43% Reviews
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87% Recommend
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16 reviews from our car dealer reviews community
Leave a review for Haverhill Car Xchange

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16 reviews from our car dealer reviews community

Leave a review for Haverhill Car Xchange
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"Great service and customer care"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you are looking for a car, call in here. My wife bought a car from here and there was an issue after driving away. Called the office and the work was arranged to suit us and was carried out with no corners cut. I will be buying my next car from here, without any doubt. Thanks to everyone at Haverhill Car Xchange for a very professional service.

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Lee Creighton from Haverhill Car Xchange in response to Great service and customer care

Thanks for your great review. We are pleased you are happy with the service received and we look forward to seeing you for your next car.

"great customer service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nice staff would use again.

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Lee Creighton from Haverhill Car Xchange in response to great customer service

Thanks for taking the time to leave us a good review. . We are pleased you were happy with the service we provided and hope you are just as happy with your new car.

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"Good value! "
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Lexus from Haverhill Car Xchange in April. Since then I have had no issues I can complain about. The car was clean and as described. Also I got to pick it up on a Saturday which was handy for me. I recommend!

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"Not bad! "
3.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Vauxhall I bought from Haverhill Car Xchange was really good value for money. However, the car wasn't best clean and the guys there weren't the most helpful! I would recommend them though!

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Lee Creighton from Haverhill Car Xchange in response to Not bad!

Thanks for taking the time to leave us a review. I am sorry to hear you thought our staff wasn't the most helpful, as we try and pride ourselves on customer service, making your purchase hassle free. All our cars are valeted prior to being sold so again I'm sorry if this didn't seem the case. We hope you are happy with the car.

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"Good dealership! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a whole Haverhill Car Xchange is a very good dealership! The Ford I bought was been really good, no issues to report! The guys there were really helpful. The service really was very good. I would recommend!

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"Very Impressed"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very impressed with the service I received from Haverhill Car Xchange. I bought a Vauxhall Astra back in August. They cleaned the car for me while I was signing all the paperwork and the car was very cheap! I have only had one minor issues but I just got it resolved myself. I would very highly recommend this dealership and I am very happy with the car.

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Lee from Haverhill Car Xchange in response to Very Impressed

Hello Thanks for your very kind review. We try hard to provide a good hassle/pressure free sales environment selling at below market value where possible. Kind regards Haverhill Car Xchange

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"Bad service"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes from here back in July. The car is great but the dealer was no help at all, didn't show me around the car or explain anything. The car was clean and good value for money and up to now I have had no issues with it. I wouldn't recommend this dealership due to their poor customer service.

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Lee from Haverhill Car Xchange in response to Bad service

Hello, Thanks for your review. We don't believe in pressuring any of our customers so prefer to let the customer have a good look around the car on their own. We are always near by to answer any questions when required. This works for 99% of our customers and keeps plenty returning. I'm sorry this didn't work for you. However, we are very pleased you are happy with your new car. Kind regards Haverhill Car Xchange

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"Ford buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were really good! I bought a ford focus back in June. The car was really nice and clean, in great condition and had a fresh MOT. The only small issue I had with the car was an issue with the radio but they got it sorted as quick as they could. Overall, I am really pleased and would highly recommend this dealership.

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+1 Found this review helpful

Lee from Haverhill Car Xchange in response to Ford buyer

Hi, Thanks for taking the time to leave us a review. We are very pleased you are happy with the services received, as well as being happy with your new car Kind regards Haverhill car Xchange

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"Hyundai owner"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Hyundai from this dealer back in may and They were very good. he car had some minimal cosmetic issues but nothing serious. it was good value for money and drives great. I would recommend them.

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"mrs W"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a mini from car xchange, lovely looking car but came with a few problems all of which were resolved with no quibble. I would happily recommend to anyone looking for used car. I was treated with fairness and respect. Thank you Roger and Lee.

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Dealership Information

Haverhill based Haverhill Car Xchange are a used car dealership offering a variety of vehicles throughout the Suffolk area. Honda Jazz, Citroen C3 and Renault Clio are just some of the cars that they have in stock and they also provide finance packages and part exchange. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4.5 out of 5 stars — Rated Excellent
Excellent
12
Very Good
3
Average
1
Poor
0
Terrible
0

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Contact Information

Address

Haverhill Car Xchange
Sturmer Road
Haverhill
Suffolk
CB9 7UU

Get in touch

01440 710004
http://www.haverhillcarxchange.co.uk

Opening times

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Dealership Statistics

87%
Would recommend this dealer to family and friends
93%
Thought the dealer was knowledgeable and helpful
92%
Thought issues were resolved quickly and easily
43%
Percent of reviews responded to by this dealer

Additional Information About Haverhill Car Xchange

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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