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I've had my Ford Tourneo since October, and it is running smoothly. It is used daily so It has done a lot of motor way miles. The customer service from this team was on the money, as I walked in and they didn't mess me about. The van was as described, the paper work was pushed through quickly and it is still running good as gold so I can't complain.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to On the money
Thank you for your kind words and positive feedback. We are delighted to hear that you are enjoying your Ford Tourneo and that it is running smoothly. We appreciate your trust in our team and our service. We hope to see you again soon and wish you all the best with your van. 😊
Very welcoming, friendly staff. Made me feel comfortable. They repaired a few small minor issues with the car without any quibbles, but only a small moan is the locking nut for the car was missing, which I've just realised after I bought the car. I am very hopeful that they will get it sorted for me so only scoring4 stars for repairs. Overall happy
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Friendly service
Thank you for your review and your feedback. We are happy to hear that you found our staff very welcoming and friendly and that they made you feel comfortable. We are also glad that we were able to repair a few small minor issues with the car without any quibbles. Thank you for giving us 4 stars for repairs and for being a valued customer. We hope you enjoy your new car and that you will come back to see us again soon. Thank you for choosing us and for trusting us with your car needs.
Everything's running smoothly, and I'm getting along just fine with my new purchase. It's all absolutely lovely. The customer service was smashing, super helpful, friendly, and they explained everything thoroughly, answering all my questions. A highly recommendable place!
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Passing on recommendations to everyone
We are thrilled to hear that you are happy with your new purchase and that everything is running smoothly. It sounds like you have found a lovely vehicle that suits your needs and preferences. We are also glad to hear that you received smashing customer service from our team. We always strive to be helpful, friendly, and thorough in explaining everything to our customers. Thank you for your high recommendation and your kind words. We appreciate your feedback and your business. We hope you enjoy your new vehicle for many years to come and that you will visit us again soon. Thank you for choosing us and for being a loyal customer.
I recently purchased an A Class from Charles at Herts and Essex Motor Company, and I must say that the overall experience has been outstanding. From the moment I drove off the lot, everything has been running smoothly, and I couldn't be happier with my new car. The A-Class provides a lovely driving experience, and I find it to be an absolute pleasure on the road. There was a minor hiccup with the tires in the first few days, but I took it to the garage, and it turned out to be just a minor system error, they just reset and all was fine, so it was nothing to worry about. The customer service I received from Charles and the dealership was top-notch. Charles was not only helpful and friendly, but he made the entire process feel far from daunting. Everything about my experience was amazing, and it's clear that the team at Herts and Essex Motor Company knows how to treat their customers right. Without a doubt, I'd rate my experience with Charles and the A-Class a solid 5/5. I can wholeheartedly recommend this dealership to anyone in search of a new car. Thanks to Charles and the team, I'm now the proud owner of a fantastic vehicle and couldn't be more satisfied.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to So good
Thank you for your kind words and positive feedback. We are delighted to hear that you are enjoying your new A-Class and that you had a great experience with Charles and our dealership. We appreciate your recommendation and your 5-star rating. It means a lot to us and motivates us to keep up the high standards of service and quality that you deserve. We hope you have many happy miles ahead of you and that you will come back to visit us again soon. Thank you for choosing Herts and Essex Motor Company and for being a valued customer.
I came here not long too long ago and bought my self a nice Ford Transit that is spot on. The team were really good all of the way though.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Brilliant dealership
We are delighted to hear that you are happy with your Ford Transit and our service. We appreciate your feedback and hope to see you again soon. 😊
I bought a van from here for the work group, I haven't heard anything yet. No news is good news. Based on the customer service and the lads there though I will rate a 5.
Reviewer has confirmed their email address
Got a right good van. Beautiful.
Reviewer has confirmed their email address
5 Star service, Great dealership the salesmen are top guys. Really happy with my new VW Caddy, great little van.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to ⭐⭐⭐⭐⭐
Thank you for your kind words and positive feedback Kieran. We are delighted to hear that you are enjoying your new VW Caddy and that you had a great experience with our dealership. Our salesmen are always ready to help you find the best vehicle for your needs. We appreciate your business and hope to see you again soon. 😊
I bought a van from Herts and Essex Motor Company and I am very satisfied with it. The van is fab, reliable and spacious. The only issue I had was that the headlights were not working, but I replaced the bulbs and all worked perfectly, it wasn't any hassle. The customer service was really good, they took me out on a test drive and explained everything I needed to know. They were very trustworthy and polite guys. I would give them 4 stars out of 5, because there is always room for improvement, but I can’t think of anything they could have done better.
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Great Service 😊
Hello Daniel, We are glad to hear that you are very satisfied with your van and that you found our customer service really good. We apologize for the inconvenience caused by the headlights, but we are happy that you were able to fix them easily. Thank you for your honest feedback and your 4-star rating. We always strive to improve our service and we value your suggestions. We hope you enjoy your van for many years to come and we look forward to seeing you again. 😊
I had a great experience with Herts and Essex. They answered all my questions and were extremely polite with me. The car is perfect for us and running well. I would highly recommend them to anyone looking for a reliable and affordable vehicle. 5*
Reviewer has confirmed their email address
Aftersales from Herts and Essex Motor Company Ltd in response to Extremely polite
Hello Michelle, Thank you for your wonderful review and your 5-star rating. We are thrilled to hear that you had a great experience with us and that you love your car. We appreciate your kind words and your recommendation to others. You are a valued customer and we are always here to assist you with anything you need. 😊
If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!
We Offer Click & Collect
Delivery can be arranged - Please call for further details
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 524 | |
| Very Good | 49 | |
| Average | 0 | |
| Poor | 1 | |
| Terrible | 3 |
Herts and Essex Motor Company Ltd
Unit F Belcon Industrial Estate Binngley Road
Hoddesdon
Hertfordshire
EN11 0NX
| Mon | By Appointment only |
| Tue | By Appointment Only |
| Wed | By Appointment Only |
| Thu | By Appointment Only |
| Fri | By Appointment Only |
| Sat | By Appointment Only |
| Sun | By Appointment Only |
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