Derek, April 2019
"Very happy"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought transit tipper off Rupert, really pleased with it so far Rupert was not pushy & very obliging, my brother has bought 2 vehicles from Rupert & is also happy to recommend Highfield vans. Derek.
+0 Found this review helpful
rupert foster from Highfield Vans in response to Very happy
Thank you Derek for taking the time to do a review on highfieldvans Rupert foster
Simon, April 2019
"Vauxhall movano 1 owner FSH 110,000miles"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a one owner, 110,000mile full service history van from Highfield vans , that turned out to be a 3 owner 119,000 mile , no service history vehicle.
When asked why it was advertised as a fsh but had none his reply was “ what do you want me to do magic service history up for you”.The van engine management light came on within 10 miles of leaving his premises, I took it back the next day for his so called mechanic to look at , 4 days later he said the van was ready , I picked it up again and within 10 miles the EML light came on again , once again I took it back , he said he’d ring when it was ready, after no contact after 3 days I rung him and he said it was all done. For
The third time I trailed over
To bring the van away being assured by him that the issues were all sorted. Within the usual 10 miles the engine lights were back on. I decided to drop it in at the local garage , they did a diagnostic test on the vehicle and it came up with numerous engine faults.
CHECK EMMISSIONS
CHECK INJECTORS
CHECK BREAK WEAR
6 more faults with codes relating to the above ones.
They also confirmed via the engine fault finder that nothing had been done to rectify any of these faults , so in fact every time I took the vehicle back , it sat in the his yard not being touched.
I took the van back the fourth time to get my money back.
This so called dealer seems to buy these vans in , sell them on without any checks , cross his fingers that nothing untoward happens within the 31 days warranty .
The second time I took the van back I had just put £30 of fuel in it, when I went to pick it up it was dry , I had to bend his arm up his back for some fuel money to get me to the Petrol station, he gave me a tenner.
I have had to cancel my insurance on this van lost 2 months road tax on it as the week I had it ,crossed over into a second month. Total loss, £90 cancellation fee, £40 road tax , £30 in diesel .
Plus all my time running back and forth to his yard to take the van back.
Any goodwill gesture? Not a chance.
I had to wait a week to get my money back.
+3 Found this review helpful
rupert foster from Highfield Vans in response to Vauxhall movano 1 owner FSH 110,000miles
We were disappointed with the comments made about us at Highfield vans but we always offer a full 100 % refund if the customer is not fully satisfied with our vehicles on sale at any time.
This customer put £30 of the wrong fuel in the van that is why the CHECK EMMISSIONS CHECK INJECTORS light came on 10 miles after buying it.
The local garage had to drain the fuel tank but it was too late it had wrecked the injectors and fuel pump.
The total invoice was £1565.87p plus vat that we had to stand through driver error.
Thank you simon for your detailed review
Ged W, March 2019
"Happy customer "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a transit from Rupert at Highfield vans, pleasant man, as is his father, will definitely recommend.
+0 Found this review helpful
rupert foster from Highfield Vans in response to Happy customer
THANK YOU FOR TAKING THE TIME TO DO A REVIEW ON HIGHFIELDVANS. rupert
Steve, February 2019
"Excuse sero"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found Rupert very helpful and genuine, not pushy. I bought a van from him today and traded my old one in.
Nothing was too much trouble and I would highly recommended highfield vans to anyone
Thanks for your help and advice Rupert, was a pleasure doing business with you
Steve Leeds.
+0 Found this review helpful
rupert foster from Highfield Vans in response to Excuse sero
Thank you Steve for taking the time to do a review on highfieldvans Rupert foster
Alastair J, February 2019
"Fourth Van"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the fourth van I have bought from Highfield vans over the years.
The latest van,I told him what I was looking for and within a week he had sourced me just what I wanted.
Great service and a good process!
Alastair Jackson.
+0 Found this review helpful
rupert foster from Highfield Vans in response to Fourth Van
Thank you Alistair for taking the time to do a review for myself Rupert foster and highfield vans
Roy, February 2019
"Very unproffcinal "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Highfield Vans were very unprofessional had agreed on a price on the phone travelled 106 miles to get there told him I was coming didn't ask for deposit and when I get there told me he had just sold it even though I baught over the phone and was there 3 hours later to go 106 miles back rediculass
+3 Found this review helpful
rupert foster from Highfield Vans in response to Very unproffcinal
Highfieldvans always asks the customer when purchasing a vehicle to supply a contact number and a £100.00 refunderable deposit to remove the vehicle from sale this is always the best policy and one we have used in the last 30 years of business.
This customer did neither what's more if you turn up for an appointment 3 hours late without a telephone call to explain your reason ,1 you may have to pay for that missed appointment if it is a dentist, or 2 end up missing a bargain.
Good manners and a telephone call cost nothing.
Rupert foster highfieldvans
Jack, August 2018
"great helpfull very very polite bloke"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
i have bought a few vans privately off Rupert at HIghfield Vans and found this man to be helpful in every way possible reliable vans trustworthy sales and best aftersales advise...don't let stupid reviews get you down Rupert there will always be jealous slow car dealers around....jack hull.
+1 Found this review helpful
rupert foster from Highfield Vans in response to great helpfull very very polite bloke
Thank you jack for your honest review
Jon, August 2018
"Highly Recommended!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a Ford Transit Custom from Highfield Vans, Rupert couldnt have been more helpful, highly recommended! Thank you!!
+2 Found this review helpful
rupert foster from Highfield Vans in response to Highly Recommended!
Thank you for taking the time to do a review on highfieldvans Rupert foster
Mark, June 2018
"Great buy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a transit custom 2013 plate great van. Great highly recommend thank you
+0 Found this review helpful
RUPERT FOSTER from Highfield Vans in response to Great buy
THANK FOR TAKING THE TIME TO DO A REVIEW ON HIGHFIELDVANS RUPERT FOSTER
Arthur, May 2018
"Don’t buy of this guy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Been to buy a van today from Highfield Vans and the guy was very rude and foul mouthed with us also tried to sell us a van that had clearly been in accident for £8495 beware don’t buy of this guy!
+4 Found this review helpful
RUPERT FOSTER OWNER from Highfield Vans in response to Don’t buy of this guy
ALL VANS AT HIGHFIELDVANS LTD ARE HPI CHECKED AND CLEARED BEFORE RETAIL SALE.
SOME USED VANS WILL HAVE MINOR MARKS TO THE BODY WORK.
IF THIS WAS A TRUE STATEMENT THE REVIEWER WOULD REFER TO ME (RUPERT) NOT SOME GUY.
I BELIEVE THIS REVIEW HAS BEEN PLACED BY A LOCAL COMPETITOR VAN DEALER AND THERE IS NOTHING I CAN DO TO GET IT REMOVED.
I HAVE COME TO THIS ASSUMPTION AS IT IS NOT VERIFIED THROUGH A INVOICE WITH HIGHFIELDVANS,RUPERT FOSTER OWNER HIGHFIELDVANS
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