97% Reviews
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96% Recommend
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586 reviews from our car dealer reviews community
Leave a review for Herts and Essex Motor Company Ltd
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586 reviews from our car dealer reviews community

Leave a review for Herts and Essex Motor Company Ltd
Leave a review
"Excellent service throughout "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service very happy with my car.

Aftersales from Herts and Essex Motor Company Ltd in response to Excellent service throughout

Thank you for your 5 star review, I will be sure to pass on your comments onto the team.

"Great service. Large selection of vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with my car. Would definitely buy from Herts & Essex Motor Company again

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Aftersales from Herts and Essex Motor Company Ltd in response to Great service. Large selection of vehicle

Thank you for your comments and 5 star review, very much appreciated.

"Friendly and efficient experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time I’ve used Herts and Essex to sell and buy a car. The boys really looked after us and we’ve had a great experience both times, went above and beyond! Highly recommend them!

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Aftersales from Herts and Essex Motor Company Ltd in response to Friendly and efficient experience

Thank you for your positive review.

"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These guys answered any queries I had with with minimal fuss, went above and beyond to get my car as quick as possible, would 100% recommend 5*

Aftersales from Herts and Essex Motor Company Ltd in response to Great customer service

Thank you for your 5 star review, I will be sure to pass on your comments onto the team.

"5 star give me time and space "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the car, when viewing the car they let me look around the car and take my time. Charlie in particular was very helpful. Would recommend to friends and family.

Aftersales from Herts and Essex Motor Company Ltd in response to 5 star give me time and space

Thank you for your comments and 5 star review, very much appreciated.

"BEWARE OF HOW THIS COMPANY OPERATE"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware. Having been scammed by two previous car dealers, I came to Herts & Essex Motor Company. At first they were friendly, but said I couldn’t see the car that day, and wouldn’t promise me, that if I travelled 2 hours by train to see it on another day, that they would have held it for me. They said I would have to pay £250 deposit to hold the vehicle. They also said I would have to pay 2% extra if I paid by credit card for the car. I paid the deposit, but when unable to arrange the finance and the 2%, I phoned the next day to cancel the viewing. Then no friendliness. They said they were going to keep my £250. When I said I would take court action, they returned £125. I felt well and truly scammed a third time and will never be using this dealership again and warn you from doing so.

Staff from Herts and Essex Motor Company Ltd in response to BEWARE OF HOW THIS COMPANY OPERATE

Sorry to hear this customer did not agree with our company policy of non refundable deposits unless the car is not as described. we clearly state this, is also stated on our invoice, in this specific case we lost out on a potential sale as we had to turn an interested customer away because this customer insisted on leaving a deposit to reserve the vehicle, they did not come to see the vehicle just decided it was no longer for them. as a gesture of good will we offered half his deposit back, he was not happy and threatened to leave numerous bad reviews which we feel is an unfair judgement considering he has never met one member of our company and is tarnishing us with scammers. We are sorry this particular customer did not agree with our policy and wish him well moving forward. best regards Herts and Essex team

"Very Impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Impressed by the whole experience at Herts & Essex Motor Company, great customer service and very professional. I did not feel under any pressure to buy and was given lots of time to consider my purchase.

Aftersales from Herts and Essex Motor Company Ltd in response to Very Impressed

Thank you for your positive review.

"Highly recommend Herts & Essex "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car for our daughter , gave them certain specifications to what she wanted. The guys went over and above what we expected and came back with all the spec that we asked for and more. Will definitely be using them again

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Aftersales from Herts and Essex Motor Company Ltd in response to Highly recommend Herts & Essex

Thank you for your 5 star review, I will be sure to pass on your comments onto the team.

"5 star experience, highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 star experience all the way, staff are very friendly & helpful! They helped me find the car of my fiancé’s dream- highly recommend ***** thanks again!

Aftersales from Herts and Essex Motor Company Ltd in response to 5 star experience, highly recommend

Thank you for your positive review.

"Very happy with the servie"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy to say this company restored my faith in buying a car thank you so much for your helpful advice. I love my car and pleased with the service I have received from your company again thank you so much.

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Aftersales from Herts and Essex Motor Company Ltd in response to Very happy with the servie

Thank you for your 5 star review, I will be sure to pass on your comments onto the team.

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Dealership Information

If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!

We Offer Click & Collect 

Delivery can be arranged - Please call for further details

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
586 reviews4.9 out of 5 stars — Rated Excellent
Excellent
532
Very Good
50
Average
0
Poor
1
Terrible
3

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    Contact Information

    Address

    Herts and Essex Motor Company Ltd
    Unit F Belcon Industrial Estate Binngley Road
    Hoddesdon
    Hertfordshire
    EN11 0NX

    Get in touch

    01992 466655
    http://www.hertsandessexmotorcompany.co.uk/

    Opening times
    Mon By Appointment only
    Tue By Appointment Only
    Wed By Appointment Only
    Thu By Appointment Only
    Fri By Appointment Only
    Sat By Appointment Only
    Sun By Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Herts and Essex Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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