from Lexus Hatfield, I have always used them for my service and MOT and would thoroughly recommend them as they always remind you, chase up and deal in the most professional way. Extremely happy
Dale Morton's Lexus crew have always been extremely efficient and courteous for my servicing needs but this time, after an unavoidable error in the parts supply chain caused multiple visits, went out of their way to ensure by the end of our transaction I was left completely satisfied with every aspect of our interaction. I've never known a dealership - in 35 years of driving - so thoughtful of their customers needs. Thank you
Reviewer has confirmed their email address
I have owned a Lexus RX450H for 4 years and have it regularly serviced at Lexus Hatfield. Yesterday was the major 60000 mile service, my car was collected at the prescribed time. I was kept informed throughout the day regarding progress and any additional work necessary. My car was delivered promptly fully valeted. The booking process had been very straight forward, everyone I spoke to was extremely polite and helpful and after 45 years driving I don't think I've been better served by any dealership. Well done Dale and your team.
Reviewer has confirmed their email address
Very excellent service by Dale Morton at Lexus in Hatfield, Customer service was also Great by the rest of the Staff.
Reviewer has confirmed their email address
Dale sorted out all our problems as well as a full service and cleaning our car in excellent time allowing us to beat the M25 rush Thank you Dale and your staff Glad we returned to you 11 out of 10!!
Reviewer has confirmed their email address
My car was recalled for a fuel vent problem. Dale and his team were friendly and efficient as usual. They even checked the rest of the car and valeted it before returning it. They always go the extra mile and provide an excellent service.
Thanks to Colin Beckley the purchase of a car was made easy, quick and uncomplicated, I am grateful for the professional manner in which he conducted himself...even when I asked a silly question! You will always be met with a warm smile and handshake to put you at ease. Let's not forget Bo who very patiently became my personal sat nav when I got lost on the way to the showroom. If you're a nervous car buyer I can confirm Lexus Hatfield has a great team!
I have to say this was a great experience purchasing my used car, Lee was super professional and honest about the whole process from the moment I arrived and eventually left with my new purchase absolutely excellent sales customer service. He even gave me a call a couple of days later to make sure everything was alright. 10 out of 10 for the whole experience with lexus so far. Hopefully servicing the car will be just as good.
Reviewer has confirmed their email address
Established in Milton Keynes in 2002, the Steven Eagell group operates 11 Lexus Centres across the South East, East of England and the West Midlands. Each Centre has an experienced team dedicated to complete customer satisfaction for all our customers. Offering up to 300 approved pre-owned vehicles in group stock and a full range of new Lexus cars ready for you to test drive. At our official approved Lexus Centres our manufacturer-trained technicians use the latest diagnostic equipment, tools and only genuine Lexus parts. We are open seven days a week and you can drop into any of our branches to find out more about our products and services.
Deals in: Cars
Manufacturers: Lexus
Franchise Dealership
Lexus Hatfield
172 Great North Road
Hatfield
AL9 5JN
| Mon | 08:30 - 18:00 |
| Tue | 08:30 - 18:00 |
| Wed | 08:30 - 18:00 |
| Thu | 08:30 - 18:00 |
| Fri | 08:30 - 18:00 |
| Sat | 08:30 - 17:00 |
| Sun | 10:30 - 16:30 |
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