52 reviews from our car dealer reviews community
Leave a review for Hitchfields Ltd
Leave a review

52 reviews from our car dealer reviews community

Leave a review for Hitchfields Ltd
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"Disappointed, frustrated! Poor CService"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We spoke with the sales manager at length about the condition of a car we were interested in purchasing. We asked him if the car had any obvious corrective paint work or if any of the panels had been damaged or taken off. He explained that he had personally looked at the car and reassured us that the car did not have any such issues. After a two hour drive to get to the garage we walked in and located the vehicle immediately. Straight away it was obvious that the front bumper was not aligned properly with the bumper sticking out on one side and the bonnet dropping lower than it should. It was obvious that the front bumper had been removed/possibly replaced and we found paint spray work covering the black plastic on the front bumper. We were incredibly disappointed with the customer service as we had asked specifically for him to look at the car to identify such issues before we made the two hour journey! I asked if they would be correcting the panel position he said all cars are sold as seen. If he had of told us we would not have gone! The irony of it all was the manager’s previous job was an insurance assessor which didn’t install any confidence. We walked away!

Reviewer has confirmed their email address

+1 Found this review helpful
"Great Range Rover "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Went to pick up my Range Rover evoque, super friendly and helpful staff and excellent customer service, the car was valeted to a high standard and I couldn’t complain about it. Would definitely recommend buying a car from here. The team as a whole were brilliant.

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Ford Fiesta "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Having recently purchased my fiesta from Hitchfields, the process has been quick and efficient from the start, would highly recommend to anyone looking for a car to visit this dealer, got a 2 year warranty also which is a lot of reassurance.

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service, great car, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a Audi A1 and from start to finish I had a great experience. Lovely friendly staff, especially Jess. I would recomend to anyone.

Reviewer has confirmed their email address

+0 Found this review helpful
"Fantastic service and great people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought my first car just a few weeks ago, aftercare was great and not had a single problem really helpful from start to finish and couldn't be happier.

Reviewer has confirmed their email address

+0 Found this review helpful
"Fantastic team and easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought my nissan juke from Hitchfields and absolutely love it! Had the car for a few weeks now and couldn't be happier! Rory was knowledgeable and easy to deal with and Neville who organised my delivery over the phone was lovely! Highly recommended!

Reviewer has confirmed their email address

+0 Found this review helpful
"5* service start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I bought a Range rover Evoque from hitchfields 3 weeks go. The process was quick and easy from start to finish and i was kept informed during the whole process by phone and email. Rory sold me the car and hes was very professional and helpful throughout removing any doubts or obstacles we had. When we collected the car we were treated to hot drinks and the car had been professionally valeted. I would highly recommend to all anyone looking to purchase a used car and have already recommended all my friends and family. brilliant experience :)

+1 Found this review helpful
"Disgusting garage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I would highly recommend you stay well clear of this garage!! They sell faulty cars and don’t want to put it right. Leaving people out of pocket and in distress. Customer service is shocking passed from one person to the next who make out they have no idea what you’re talking about. They would allow you to drive away in one of their cars with your young children in knowing it’s faulty an dangerous! What will it take to stop these del boys? They pass blame, blame you for their mistakes. How long before a car sold by them ends in a tradgedy?? AVOID THIS GARAGE! Spend your money with people who are reputable an reliable. One day soon trading standards will close them down!

Reviewer has confirmed their email address

+6 Found this review helpful
"Daughters new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a Fiat 500 from here a few months ago. Easy process, paid a bit extra for a 4 year warranty for piece of mind and all in all it was at a good price. Have used the warranty to replace an alternator that packed up and was straight forward. I would recommend these guys, easy to deal with and down to earth.

Reviewer has confirmed their email address

+0 Found this review helpful
"Smooth process from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Having recently purchased a car from hitchfields, the entire process went extremely smoothly. Would highly recommend to others looking for a new car.

+0 Found this review helpful
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Dealership Information

Welcome to Hitchfields

Hitchfield's have over 10 years of experience in the Motor Trade and are Mini specialists, displaying the largest indoor collection of Mini's across the U.K. All of our cars can be viewed indoors away from the elements or we can personally deliver your Mini safely to your doorstep.

Hitchfield's was founded by Kristian and Luke who are extremely passionate about Minis and everything car related! Following on from a trip around the North Coast of Scotland (NC500) in some R53 Mini Cooper S', Hitchfield's began and we have created a simple, no-nonsense approach to buying a quality used Mini's coupled with the highest level of aftercare.

Take a look at our 5 star customer reviews!

Hitchfield's Mini's all come with the following as standard:

  1. Long MOT
  2. 24 Month Nationwide Warranty
  3. HPI Clear and Multi Point Inspection
  4. Nationwide Delivery Service

 

Appointments are held indoors by appointment only, call Hitchfield's today to arrange yours!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2021

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews3.7 out of 5 stars — Rated Very Good
Excellent
34
Very Good
0
Average
0
Poor
7
Terrible
11

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  • Contact Information

    Address

    Hitchfields Ltd
    Unit 9, SKA Business Park Off Graham Street,
    St Thomas' Road
    Huddersfield
    HD1 3LG

    Get in touch

    01484 941102
    https://www.hitchfields.co.uk/

    Opening times
    Mon Appointment Only
    Tue Appointment Only
    Wed Appointment Only
    Thu Appointment Only
    Fri Appointment Only
    Sat Appointment Only
    Sun Appointment Only

    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Hitchfields Ltd

    Company Formed: 2021
    Company Registration: 13176763
    Dealer Group: XXXXXXXXXX
    Directors: HITCHEN, Kristian, HORSFIELD, Luke
    FCA Ref: 961137
    FCAStatus: Authorised
    Premises Type: XXXXXXXXXX
    Registered Name: HITCHFIELDS LTD
    VAT Number: 381812688


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