Stella A, July 2023
"Customer care at it's finest."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I happened to find Hilton Car Supermarket via Auto Trader. When I arrived I got a warm welcome and found the team to be very friendly, I think I mainly dealt with a gentleman called Ali, he was excellent! My Infiniti is doing great, an absolutely brilliant service even after the sale I received a follow up call to make sure that I was happy with everything. Customer care at it's finest.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Customer care at it's finest.
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Claire C, July 2023
"Faultless "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
At all stages of the sale, the team were amazing. From greeting me through the door, right up until me driving the car away, they were faultless. I was offered a nice brew and allowed to view the car in my own time whilst I chose to buy the Toyota they had, without the typical hounding or pressure and I felt at ease at Hilton. I have no critiques to give the team, they were fantastic from the get go, and would recommend anyone to pay them a visit.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Faultless
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
After Sales from Hilton Car Supermarket in response to Faultless
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Pavel B, July 2023
"Nothing was too much trouble "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A very informative, helpful team. Nothing was too much trouble and they completely personalised my experience with them, everything was explained thoroughly so I knew exactly what the process was. Nothing was over complicated or stressful, I felt really at ease with this dealer, and would happily pay them another visit, when I am ready for a change.
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After Sales from Hilton Car Supermarket in response to Nothing was too much trouble
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
ASAD M, July 2023
"My BMW purchase "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All fine no complaints at all with my BMW or the service from this dealership.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to My BMW purchase
Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!
Gurmit S, July 2023
"Perfect service, perfect car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A perfect service along with a perfect car! It was a very good buy you know, very clean, low mileage and I use it every day and I've had no issues at all! The lads around the dealership were top of the draw, so helpful and know their stuff! Get yourself down to Hilton Car Supermarket.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Perfect service, perfect car
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Emily K, July 2023
"A great car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I would definitely return here to buy another car. I love the BMW I got from Hilton Dealership, I enjoy driving it so much that I purposely take it out on longer journeys just so I have more driving time in it. Abul was so friendly, patient and answered all of my questions. Thank you for a great car buying experience.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to A great car buying experience
Thank you for taking the time to share such a detailed review about your recent experience at our dealership. We're glad to hear that you’re happy and satisfied with your recent purchased from Hilton Car Supermarket. We are passionate about delivering best services and it’s great to know that we’re meeting this goal. We will pass on your compliments – our Sales team is quite passionate about their work! Thank you again for taking the time to share your feedback with us – it’s always appreciated
Anonymous, July 2023
"5 Star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A 5 Star service to Hilton Car Supermarket in Milton Keynes.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to 5 Star service
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
Brett G, July 2023
"Made to feel at home "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
On entering the dealership I was greeted by Bash, I was made to feel at home, he was welcoming and such a down to earth guy, I told Bash exactly what it was that I was looking for and he pointed me in the direction of the stunning Audi A4 which they had in stock. I took the car for a test drive and fell in love with it, I could not be happier with the fact that I made the choice to buy this car.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to Made to feel at home
Wow, we were blown away by your positive words. We go extra mile to satisfy our customer, at Hilton Car Supermarket it is our primary goal. Thank you so much for sharing your experience and have a great day!
Tin L, July 2023
"THANK YOU SO MUCH!!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Thank you Hilton Car Supermarket for the after sales follow up call. I was dealing with Haseeb, he was bloody amazing, such a helpful guy with so much knowledge, whilst driving my Lexus home I had an amazing smooth ride, I was smiling the entire way! I am loving the car and I can't believe how lucky I feel to have dealt with Hilton Car Supermarket, THANK YOU SO MUCH!!! I rate 4.5 out of 5 stars because no one can be perfect and there is always room for improvement.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to THANK YOU SO MUCH!!!
Thank you for sharing your feedback. At Hilton Car Supermarket its our goal to to make the car-buying process as easy as possible and we are glad this was your experience. We look forward to seeing you again in the future. Have a great day!
Trevor K, July 2023
"A pleasant buying experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service, easy to work with and a very pleasant buying experience.
+0 Found this review helpful
After Sales from Hilton Car Supermarket in response to A pleasant buying experience
We appreciated it you have taken out time for leaving such a great review. At Hilton Car Supermarket it is our goal to make car-buying process as easy as possible and we are glad this was your experience. Thank you for sharing your feedback!
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