Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


35 reviews from our car dealer reviews community
Leave a review for Highfield Vans
Leave a review

35 reviews from our car dealer reviews community

Leave a review for Highfield Vans
Leave a review
"Great service and good vans"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking for weeks and visiting other dealers I came across Highfield vans, I am so glad I did, the service I got was first class, no pressure and plenty to view. Both Rupert and Nigel were excellent in the way they handled the purchase and communication. My first van ever and nothing was too much trouble for them, also very helpful with after sales... I have recommended them to friends already, cheers guys...

"GREAT SERVICE NOTHING TO MUCH TO ASK "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought 2 excellent vans great service

rupert foster from Highfield Vans in response to GREAT SERVICE NOTHING TO MUCH TO ASK

THANK YOU DEREK FOR A HONEST REVIEW ON HIGHFIELD VANS

rupert foster from Highfield Vans in response to GREAT SERVICE NOTHING TO MUCH TO ASK

THANK YOU DEREK FOR A HONEST REVIEW ON HIGHFIELD VANS

"Time wasters"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID! Blatant liars and time wasters. Test drove a van on Tuesday, called back that evening to say we would buy it once it had been MOT’d and offered to pay a deposit. Was told they would hold the van for us until Saturday and MOT in the meantime. Took out money during the week and arranged a quote to have some dents and scratches on the van fixed. Arrived back there today (Saturday as agreed) to purchase the van, only to be told the van has been sold. No courtesy phone call during the week to say there had been an offer, and clearly not men of their word after agreeing to hold the van whilst we sort the funds. Funnily enough as said in a previous bad review, Rupert who we dealt with is on holiday again.

rupert foster from Highfield Vans in response to Time wasters

Highfieldvans always asks the customer when purchasing a vehicle to supply a contact number and a deposit. Mr Jon the sky satellite man did nether there for he had not left a deposit or a contact no so no contract was in place. Mr Jon who came in a company sky van was undecided about purchasing a van from us and as his words were (I will have to try and persuade my new wife in to the purchase). Highfield vans do not do high pressure sales like some company's do. we looked at the company reviews mr jon worked for and it would seem his gets 82% bad reviews from trust pilot, so one think its his turn to have a go at us. This customer did neither call us or leave a depoist. Good manners and a telephone call cost nothing. Rupert foster highfieldvans

"Great Service Lots Of Vans to choose."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been doing business with Rupert at Highfield Vans for over 5 years top bloke knows his stuff and always has a great choice of vans and tippers. Would recommend Highfield Vans To all my Friends and colleagues.

rupert foster from Highfield Vans in response to Great Service Lots Of Vans to choose.

THANK YOU FOR A HONEST REVIEW ON HIGHFIELD VANS

"ABSOLUTE JOKE!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst service and business ive ever witnessed i rang up about a van that they knew i was very keen on buying i live 100 mile away in liverpool and they knew how far i had to travel they let me come to view it and when i got there rupert showed me round the van let me drive it everything i wanted to leave a deposit there and then but rupert was set on not taking it as he said it had to be mot fair enough i told rupert i would be selling my own van aswell that weekend and he said he would ring me monday once the van was mot’ed and then i could come and pick it up. I sold my own van that weekend as we agreed i was 100% going to have the van i waited for phonecalls that never came i rang up the company about 20 times each time being told a excuse that rupert wasnt there or he was with a customer or in the dentist each time being told he would ring me back which never ever came in the end i rang up again and before i could even give my name as he must of recognised my voice he said rupert wasnt there i had enough rang up once more and demanded i leave a deposit there and then which he then said sorry i cant i have 2 people coming to look at it this is after i had already agreed to buy the van waited for phonecalls to pick the van up which never came and ringing a million times now i am moterless because of these pr*cks i dont no how you run a business your ignorant and rude and certainly not a company of your word worst experience ive ever had in my life and would never ever take my business there again and i will certainly be letting everyone i know or come across about this discusting company👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

rupert foster from Highfield Vans in response to ABSOLUTE JOKE!

At Highfield vans we always have our vehicles checked over by an independent garage to make sure we are selling the best product to our customers. Sadly on this occasion this vehicle did not reach the high level that we insist on so consequently this vehicle has been removed from sale and returned to the supplier.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Honest bloke also met is dad "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks highfield vans, Rupert is great bloke is dad was also Their nice people, honest , and not pushy bought a Mercedes Vito 2016 great price also 6 month warranty will use highfield vans again thanks again Rupert mate 👍👌👌 ian Diamond bright window cleaning chesterfield

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

rupert foster from Highfield Vans in response to Honest bloke also met is dad

THANK YOU FOR A HONEST REVIEW ON HIGHFIELD VANS

rupert foster in response to Honest bloke also met is dad

THANK YOU FOR A HONEST REVIEW ON HIGHFIELD VANS

rupert foster from Highfield Vans in response to Honest bloke also met is dad

THANK YOU FOR A HONEST REVIEW ON HIGHFIELD VANS

"Great service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Bought Ford Transit van 10 months ego, great price, 16 plate, 96k miles on clock, Van was without roof rack, Ruben supply new one free of charge, I have done 12k miles since then, just passed e-Mot, no problems what so ever, friendly service, would definitely recommend to friend. Thanks, Matt

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

rupert foster from Highfield Vans in response to Great service!!

THANK YOU MATT FOR A HONEST REVIEW ON HIGHFIELD VANS

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great service and good vans "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi just bought 2 great vans on Friday from Rupert to add to are fleet a real great family company Simon Armstrong

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

RUPERT FOSTER from Highfield Vans in response to Great service and good vans

THANK YOU SIMON FOR A HONEST REVIEW ON HIGHFIELD VANS

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Re Ford Transit Connect "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After viewing on 2 occasions I Recently purchased a 2018 Ford Transit connect Van from Highfield Vans for a agreed price with Rupert, Having put down a deposit on Friday 12th March 2021I arranged to pick up the van and pay the balance in full the following day Saturday 13th March 2021, En route to Highfield Vans on the Saturday morning I noticed the van was on the road being driven by Rupert and Nigel in the passenger seat, On arrival at the Garage I called Rupert and was told they were just out picking up another van and they would be approx 20 minutes, Rupert then arrived back at the Garage in another Van and rushed me into the office to finalise the outstanding balance, Minutes later Nigel arrived back in my van, By this time I’ve payed for the van in full, To my disbelief I found the van to be heavenly scraped on both offside rear and front nearside also covered in mud and fuel almost on Red, Also the spare wheel and holder mechanism had been taken, When I originally viewed the van it was immaculate and there certainly was no damage, When I approached Rupert about this, he point blankly denied all knowledge and frankly didn’t want to know, I’m obviously very disappointed with the fact they had used the van after they had sold it to me, Also I was in line to purchase more vans for my business from Highfield Vans, I have since E mailed Rupert to ask for some allowance towards the repair cost, But sadly he choose to ignore my E mail, (Not very Professional) I would have much appreciated if they had just said there had been a incident rather than just Deny all knowledge! I now face a repair bill! (Potential purchasers be aware)

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

RUPERT FOSTER from Highfield Vans in response to Re Ford Transit Connect

ALL VANS AT HIGHFIELDVANS LTD ARE HPI CHECKED AND CLEARED BEFORE RETAIL SALE. SOME USED VANS WILL HAVE MINOR MARKS TO THE BODY WORK.MR LOWERY WAS GIVEN £495.00 DISCOUNT FOR THE LITTLE MARKS THAT WERE PRESENT WHEN HE INSPECTED THE VAN ON 2 OCCASIONS AND HE POINTED OUT THERE WAS NO SPARE WHEEL IT WAS AGREED BY NIGEL AS WE HAD GIVEN HIM £495.00 DISCOUNT WE COULD NOT INCLUDE THIS WITH THE VAN AS WELL AND HE AGREED TO SUCH CONTRACT OF SALE .MR LOWERY SEEMS TO HAVE AMNESIA HE DID NOT ARRANGE WITH MYSELF TO COLLECT THE VAN ON THE SATURDAY AND HAD JUST MENTIONED THAT HE MAY BE ABLE TO GET A FREIND WITH A TRAILOR TO PICK IT UP POSSIBLE ON THE SATURDAY. NIGEL DID NOT DAMAGE THE VAN ON SATURDAY MORNING. MR LOWERY AND FREIND PROCEDDED TO LOAD THE VAN ON TO A CAR TRANSPORTER TRAILER WHICH LOOKED LIKE SOME THING OUT OF LAUREL AND HARDY MOVIE.MR LOWERY SHOWED ME THE MARKS TO THE PLASTIC BUMPER CORNER O/S/R TO WHICH I SAID THEY WERE PRESENT WHEN THE VAN CAME IN AND I WALKED BACK TO THE OFFICE TO GET THE PICTURES UP ON OUR COMPUTER THAT WE STILL HAVE ON HARD DRIVE.WHEN I RETURNED TO ASK HIM TO STEP INTO OFFICE HIMSELF/TRAILER AND MATE HAD GONE. WE HAVE NOT RECEVIED A EMAIL FROM MR LOWERY AND IF HE WOULD LIKE TO RETURN THE TRANSIT CONNECT I WOULD QUIET HAPPLY REFUND HIM FOR A NICE 1 OWNER VAN THAT HAS GONE UP IN VALUE FROM MARCH TO APRIL BY £500.00 IN THE CAP GUIDE PRICE.

"First class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking for weeks and visiting other dealers I came across Highfield vans, I am so glad I did, the service I got was first class, no pressure and plenty to view. Both Rupert and Nigel were excellent in the way they handled the purchase and communication. My first van ever and nothing was too much trouble for them, also very helpful with after sales... I have recommended them to friends already, cheers guys...

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

RUPERT FOSTER from Highfield Vans in response to First class

Thank you for taking the time to do a review on highfieldvans Rupert foster

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Vans with exceptional provenance

We specialise in Service, Repairs, Sales, MOT Work and Tyres for high quality used vans, cars and 4×4/SUVs.

 We can email, face time walk round video, or phone you with details on any of the vans. We can also take Finance proposals and deposits to secure the van of your choice.

Deals in: 4x4s, Trailers, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews3.6 out of 5 stars — Rated Very Good
Excellent
22
Very Good
1
Average
2
Poor
1
Terrible
9

Add Review

  • Submit new information
  • View 1 more dealership images

    Contact Information

    Address

    Highfield Vans
    Highfield Tom Cat Lane
    Wetherby
    North Yorkshire
    LS22 5ES

    Get in touch

    01423 358314
    http://www.highfieldvans.co.uk

    Opening times
    Mon 09:00 - 05:30
    Tue 09:00 - 05:30
    Wed 09:00 - 05:30
    Thu 09:00 - 05:30
    Fri 09:00 - 05:30
    Sat 09:00 - 01:00
    Sun Closed

    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Highfield Vans

    Company Formed: XXXXXXXXXX
    Company Registration: 06778398
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 761221
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more