Adam H, October 2023
"A dream compared to my old car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was previously driving a 2004 Ford Fiesta and I though it was time I treated myself and got a new motor. Hilton was a big help, especially the guy showing us around called Jared. He was great, so helpful, knowledgeable and patient. Not to single him out because everyone I came across was great with me. The car was spotless and was presented in a pristine manor. I am loving the upgrade it means a lot and I can not tell you just how much I love the new VW Polo, it's a literal dream compared to the one one!
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Aftersales from Hilton Car Supermarket in response to A dream compared to my old car
Hello Adam, We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Dominic R, October 2023
"Overall pleased "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall, I am best pleased with the buying experience, where some dealers are quite pushy during the sale, these guys were not. Ali and the other chap we spoke to seemed to be very understanding. The buying experience was good, we are just waiting to hear back from the team to get a few bits and bob touched up and we will have completed our car buying experience.
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Aftersales from Hilton Car Supermarket in response to Overall pleased
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Kurtis N, October 2023
"I like this car more than my old one!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm loving my new car! It's running perfectly, and I'm thoroughly enjoying it. It's quite a change from my old Mercedes, but in a good way. This one's (Nissan X Trail) is way better because it is higher up, making it more practical for me. The customer service was excellent – Abdul was super helpful, welcoming, and very professional. He answered all my questions with the right information, earning them top marks.
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Aftersales from Hilton Car Supermarket in response to I like this car more than my old one!
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Mrs F, October 2023
"Dean helped me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi A1 is great thank you. Everyone was lovely. My expectation's were exceeded!
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Aftersales from Hilton Car Supermarket in response to Dean helped me
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Peter K, October 2023
"Helpful even when its busy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Land Rover Discovery is running rather smoothly and we have not had any issues as of yet. All is going ok and I am very happy. The team were busy but very helpful at the same time. I delt mostly with Riley and he was fabulous.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Helpful even when its busy
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Yogi P, October 2023
"5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 stars for Hilton Car Supermarket and the Ford Focus I bought.
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Aftersales from Hilton Car Supermarket in response to 5*
Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!
Ahmed O, October 2023
"Hilton Car Supermarket "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Riley is a very friendly guy, I met him at the office and he is so kind! He was attentive and looked after me well whilst I bought my car. The Mercedes GLA- Class is much better than my old car. The staff at Hilton Car Supermarket have very good customer service still and know how to deal with customers in a highly professional manner. I would actually give 5 stars.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Hilton Car Supermarket
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Robyn D, October 2023
"Very happy mum "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I came to Hilton Car Supermarket to buy a car with my mum and she is very much enjoying the Renault Clio and is very pleased with the day her and I, both was treated very well. The staff helped us all the way though and she is very happy.
+0 Found this review helpful
Aftersales from Hilton Car Supermarket in response to Very happy mum
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Carol B, October 2023
"Exceptional IX35"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My experience with the car has been nothing short of excellent. Everything is running smoothly, and I haven't encountered any issues. I'm thoroughly enjoying driving it, and it's been a great upgrade from my previous IX35. The customer service has been top notch, with helpful and friendly staff who went above and beyond, this is the reason I am rating 5 out of 5. The communication was quick and brilliant throughout the entire process. Really good all around!
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Exceptional IX35
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
TZE C, October 2023
"All working "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No issues so far. Very happy with Vauxhall Crossland, it so nice! All working good.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to All working
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
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