James L, August 2023
"Perfect and very clean"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have now done a couple of thousand miles in my new Skoda Octavia and nothing of concern at all. It was a pleasure dealing with Habeeb he was great and was brilliant at his job. The car was very very well prepared, it looked perfect and was squeaky clean. Nothing to report, a smooth transaction and a brilliant Skoda purchased.
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After Sales from Hilton Car Supermarket in response to Perfect and very clean
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Jeffery M, August 2023
"Same day purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I came to Hilton Car Supermarket on a Sunday afternoon and that evening I had the car and everything was done and dusted! I was very pleased with the service I recieved and how quick the sale was done. I would use Hilton again in the future based on the customer service so far. I only had one slight issue and I didn't receive my warranty documents, I just had to give them a call to chase it up and I received it very soon after! The issue was resolved. I am very happy over all and I would absolutely rate 5 stars.
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After Sales from Hilton Car Supermarket in response to Same day purchase
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Frank F, August 2023
"Get your self a Kuga for the weekends"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car, mainly to drive at the weekends for pleasure and so I can give my work van a rest. I drive the van all week then at the weekend I switch to the new Ford Kuga I purchased, its driving well and I do like it a lot! The way it drives is great, its smooth, comfy and al all round great car, especially coming from a van all week, this feel like luxury. Pretty speedy too! All was great with my experience at Hilton Car Supermarket There was nothing to be unhappy about in the slightest. Certainly sits at the top of the rating chart!
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After Sales from Hilton Car Supermarket in response to Get your self a Kuga for the weekends
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
JINGANG M, August 2023
"4 stars and satisfied "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Generally I am satisfied. Thank you Hilton.
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After Sales from Hilton Car Supermarket in response to 4 stars and satisfied
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Damien A, August 2023
"Top drawer for Sean"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't tell you how much of a great job Sean did, his side of things were truly outstanding. His professionalism and capability to do everything in his power really stood out to me. The speed of the service was great too and everything was done in a timely manor. There is a slight issue with the car but I have been in contact with Hilton and I must say I am very impressed with how it is on the way to being rectified, it's all on me and when I can get the time off work which is very much appreciated too! A great experience! #happycustomer
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After Sales from Hilton Car Supermarket in response to Top drawer for Sean
Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!
Simon R, August 2023
"I came back to Hilton after a great experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my second time round buying a car from Hilton Car Super Market so they are very clearly doing something right. This time round I purchased a BMW X3 and do like it a lot. Its an all round great car. The staff were really helpful throughout the sale and most of all easy to get along with. I am only rating a 4 as I did say that I didn't want the warranty but they did ask me a few times. Other than that I had an excellent experience!
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After Sales from Hilton Car Supermarket in response to I came back to Hilton after a great experience
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Ricardo J, July 2023
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service from Ali and the rest of the Hilton team was absolutely excellent! I was able to take my time viewing and test driving the Lexus without any rush. Having owned the Lexus for a few months I can say with confidence that it is a great car, there hasn't been a single issue with it.
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After Sales from Hilton Car Supermarket in response to Excellent
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Ka F, July 2023
"My go to dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good dealership, Mohammed was honest and trust worthy. I had no issues at Hilton, these will be my go to dealership and the only dealership I would happily recommend on to my friends and family. Absolutely love my Outlander, it does more than the job I need it to do, thanks to Mohammed and the team at Hilton for all your help whilst I was purchasing my new car.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to My go to dealership
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Jasvinder T, July 2023
"Treat like royalty "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
They looked after me like royalty at Hilton Car Supermarket, I am beyond impressed! Mohammed was patient, friendly and knowledgeable. I felt under no pressure in the slightest whilst arranging to buy my car from here. I am over the moon with my Audi, it is pleasant to drive. Would use these again in the future and tell everyone about my great experience using them.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Treat like royalty
Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!
Steve D, July 2023
"Ali was very polite "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Ali was very polite whilst going through everything, he was always there to help answer any questions that I had, overall I am really pleased with the service and my Audi which I bought from them.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Ali was very polite
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
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