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27 reviews from our car dealer reviews community
Leave a review for Heathrow General Cars Ltd

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27 reviews from our car dealer reviews community

Leave a review for Heathrow General Cars Ltd
Click on the stars to start your review
"Would buy from again."
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drake with these dealers a month ago. Went to look at one car but came home the proud ownerof a completely different one! The service I had was exemplary. The car was a reasonable price and I was given a fair deal for my p/x. The staff were honest, professional and friendly. When I picked my new car up it had been fully cleaned and was say ready for me. Wouldn't hesitate to purchase another car from these guys.

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"Stay away from this dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I walked in to the Heathrow General Cars showroom and a bought a car 3 Months ago, They have described the car to be very clean and has no fault and they said you will have 6 months warranty with the car too, did not even test drove the car purchased with trust. the day I took car home realised some noise and gearbox was not normal, so went back to them and told them the problem, they said the car was parked for a while so its normal drive it for a couple of days and it should be back to normal, drove it for 2 weeks, the noise was getting worst, went back again they refer me to a mechanic, the mechanic had a car for 2 weeks and repaired of £1500, the dealer asked me to pay half I told them it should be under warranty, but they were making excuses and exe... so I agreed to pay £600, took the car hoping all should be fine but unfortunately after couple of days it was making sound again, thought of getting HPI check and saw that the car was CAT D, and checked it by another mechanic he told me that the whole engine was change on this car, the dealer never told me that the car was an accident car and engine was changed, went to dealer after all this check to get refund or exchange to another car, they told me that 3 months have gone by and you have no longer warranty which they at first told me that its 6 months, watch out when dealing with Heathrow General Cars.

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+3 Found this review helpful
"Great customer service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking around a lot I decided to purchase a car from heathrow general cars. They agreed to let me pay a deposit and hold onto the car for a month because I live in Germany and needed to fly to the U.K. And collect it. The collection of the car was very easy and all the paperwork was ready for me. After driving back the car to Germany the light came on and my local garage informed me I needed new glow plugs. I contacted the dealer and they sent me the money for the repair straight away. I am very impressed with how they have dealt with me as a customer.m and after having such a pleasant experience with them would definitely recommend Heathrow General Cars.

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+4 Found this review helpful
"Great Customer Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service happy with my purchase they know exactly what they are doing would definitely recommend this dealership

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+14 Found this review helpful
"Excellent car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service very happy with the car so far

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+20 Found this review helpful
"Brilliant dealership"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a car from Heathrow general cars, very satisfied with the service provided would highly recommend.

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+23 Found this review helpful
"EXCELLENT SERVICE"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with service at Heathrow General Motors and the Nissan note is fabulous. Loving it!

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"no complaints!"
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my Mercedes for a few months now and I have had no issues with it at all. When I received it, It was clean and in great condition and it's definitely worth the money. The staff were all very helpful and friendly and I would definitely recommend this dealership to anyone.

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+31 Found this review helpful
"Range rover sport"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2 weeks in I had to put new pads and discs on the rear as they weren't guaranteed under the 12 month warranty included in the price I was told. My mechanic then found the cable had been cut to turn off the brake pad engine management light. Was also promised a tow bar as that was included in the price I rang several times to be lied to and rejected. Also had to pay for a new log book a they said they only had the car two weeks and had sent it off. Will never use Heathrow General Motors again.

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+5 Found this review helpful

Guest in response to Range rover sport

The company you are referring to is Heathrow Motors not Heathrow general cars, 2 different companies.

"Excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service, great car buying experience and very reasonable prices. Heathrow General Cars also delivered my car to Bournemouth.

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+29 Found this review helpful
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Dealership Information

Heathrow General Cars Ltd is an Independent dealership that is based in Hounslow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews3.6 out of 5 stars — Rated Very Good
Excellent
17
Very Good
0
Average
2
Poor
3
Terrible
5

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Contact Information

Address

Heathrow General Cars Ltd
High Street
Hounslow
Greater London
TW5 9PB

Get in touch

https://www.heathrowgeneralcarsdenham.co.uk/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

62%
Would recommend this dealer to family and friends
62%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Heathrow General Cars Ltd

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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