A straightforward process, from start to finish there was no messing about it was all made simple which is what you want while purchasing a car. Any questions or queries I had were answered in detail, and I found the staff to be friendly. I came across the dealership just while looking online and based off of the experience I have had I would recommend them. I am giving a 4.5 out of 5 only because there is always room for improvement.
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Aftersales from Herts and Essex Motor Company Ltd in response to No messing about
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So far so good, my new BMW has been running smoothly. I have had a warning light come up which I need to look into as not sure that is causing it but car runs fine, all the tyres etc are fine so nothing of major concern as of yet. The service that I received was Brilliant, the staff were very helpful and patient with me, not any pressure or being rushed into the sale. Top marks from me.
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Aftersales from Herts and Essex Motor Company Ltd in response to Brilliant staff
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Went with my Son for his van purchase, he has raved about it since having it so I take that as a sign everything is well. From what I can remember there was no issues with the customer service and to put it bluntly if there was we would have walked away. So I think that says it all. No complaints.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Son is happy
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I am so glad I purchased the one year warranty for my Audi S3 8V, as recommended by Mason. Recently, I took my car to an Audi specialist for an engine carbon clean, during which a leak was discovered on the water pump thermostat. I contacted the claims department and they reimbursed for the repairs.
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Aftersales from Herts and Essex Motor Company Ltd in response to Great after sales service
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Really happy with my van and was easy process start to finish
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Aftersales from Herts and Essex Motor Company Ltd in response to Easy process
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I haven't done too many miles so far - just drove it local to me - but I'm enjoying it. The staff were very nice, I'd happily give them 5 stars.
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Aftersales from Herts and Essex Motor Company Ltd in response to BMW 2 Series
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They were sound to be honest, nothing wrong with the service at all. They are nice people. I did have a slight problem with the key, but apart from that the car has been sound. I'd give them 4 stars.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Nice people
We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company
I'm not local to them but I saw a 1 series there so I paid them a visit, it was a good experience. The car is working fine, no issues whatsoever, and the staff were were really good with me.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to BMW 1 Series
We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company
The cars are serviced beforehand but an engine oil light came on - I took it back to the dealership, they topped up the oil and gave me peace of mind by checking it out on the ramp. Very professional, helpful and straightforward. I'd give them 5 stars and I'll be going back there in the future.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Helpful and straightforward
We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company
Good service but some items where not fixed before purchasing. The guys were always polite and friend when talking to them. They kept me informed how things were going and when car would be ready. Would buy from them again.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Would buy again
We'd like to say a big thank you for the positive feedback - We'll be sure to pass on your comments to the team. Herts and Essex Motor Company
If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!
We Offer Click & Collect
Delivery can be arranged - Please call for further details
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 675 | |
| Very Good | 84 | |
| Average | 3 | |
| Poor | 1 | |
| Terrible | 3 |
Herts and Essex Motor Company Ltd
Unit F Belcon Industrial Estate Binngley Road
Hoddesdon
Hertfordshire
EN11 0NX
| Mon | By Appointment only |
| Tue | By Appointment Only |
| Wed | By Appointment Only |
| Thu | By Appointment Only |
| Fri | By Appointment Only |
| Sat | By Appointment Only |
| Sun | By Appointment Only |
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