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19 reviews from our car dealer reviews community
Leave a review for Highfield Vans
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19 reviews from our car dealer reviews community

Leave a review for Highfield Vans
Leave a review
"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased ford transit from highfield vans had it 3 months already done 5000 miles been a very good, and i will be back for another thanks gary @genspeed racing

rupert foster from Highfield Vans in response to 5 star service

Thank you genspeed racing for taking the time to do a review on highfieldvans Rupert foster

"Worst service in the world"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The most unprofessional business in the world. I've been calling all week to check and confirm before I went to view a van as I'm halfway they said that someone else is going to view it and she wont let me buy it even if I get there first. I was willing to reserve it over the phone with a deposit which they refused. The stupidest most pathetic pair of people you will ever meet in your life. AVOID AT ALL COSTS.

rupert foster from Highfield Vans in response to Worst service in the world

HIGHFIELD VANS WILL NOT TOLERATE ABUSIVE AND THREATING LANGUAGE TO ARE STAFF. MR MOHAMMED WAS VERY VERY DISRESPECTFUL TO ARE FEMALE SALES ASSISTANT. MAXINE WAS ONLY TRYING TO TELL MR MOHAMMED THAT A DEPOSIT HAD ALREADY BEEN TAKEN FOR THAT VAN AND IT WAS HIGHFIELD VANS POLICY TO HONOUR THAT DECISION TO THAT CUSTOMER. MAXINE WAS VERY FRIGHTENED AND UPSET BY MR MOHAMMED ATTIUDE AND LANGUAGE.

"Very happy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought transit tipper off Rupert, really pleased with it so far Rupert was not pushy & very obliging, my brother has bought 2 vehicles from Rupert & is also happy to recommend Highfield vans. Derek.

rupert foster from Highfield Vans in response to Very happy

Thank you Derek for taking the time to do a review on highfieldvans Rupert foster

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"Vauxhall movano 1 owner FSH 110,000miles"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a one owner, 110,000mile full service history van from Highfield vans , that turned out to be a 3 owner 119,000 mile , no service history vehicle. When asked why it was advertised as a fsh but had none his reply was “ what do you want me to do magic service history up for you”.The van engine management light came on within 10 miles of leaving his premises, I took it back the next day for his so called mechanic to look at , 4 days later he said the van was ready , I picked it up again and within 10 miles the EML light came on again , once again I took it back , he said he’d ring when it was ready, after no contact after 3 days I rung him and he said it was all done. For The third time I trailed over To bring the van away being assured by him that the issues were all sorted. Within the usual 10 miles the engine lights were back on. I decided to drop it in at the local garage , they did a diagnostic test on the vehicle and it came up with numerous engine faults. CHECK EMMISSIONS CHECK INJECTORS CHECK BREAK WEAR 6 more faults with codes relating to the above ones. They also confirmed via the engine fault finder that nothing had been done to rectify any of these faults , so in fact every time I took the vehicle back , it sat in the his yard not being touched. I took the van back the fourth time to get my money back. This so called dealer seems to buy these vans in , sell them on without any checks , cross his fingers that nothing untoward happens within the 31 days warranty . The second time I took the van back I had just put £30 of fuel in it, when I went to pick it up it was dry , I had to bend his arm up his back for some fuel money to get me to the Petrol station, he gave me a tenner. I have had to cancel my insurance on this van lost 2 months road tax on it as the week I had it ,crossed over into a second month. Total loss, £90 cancellation fee, £40 road tax , £30 in diesel . Plus all my time running back and forth to his yard to take the van back. Any goodwill gesture? Not a chance. I had to wait a week to get my money back.

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+3 Found this review helpful

rupert foster from Highfield Vans in response to Vauxhall movano 1 owner FSH 110,000miles

We were disappointed with the comments made about us at Highfield vans but we always offer a full 100 % refund if the customer is not fully satisfied with our vehicles on sale at any time. This customer put £30 of the wrong fuel in the van that is why the CHECK EMMISSIONS CHECK INJECTORS light came on 10 miles after buying it. The local garage had to drain the fuel tank but it was too late it had wrecked the injectors and fuel pump. The total invoice was £1565.87p plus vat that we had to stand through driver error. Thank you simon for your detailed review

"Happy customer "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a transit from Rupert at Highfield vans, pleasant man, as is his father, will definitely recommend.

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+0 Found this review helpful

rupert foster from Highfield Vans in response to Happy customer

THANK YOU FOR TAKING THE TIME TO DO A REVIEW ON HIGHFIELDVANS. rupert

"Excuse sero"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Rupert very helpful and genuine, not pushy. I bought a van from him today and traded my old one in. Nothing was too much trouble and I would highly recommended highfield vans to anyone Thanks for your help and advice Rupert, was a pleasure doing business with you Steve Leeds.

rupert foster from Highfield Vans in response to Excuse sero

Thank you Steve for taking the time to do a review on highfieldvans Rupert foster

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Fourth Van"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the fourth van I have bought from Highfield vans over the years. The latest van,I told him what I was looking for and within a week he had sourced me just what I wanted. Great service and a good process! Alastair Jackson.

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+0 Found this review helpful

rupert foster from Highfield Vans in response to Fourth Van

Thank you Alistair for taking the time to do a review for myself Rupert foster and highfield vans

"Very unproffcinal "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highfield Vans were very unprofessional had agreed on a price on the phone travelled 106 miles to get there told him I was coming didn't ask for deposit and when I get there told me he had just sold it even though I baught over the phone and was there 3 hours later to go 106 miles back rediculass

rupert foster from Highfield Vans in response to Very unproffcinal

Highfieldvans always asks the customer when purchasing a vehicle to supply a contact number and a £100.00 refunderable deposit to remove the vehicle from sale this is always the best policy and one we have used in the last 30 years of business. This customer did neither what's more if you turn up for an appointment 3 hours late without a telephone call to explain your reason ,1 you may have to pay for that missed appointment if it is a dentist, or 2 end up missing a bargain. Good manners and a telephone call cost nothing. Rupert foster highfieldvans

"great helpfull very very polite bloke"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i have bought a few vans privately off Rupert at HIghfield Vans and found this man to be helpful in every way possible reliable vans trustworthy sales and best aftersales advise...don't let stupid reviews get you down Rupert there will always be jealous slow car dealers around....jack hull.

rupert foster from Highfield Vans in response to great helpfull very very polite bloke

Thank you jack for your honest review

"Highly Recommended!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Transit Custom from Highfield Vans, Rupert couldnt have been more helpful, highly recommended! Thank you!!

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+2 Found this review helpful

rupert foster from Highfield Vans in response to Highly Recommended!

Thank you for taking the time to do a review on highfieldvans Rupert foster

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Dealership Information

Highfield Vans is an Independent dealership that is based in Wetherby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews3.6 out of 5 stars — Rated Very Good
Excellent
12
Very Good
1
Average
0
Poor
1
Terrible
5

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Contact Information

Address

Highfield Vans
Tom Cat Lane
Bickerton
Wetherby
West Yorkshire
LS22 5ES

Get in touch

http://www.highfieldvans.co.uk

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Dealership Statistics

68%
Would recommend this dealer to family and friends
100%
Percent of reviews responded to by this dealer

Additional Information About Highfield Vans

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