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24 reviews from our car dealer reviews community
Leave a review for Heathrow Wheels Ltd
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24 reviews from our car dealer reviews community

Leave a review for Heathrow Wheels Ltd
Leave a review
"Great Experience, honest to a fault "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i was really impressed with the condition of the car, i had a few nit picks which were fixed on the day, made the process really straight forward didnt try to upsell us on anything, and i really cants speak for others but i did have a issue with the thermostat 4 months in and the guy came to my house, to sort the issue with the part, i dont know any dealership who would take time out on a sunday to fix your car on the day the issue happened, so that we had minimal interuptions in our life, all said and done, weve had the car for a year now and has been fantastic and we just got our daughther her car from this place as their dedication to making sure we had no issues has been fantastic,

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"Disgusting couple of frauds "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold us a faulty car then kept trying to fix it and kept on braking down very soon after. Then it was the pure abuse down the phone that terrified my girlfriend to the point I had to phone them up and tell them to stop. Just a stressful, abusing and time wasting experience for something that should be so simple I bet they fraud lots of money off people who aren’t so wise.

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"Bad Experience and Extremely Rude Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a pathetic experience with Heathrow cars after purchasing the car. Please don't buy the cars from this dealer, as the manager Mr.Curran is very rude and talk with no respect to customers. They are good when you approach them to buy the car, but the car they mostly have some issues with engine. The car I purchased (Vauxual Astra – ET12EAX), had many issue which includes coolant leakage and had to go through head gasket replacement which involves opening the engine. They mentioned they replacement and promises to provide the bill and video, which they never did, but they took half the amount from me though car was under warranty. There is no proper or rude response from them when you call for any update, particularly Mr.Curran. Out of 4 months, the car was mostly with them due to repair work. I had continuous issues with the car, finally decided for return or replacement which they refuse to agree. Finally after argument, end up paying £1150 from my pocket to get rid of them. They sell faulty cars, and they do keep convince you by providing courtesy car and they charge for courtesy car as well. While refunding they mentioned that it will take 7 working days, but after follow-up they return in 13 working days by deducting £1150. My personal advise on my bad experience with them, please don't buy the car from this dealer and put yourself in trouble and losing money. I could see the same car in the sale now with same price, recommend not to buy this car (Vauxual Astra – ET12EAX)

"AVOID AT ALL COSTS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely rude and unreliable dealership. The owner (Habib) and his son (Khuram) will sell you a faulty car and later blame you for the developed faults. Avoid at all costs, it is not worth the hassle

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"Awful and untrustworthy Company"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchase a car in September 2021, got the agreement with a 1 year warranty, the car was no way cheap in any case. The car is failing more than three times in those months. I tried to contact the dealer to being told I am an ashole by the phone. The Son of the owner is a totally rude and scammer person, I am a journalist and I will be sure nobody get again scammed by this company, you will loose your patience and worst your many. So please, please do not do any business with this fake people. I will write to the AA as well to complaint about this FAKE COMPANY.

Khuram habib owner from Heathrow Wheels Ltd in response to Awful and untrustworthy Company

You call yourself a journalist yet you imbeldge the truth you car was fixed in 3 days for a weak alterntor you only called us once for a breakdown and whenever you caled if we didnt talk below your status you threathned us with 1 star review we are not your pet and just like you spoke down to your bank, you know exactly how you behaved and we are not here to hear your abuse on the phone your car got sorted without any fuss and thats thats

"Don't waste your time or money!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife called them today with the hope of viewing a total of three cars in their lot. The answer on the other end was, "Are you buying today? If you're not then I haven't got time!" My wife replied, "We're hoping to buy but we need to view and test drive the cars first." Again, a very rude reply, "If you're not buying today don't waste my time!" My wife then says, "That's not a good way to do business!" The final and most insulting reply, "Its my business and I wouldn't do business with an American anyway!!" (phone hangs up). Yes, my wife is American. Rude and insulting!! We visited the dealer next door.

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"AVOID!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With my partner about to be deployed and a baby on the way it was time to purchase a bigger car, I found what seemed to be a perfect vehicle on auto trader. I had my partner phone this company to see about booking a viewing, unfortunately they did not answer. After leaving it a while we tried to call again a further two times only to have a male answer the phone in a utterly disgusting tone " YOUVE PHONED ME 4 TIMES IN THE LAST HOUR, IDIOT" call disconnected. Well what a horrible way to speak to someone let alone a paying customer! Of course we left a review on auto trader to warn people that whomever answered the phone had absolutly no bedside manner. Well 3 days later my partner recieves an incredibly unprofessional and abusive phone call regarding the review left (swearing and insults are just icing on the bad business cake). The review was then removed by the company (cant handle criticism). I never leave negative reviews but this really was not on! We phoned a business number to do business and got abuse! After looking at other reviews it is clear to see they are quick to blame shift and at times even blame other companies in place of their own! You need not reply to this review as you have so many before, take the review on the chin, as all other PROFESSIONAL businesses would, and work on your telephone manner. Lockdown has been hard on all of us, but the majority seem to have remembered common courtesy and good etiquette. We found a car elsewhere, with a business who knows when you advertise a number people tend to call it.

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+8 Found this review helpful

Rudie in response to AVOID!!!

I can totally relate, I bought a car from them and had nothing but issues. The guy screams at me down the phone and I honestly hope no one else falls victim to this dodge dealer! Honestly so unprofessional.

"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could ask for more, my appointment was met on time, hassle-free service with no pressure to buy, and accommodated my requests without trying to charge me admin charges or hidden fees, really happy would recommend

"Great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my first ever car from here, was really nervous as I would normally do this with my dad however he was not around London at the time to help me. The guy who showed me the car (Habib) was really patient and amazing showing me every detail about the car. He took me for a test drive, as I was having some refresher lessons so didn't want to drive the car straight away on my own and made sure I felt 100% happy with my purchase. Even after I purchased the car he still takes my phone calls when I'm unsure about something with the car and has the most respect and patience with me. Thank you Habib for your help Really excellent customer service. Made buying my first car a lot smoother.

"Excellent way of dealing. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very much impressed by the Heathrow wheels. They have full knowledge of their field of work and everything their customers would like to know.

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Dealership Information

Heathrow Wheels Ltd, great deals on used cars in Hounslow

If you are looking for great savings on quality used cars in the Hounslow area, then you have reached the right place. Heathrow Wheels Ltd are a specialist used car dealer based in Greater London. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Heathrow Wheels Ltd, we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car in Hounslow, then don’t delay, call us today. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don’t see what you are looking for on our website.

We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need.

At Heathrow Wheels Ltd we don’t just sell cars, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Hounslow? We look forward to meeting you!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews3.2 out of 5 stars — Rated Average
Excellent
13
Very Good
0
Average
0
Poor
4
Terrible
7

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  • Contact Information

    Address

    Heathrow Wheels Ltd
    Vista Office Centre 50 Sailsbury Road
    Hounslow
    Greater London
    TW4 6JQ

    Get in touch

    07869 179 506
    http://www.heathrowwheels.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 19.00
    Sun 10.00 - 18.00

    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About Heathrow Wheels Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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