54% Reviews
replied to
92% Recommend
to friend


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139 reviews from our car dealer reviews community
Leave a review for Hatters Car Sales
Leave a review

139 reviews from our car dealer reviews community

Leave a review for Hatters Car Sales
Leave a review
"Recent Purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly excellent customer service and very pleased with my purchase.

Carlos from Hatters Car Sales in response to Recent Purchase

Hi Jack Thanks for leaving a nice review Hope you are enjoying the Fiesta and please think of us if and when you decide on your next purchase. carlos and the team at Hatters

"Superb service from a great team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new van for my business from Hatters after searching for weeks for the right vehicle. From the outset the whole team were completely open and honest about the vehicle and made sure I was aware of any and all issues - which came to pretty much nothing anyway! The van went through rigorous safety checks and valeting, and the administration of the sale was dealt with quickly efficiently and with clear expertise. The whole team, Simon, Bash, Aftab, know their trade and appear to take a great deal of pleasure and pride in providing their customers with the best vehicle they can. Cannot recommend them highly enough and would certainly start here if I was ever looking for a vehicle in the future. Thank you.

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+1 Found this review helpful

Bash from Hatters Car Sales in response to Superb service from a great team

Hi Lizzie We really appreciate your review. I have to say you were one of the most delightful and lovely customers we have had the pleasure of meeting. All the very best in the future with your nursing business and if we can be of any assistance in the future please do not hesitate to get in touch. Bash and the team at Hatters

"Extraordinary service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Ford fiesta from Hatters car . The service I received while buying the car was superb.Calus was so professional and nice to a fault.The car had a little itch with the SRS bag but Calus ensured it was fixed at no additional cost to me.Hatters cars come highly recommended by me and I will definitely buy subsequent cars from them.Mr Bash was another amazing man who made sure I had rest of mind with my purchase. Beyond the business of selling cars,you will definitely have rest of mind with any purchase from them.

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+2 Found this review helpful

Carlos from Hatters Car Sales in response to Extraordinary service

Hi Femi Thank you very much for your kind words. You are a valued customer and I appreciate your patience in getting this issue resolved. We wish you all the best with your new career in Colchester and look forward to meeting you in the future. Carlos and the team at Hatters

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly team, everything was handled well, would recommend buying your next car from them

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+1 Found this review helpful

Bash from Hatters Car Sales in response to Great service

Thanks for your review, we wish you every success in the future and really hope you are enjoying your new vehicle. Bash and the team at Hatters

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just want to thank Bash & Carlos for their friendly excellent service, well worth the four hour round trip, thanks again Jackie & Wendy

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+0 Found this review helpful

Carlos from Hatters Car Sales in response to Great service

Thanks for the review. It was lovely to meet both yourself and Wendy and I hope you are getting full enjoyment from your new Jeep Renegade. We are always on hand to advise and assist should the need ever arise. Best Wishes for the Future Carlos and the team at Hatters

"brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

brilliant car dealers very helpful great customer service very well treated with me and my family highly recommended… Thanks Bash

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+1 Found this review helpful

S Bash from Hatters Car Sales in response to brilliant

Dear Jeffrey, it was pleasure to have met you, Penny and kids. Thanks for a kind review. Look forward to meeting you when your service is due.

"Friendly team. Great customer experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We came across Hatters quite by accident on way to something else, but were on the search for a car. I appreciated the fact that I was allowed to roam around and look at the stock without feeling pressured and then to have a trial run of the 500. The Hatters team were very efficient and sorted out all paperwork very quickly. I am very happy with my new purchase. Thank you Bashir and Bash.

S Bashir from Hatters Car Sales in response to Friendly team. Great customer experience

Hi Antonella It was pleasure to have met you and Matt. Good luck with your Fiat 500. Kindest regards for such a lovely review.

"Purchased CLA 2019 AMG LINE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Smooth procedure with clear guidance throughout the process. Highly recommended for any type of car purchase.

Ibrahim Bashir from Hatters Car Sales in response to Purchased CLA 2019 AMG LINE

Hi Zohaib, Thank you for your review, and we hope you are enjoying your CLA! We look forward to seeing you again in the future. Kind regards, Ibrahim

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"Excellent Dealer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a lovely seven seater Kia sorrento from Hatters a couple of weeks ago. The service from start to finish was fantastic, they are all very professional and gave us a great price on our Part exchange car. I will recommend to family and friends and will definitely come back In the future. Thank you 😊

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+2 Found this review helpful

Ibrahim from Hatters Car Sales in response to Excellent Dealer

Hi Sarah! Thank you for your kind words, we really appreciate it! We hope you are enjoying your new Kia, and we hope to see you again in the future. Kind regards, Ibrahim

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"Great service & good range of vehicles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Both my son and I purchased vehicles from Hatters and the service was excellent. Saf went out of his way to please. They have a good range of quality cars they are all HPI checked and have 3 month warranty. Would recommend.

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+2 Found this review helpful

Ibrahim from Hatters Car Sales in response to Great service & good range of vehicles

Hi Elaine, Thank you for your positive review, we hope you and your son are enjoying your new cars! We look forward to seeing you both in the future. Kind regards, Ibrahim

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Dealership Information

Used Cars Specialists in Luton, Bedfordshire

Welcome to Hatters Car Sales - Rated No. 1 in Luton


Thank you for visiting Hatters Car Sales your used car Specialist in Luton, Bedfordshire. We pride ourselves on our exceptional customer service and work hard to make your buying experience as simple and pain-free as possible.

We stock a variety of used cars that are all maintained and prepared to the highest possible standard to ensure you get a car that is second to none.

We specialise in offering finance deals that are both flexible and affordable to suit all budgets on your next vehicle. We work closely with a number of specialist finance providers to give you the best possible rates for your budget.

We are a family run business that has been in the Motor Trade for over 30 Years.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
139 reviews4.8 out of 5 stars — Rated Excellent
Excellent
130
Very Good
2
Average
1
Poor
2
Terrible
4

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    Contact Information

    Address

    Hatters Car Sales
    Dallow Road
    Luton
    Luton
    LU1 1SP

    Get in touch

    01582 722622
    https://www.hatterscarsalesluton.co.uk/

    Opening times
    Mon 08.30 - 18.30
    Tue 08.30 - 18.30
    Wed 08.30 - 18.30
    Thu 08.30 - 18.30
    Fri 08.30 - 18.30
    Sat 08.30 - 15.30
    Sun Closed

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Hatters Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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