54% Reviews
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92% Recommend
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139 reviews from our car dealer reviews community
Leave a review for Hatters Car Sales
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139 reviews from our car dealer reviews community

Leave a review for Hatters Car Sales
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"GREAT👌🏼"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's no surprise my finance broker recommended Hatters Car Sales—I can see why. They're truly exceptional guys who went above and beyond, even including my road tax free of charge. When I collected my Mercedes, it was valeted to a high standard, and the team was incredibly helpful and friendly throughout the entire process. They truly deserve nothing but top marks for their outstanding service.

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Bobby Singh from Hatters Car Sales in response to GREAT👌🏼

Hi Eduardo. It was a pleasure dealing with you and thank you for your kind words. We are very very pleased you are enjoying your lovely Merc - and hope to see you back here when you're looking for your next car! Enjoy - and welcome to the Happy Hatters Family

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"Commute made easy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been driving my Vauxhall Viva for about three weeks now, and as my first car, it's made my daily commute a whole lot easier! Stumbling upon Hatters car sales was a fortunate accident, but one I'm grateful for. Bobby and the team at the dealership were incredibly pleasant, and the service I received was top-notch all around.

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Bobby from Hatters Car Sales in response to Commute made easy!

Hi Fred. You know what they say about patience ... the best thing come to those! Glad you are enjoying your lovely Viva - and please to pop in with Mum and Dad for the usual weekend coffee .... white with no sugars, right?! And yes, of course only the best biscuits for Mum! Will be seeing again soon anyway! Thanks for your kind words, Fred - and enjoy!

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"Impeccable from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hatters has been absolutely brilliant! We're thrilled with our new Kia Niro. We traded in two cars, one of which was a Nissan Leaf that always left us with range anxiety due to its poor charge retention. It's refreshing to now be able to go places without worrying about running out of power! The Niro has quickly become our main family car, and we're thoroughly enjoying it. Even though Hatters car sales is about 40 minutes away from us, we'd happily travel twice the distance for the exceptional service they provided. What stood out the most was their conduct—no pushy sales tactics, no upselling, no unnecessary add-ons, and absolutely no hounding like we've experienced at our local dealership. They were upfront, honest, and it made all the difference to us. Their communication was impeccable, and true to their word, the car was delivered to our door exactly as and when promised. If you're contemplating buying a car from Bobby and the team at Hatters, I wholeheartedly recommend it— you won't be disappointed!

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Bobby from Hatters Car Sales in response to Impeccable from start to finish

Hi Thank you so much for your very kind words. We would not be able to work so efficiently if there wasn't 3 main components we have built our company values on - transparency, honesty and more importantly, honesty - and I am glad we ticked all those boxes in this case. It was a pleasure dealing with you - however I must admit I miss the Niro! Thank you again - and please do not hesitate to recommend us to your friends and family. The more people joining the Happy Hatters Family, the better! Regards Bobby @ Hatters

"Service with humour great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish all went well, Bobby always there for my questions regarding delivery, service, etc assuring me at all times, very happy with the result, transparency with everything

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner and I purchased two cars from this dealership and both couldn’t fault them at all. Bobby took care of us from start to finish. I bought an Astra which was in impeccable condition for a used car and the team ensured the car was in tip top shape before I drove it away. Bobby and the team have been very professional throughout the whole process and gone above and beyond for us which was needed after a very bad experience elsewhere.

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"N.1 used car dealership in Luton! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and my Mrs purchased 2 vehicles from this dealership in August. Lovely family run business. Bobby was fantastic, very professional and made everything simple. We had been messed around before by another used car dealership so we were both quite cautious and had a ton of questions. Bobby took his time and was honest from the start and it turned out to be stress free which is how it should be when buying a car! The aftercare has been amazing. Bobby and the guys have gone above and beyond what was expected. Really couldn’t recommend this place enough!

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"Car sales"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son just brought his car from Hatters and can't rate them enough. It was his first purchase and they talked him through the process from beginning to end and the car was perfect. Delivery price was excellent. Would definitely purchase from them again.

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Baz from Hatters Car Sales in response to Car sales

Many thanks for the positive review, we hope you enjoy your car - Baz and Team Hatters

"5 Stars!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Galaxy back in August from Hatters. After going through the stressful process of looking at other dealerships that I wasn’t happy with or were selling faulty cars, I was really pleased to come by hatters who were friendly, professional and had well cared for cars to sell. Unfortunately my car was written off after a few months and I wasn’t looking forward to searching the market again knowing how stressful it was the first time. I didn’t want to try another dealership so it was a no brainer to go back to hatters who thankfully had another Galaxy for sale and had also offered to try and find me another one if I wasn’t happy with the one they had. Again they made the whole process smooth sailing and I will only go back to them in future!

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Hatters Car Sales from Hatters Car Sales in response to 5 Stars!!!

Hi Emily, Thank you for your kind words, we really appreciate your review! We hope to see you again in the future 😁 Kind regards, Ibrahim

"Excellent all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have just bought a Toyota Yaris after we saw an advert in Autotrader. Excellent and very helpful service (including delivery of the car to where we live). We are very pleased with Hatters and would not hesitate to use them again

Ibrahim from Hatters Car Sales in response to Excellent all round

Hi, Thank you for your positive review, we look forward to seeing you again in the future! Kind regards, Ibrahim

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"The best garage I've ever used! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot speak highly enough of everyone at Hatters, especially Bash, Carlos and Simon. I have bought a number of cars and these stand out miles above the rest. The whole process of buying the car was a dream and the service was five star on its own. I have since had a small problem with the car (that was not a fault of Hatters but of a previous garage) and Hatters went out of their way to support me throughout when they could have easily swerved any involvement. Its rare to find a garage that looks after you once they've got their money but I would recommend Hatters to anyone who wants to buy a car with confidence.

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Bash from Hatters Car Sales in response to The best garage I've ever used!

Hi Joel Thanks for leaving a positive review. You were a pleasure to deal with and we wish you all the best in the future. Cheers Bash and the team at Hatters

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Dealership Information

Used Cars Specialists in Luton, Bedfordshire

Welcome to Hatters Car Sales - Rated No. 1 in Luton


Thank you for visiting Hatters Car Sales your used car Specialist in Luton, Bedfordshire. We pride ourselves on our exceptional customer service and work hard to make your buying experience as simple and pain-free as possible.

We stock a variety of used cars that are all maintained and prepared to the highest possible standard to ensure you get a car that is second to none.

We specialise in offering finance deals that are both flexible and affordable to suit all budgets on your next vehicle. We work closely with a number of specialist finance providers to give you the best possible rates for your budget.

We are a family run business that has been in the Motor Trade for over 30 Years.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
139 reviews4.8 out of 5 stars — Rated Excellent
Excellent
130
Very Good
2
Average
1
Poor
2
Terrible
4

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    Contact Information

    Address

    Hatters Car Sales
    Dallow Road
    Luton
    Luton
    LU1 1SP

    Get in touch

    01582 722622
    https://www.hatterscarsalesluton.co.uk/

    Opening times
    Mon 08.30 - 18.30
    Tue 08.30 - 18.30
    Wed 08.30 - 18.30
    Thu 08.30 - 18.30
    Fri 08.30 - 18.30
    Sat 08.30 - 15.30
    Sun Closed

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Hatters Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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