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76 reviews from our car dealer reviews community
Leave a review for HCS Trading
Leave a review

76 reviews from our car dealer reviews community

Leave a review for HCS Trading
Leave a review
"Strange "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time I’ve been to a garage and you have to have finance in place to have a test drive lol so if I want a Extention I’ve got to show the builder a bank statement before he comes to price it . Get with the times HCS Trading your living in the dark ages

"rude"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very rude man come to see a car when got there warning lights and waste of time. did not even acknowledge my partner even though it was her buying the car. avoid hcs trading.

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+26 Found this review helpful

Daniel from HCS Trading in response to rude

Hi Enzo I have read your review, and I'm sorry you have had a bad experience, HCS Trading Ltd is viewing by appointment only, and we take names and details of all our customers who visit the showroom, and we can't find you on our records. If you can please call us to discuss further. Many Thanks Daniel 01923 588909

"Good hearted"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a set of alloys for Dan at HCS Trading, found him very uneasy on the eyes at start but warmed to him later. Tight as fudge and have zero discount but had to buy from the guy as I loved his straight forward approach.

"A great guy to do business with!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dan at HCS Trading was a pleasure to deal with, i purchased a BMW 4 series Convertible that I'm very happy with! Unlike other reviewers I found his straightforward manner quite refreshing and he knows his stuff. No issues with the car 2 months on and was exactly as described. Would recommend to anyone looking for decent car, they've got quite a few gems for sale!

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+142 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having read other reviews couldn’t agree to be honest went there with my dad and little brother, Daniel the owner was happy for my dad and brother to walk around viewing other cars while I sorted out the car I wanted to buy I walked away with car the same day. It’s been almost a month and the cars running smooth nothing wrong. Great guy, Great service couldn’t be happier with my purchase.

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+134 Found this review helpful
"5 Star Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Bought a Volvo from HCS Trading, travelled 3 hours to view the car, when I arrived the car was as described and in fantastic condition, and the sales guy was very pleasent to deal with. Very pleased with my purchase

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+138 Found this review helpful

Daniel from HCS Trading in response to 5 Star Customer Service

Thank you fro your review and purchasing you car from HCS Trading

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my 5 series from HCS trading, very happy couldn’t recommend them enough

"Very poor service!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealer was extremely short on the phone when I asked if one of his cars was still available. He told me I couldn't view it that day and gave no explanation why. I asked when I could see it and he said "Saturday." I explained I work on Saturdays, but he offered no help beyond that. My wife phoned to arrange a viewing and, when she arrived, was told (a) that she couldn't take it for a test drive, (b) couldn't try our car seats in the vehicle to see if they fitted, and (c) he didn't really want our children in his showroom. It's laughable, I'd already moved money around and we would have bought the car with cash there and then! It was exactly what we were after, but the dealer's poor attitude has cost him a sale - do these guys want to sell cars or not? Very odd. We shall buy an identical car elsewhere. Avoid!

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+28 Found this review helpful

Daniel Warr from HCS Trading in response to Very poor service!

Thank you for the review, we have already responded to this review on the Autotrader website, and unsure why there is another review regarding the same matter. Director Daniel Warr

"Terrible"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from HCS Trading that i was not allowed to test drive like a fool Trusting the dealer states hr only sells prestige cars. No need for a test drive. Within 40 minutes of taking ownership of the car defects found. Called owner straight away to discuss rattel in dashboard and 2 glued key fobs. Owner denies any knowledge of what im talking about with much attitude. Will be taking action as i have spent alot of money which i am not about to lose.

Daniel from HCS Trading in response to Terrible

Thank you for your review Mrs Hall, You purchased the car through Carfinance247 and you are there customer. We are 1 month on from you purchasing the car and raising your complaint, and they are unable to help you as the issues you have highlighted are cosmetic and you would have seen them when you viewed the car and collected the car on two separate occasions. Just to remind you our warranty that we provide with all our vehicles and your car at HCS Trading is a Mechanical breakdown warranty for major faults. Full details are on our website www.hcsradlett.co.uk Your statutory rights are not affected under the sales of goods act. Feel free to contact us if you need any further assistance Regards Daniel Warr Director

"Great service highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Hcs Trading which I struggled to find at first, to buy a Focus St2. When I arrived the owner had the car out ready and clean for me to view, I went ahead and purchased the car as it was exactly what I was looking for. I travelled 2 hours to view the car and I was able to take the car the same day and part exchanged my old car which needed scrapping so I didn’t have to make 2 trips, it was easy from start to finish.

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Dealership Information

HCS Trading is an Independent dealership that is based in Radlett. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
76 reviews4.3 out of 5 stars — Rated Very Good
Excellent
60
Very Good
1
Average
1
Poor
6
Terrible
8

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  • Contact Information

    Address

    HCS Trading
    Unit 7 Ivorys Industrial Estate Harper Lane
    Radlett
    Hertfordshire
    WD7 7HU

    Get in touch

    07446 940587
    https://www.hcsradlett.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About HCS Trading

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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