9% Reviews
replied to
63% Recommend
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11 reviews from our car dealer reviews community
Leave a review for Highbarn Motorcycles
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11 reviews from our car dealer reviews community

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"BMW R1200 GS "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a 10k R1200 GS a few weeks ago from High-barn and while the customer service was spot on I do have some reservations on the sound of the Engine , it sounds like a bag of spanners . I got the usual dealer response (they all do that ) but funny thing is yes they do but not in the magnitude of the rattle from this bike . I took it to Williams BMW who said it was normal for the LC but the engine is rattily more on the N/S head and the exhaust valve is squeaking so something to look forward to a big bill for a failed exhaust valve and possible large engine repair . I PX a real stunner of a Honda AF1000 with 15k and not a mark on it and the engine sounded like it should , bit disappointed really in the quality of a 23k BMW and i will not have another one . One mistake i will have to live with , i should have walked away from the deal like many on this review page have done .

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+1 Found this review helpful
"Just one word outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish a truly wonderful buying experience from these guys at Highbarn motorcycles .Gave me what I asked for on my part ex if your honest with these guys with your description of what your selling it makes the whole process easier for both parties. Steve the sales guy was honest and informative with the description of the R1200 RS I was interested in , I know it's hard to buy a vehicle you can't physically see ,but these guys are a professional outfit making an honest living and you can tell they have a love and dedication for a superb business ,Big thank you guys you should be proud I will definitely be buying from you again one day and would and will be singing your praises to anybody wanting a top class service from Oldham thanks again Wayne C from North Yorkshire

"Rude, Insulting, Not Interested"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Enquired after a bike to buy, got a very short and rude email back. Didnt answer my question. Terrible Customer Service

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+2 Found this review helpful

steve shaw from Highbarn Motorcycles in response to Rude, Insulting, Not Interested

Sorry to hear your was not impressed with the fact that we wont knock off £1000 off the price, likewise I am not impressed with people expecting us to work for no profit, how are we expected to pay our staff and all our overheads, doing deals like that are the reason businesses fail. regards Steve Shaw

"Zontes S250"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got a bike from these chaps and I can only say what a great company to deal with. I would recommend then to anyone.

"disappointing"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a very nice bike for sale on their website and decided to buy it. When I phoned them I got very much a "take it or leave it" impression. They did not understand my wish to take the bike around the block before buying. When I asked the salesman if he would buy a 12000 pound bike unseen over the phone he said that they sold like this this all the time. Strange setup. Obviously, I walked away.

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+3 Found this review helpful

David Panter in response to disappointing

Who in their right mind would allow you to ride a £12k bike off the showroom. Even privately you don’t do this. In fact Biketrader advise against it. That’s why you get an unlimited 1 month warranty. Seems like an unfair rating. My experience with them was excellent.

John Dillan in response to disappointing

to David Panter : I bought a Goldwing 1800 a couple of years ago, price EIGHTEEN thousand. Dealer was happy to let me take the bike around the block.

"Happy aprilia tuono owner "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I picked a very clean aprilia tuono up a few weeks ago from highbairn motorcycles, very pleased with the bike no problems at all, I bought it from Ian nice guy very knowledgeable about bikes not your typical asshole salesman even rang me up to check I got back home ok never had that before nice touch I thought all the bikes at high barn are high quality next time I want a bike this is the first place I will look.

"Absolutely awful! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After booking the day off work, I called and spoke to a man named Warren at Highbarn Motorcycles.. around 9am I explained to him I had an appointment at 11am so couldn’t leave until after then, he asked if I could call before I left just to confirm the bike hadn’t been sold - fair enough. I called back around 11.30 and spoke to Warren again, he offered me a “gentleman’s agreement” and stated he would not sell the bike to anyone until I had had chance to view the bike. So I drove for 2 hours and finally got to Highbarn Motorcycles to find that the bike had been sold to another gentleman!! Much to my disgust! When we had a so called “gentleman’s agreement”! Warren had been on his lunch and forget to mention this small fact to his colleagues, the man who I was speaking to called out Warren from the office and he was nothing more than a young kid answering the phone playing receptionist - a bad one at that! I aired my concerns after wasting a day’s leave, time and the cost of fuel they seemed less than concerned! After making a 4 hour round trip I am absolutely appalled at their level of customer service clearly their word means nothing! I can only imagine how poor the after sale service would be, what a total bunch of time wasters, I wouldn’t spend a penny of my money in that shop in the future and I would advise you all to think twice! I barely got an a apology, absolutely shocking, quite clearly don’t no what they are doing!!

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+6 Found this review helpful
"Excellent. Highly recommended."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up my new (to me) bike yesterday from Highbarn. The guys at Highbarn were brilliant from start to finish. Ian was extremely helpful, he gave me great advice. I would recommend Highbarn to anybody. Good bikes, great staff. Pay a visit....you won't regret it.

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+1 Found this review helpful
"Triumph 600 TT Happy owner"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just taken delivery of a Triumph 600TT (2001 reg) it looks better than the day it left the factory! Just as Ian from Highbarn said it would be. I would very much recommend Highbarn to anyone looking for great customer care and knowledge of their products to contact them. I could not be happier about the bike and the service. Five stars plus all the way. Many thanks Ian & Steve. 5*****+!

"Andy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been looking for a certain bike in vgc and the one I bought ticked all the boxes, Steve the owner was very helpful an I would defantly recommend Highbarn Motorcycles all there bikes are immaculate, would defantly go there again

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Dealership Information

Highbarn Motorcycles is an Independent dealership that is based in Oldham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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Ratings
11 reviews3.6 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
1
Terrible
3

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  • Contact Information

    Address

    Highbarn Motorcycles
    177 Broadway
    Oldham
    Greater Manchester
    OL9 0JX

    Get in touch

    0161 678 8990
    http://www.highbarnmotorcycles.co.uk

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Highbarn Motorcycles

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