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7 reviews from our car dealer reviews community
Leave a review for Herts Prestige
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Herts Prestige
Leave a review
"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scott was very helpful and described the truck honestly. He arranged delivery and a very good warranty. The truck was immaculate when delivered.

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+0 Found this review helpful
"Mr shaw used caddy van "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

1st class service when I phoned up Very helpful and described the van perfectly U would definitely recommend friends and family 💪💪

"Great service from Jeff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Herts Prestige were extremely helpful and but also very relaxed Jeff was very informative regarding the vehicle we purchased and on our return to collect our vehicle it had been washed and fuel had been added If the vehicle performs as well as the customer service we will be more than happy

"Sharp practice?"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having negotiated an agreed price for a Mazda 3 arranged with salesman Jeff King at Herts Prestige on 4th May to view vehicle at his suggestion at 2:30 on Friday 5th as it was on blocks awaiting refitting of reconditioned alloys as agreed. However, received voice mail at 11:22 on 5th to say car had been sold and was just driving out. Called King but told by another herbert that he was not in and dismissed in brusque fashion. Fair or SHARP practice? Not impressed. Avoid Herts Prestige!

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+1 Found this review helpful

Jeff King from Herts Prestige in response to Sharp practice?

Every review is appreciated, even bad ones so we can learn from any mistakes, but on this occasion the customer in question was asked a couple of times to reserve the vehicle with a small holding deposit, which he refused,so was told by myself the car will still be up for sale until his arrival. Unfortunately for this customer the vehicle was reserved over the phone with a deposit by a colleague and picked up later the same day. This does happen hence why we offer the deposit route to reserve the vehicle to avoid disappointment. Definitely NOT sharp practice

Jeff from Herts Prestige in response to Sharp practice?

Many thanks for your review, but there was no sharp practice here. We are in the business of selling great cars and with all customers if this was the vehicle for you, you would have been offered the chance to leave a refundable deposit subject to viewing and driving. Unfortunately you refused this offer .

Jeff King from Herts Prestige in response to Sharp practice?

Customers please look at our Google & Autotrader multiple reviews not this one in isolation. This customer had been offered to leave a deposit prior to viewing but declined.

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"Vauxhall Astra buyer"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Astra back in June from Herts Prestige. I originally saw it on their site and when I went to see it, it was very clean and matched its description. The staff were really helpful, knowledgeable and friendly. The car is great value for money and I have had no issues at all up to now. I would highly recommend.

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"J Thompson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After going to several independent car dealers Herts Prestige were by far the best. The sales team were polite and knowledgeable. There was no pressure and the choice of vehicles is great. A definite 5 star service.

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"buzz"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My review for Herts Prestige has to start with saying that they were a very friendly dealership. I believe they adapted to the situation they were in and spoke to me in terms of my age group which was nice, had a little issue with the engine management light but it has gone off and they said to take it back if I had any more issues which was nice to hear.I would come back to buy from here again

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Dealership Information

Herts Prestige is an Independent dealership that is based in Bishop's Stortford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews4.4 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Herts Prestige
    5-5A South Road
    Bishop's Stortford
    Hertfordshire
    CM23 3JG

    Get in touch

    01279 655124
    http://hertsprestige.com/

    Opening times

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    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Herts Prestige

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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