26% Reviews
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73% Recommend
to friend


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15 reviews from our car dealer reviews community
Leave a review for Holdcroft Honda Cobridge
Leave a review

15 reviews from our car dealer reviews community

Leave a review for Holdcroft Honda Cobridge
Leave a review
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a new Honda HR V from Holdcrofts. Excellent service from Evan who kept us informed and updated throughout.Have previously had new Honda's from Holdcrofts and had the same excellent service each time.

"As always excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today I collected my 6th Honda from Holdcroft Honda, Cobridge. As ever excellent customer service from George the salesman. Everything about the purchase was spot on. 5 stars

"Untitled"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased an absolutey beautiful used car from this dealership today. Brilliant service from John who was professional, courteous and knowledgeable . Appreciated the non pushy and honest approach by John. Would definately recommend to friends and family .

"Good all-round service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up second hand vehicle,met at train station.Which was good service.Very pleased with the car had a good valet,very pleased with the service given

"Hyundai kona electric ultimate "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't say one bad thing about the service and sales of this car company I bought my used kona electric from John his service and quick response to my questions was excellent would recommend them to anyone Including my friends and family thank you guys

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased my second CVR via James Gwynne from Honda Cobridge, very satisfied and great service from James both times

"Absolutely disgusting treatment "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car now been back 4 times same issue we have lost 4 dAys of our holiday,Cost a fortune in taxis to and from garage fortune in hire car petrol garage sales and repair treated us like dirt they don’t know what they are talking about absolutely disgusting and Melissa jobs worth attitude terrible wants to learn customer service and Steve manager in sales doesn’t even have the decency to ring us back

Kevin Williams from Holdcroft Honda Cobridge in response to Absolutely disgusting treatment

Dear Janine I am sorry to hear that you were unhappy with the levels of service received. I understand you had problems with your vehicle on a Sunday and unfortunately the service department was closed. The Sales Manager did try to assist you and was looking into arranging a courtesy car but you were hostile to offers of assistance and then dropped the car at the dealership without advising any staff and posted the keys through our parts department letter box. We are sorry that you are unhappy with the experience but the circumstances and timings of the breakdown were unfortunate but beyond our control. Regards Kevin Williams Franchise Director

"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a Honda civic from cobridge for the 2nd time. I would like to thank James, John and George for talking me through the whole process. Nothing was too much trouble. I would highly recommend this dealership to anybody. No pressure sales, very friendly team and it is nice to meet such nice people.

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Holdcroft Honda Cobridge from Holdcroft Honda Cobridge in response to Excellent customer service

Hi Scott S, thanks for taking the time to leave us a wonderful review! We hope you love your new civic!

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"Wonderful service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a brilliant experience with purchasing my Honda Civic. George was a brilliant salesman and went out of his way to make the deal as easy and straight forward as possible. Nothing was too much trouble and he was never pushy. He was always easy to get hold of and answered all my queries confidently and politely. I don't think I have come across anyone so courteous when buying a car therefore I really appreciated his assistance. Further when I had bought the vehicle he was very patient as I insured my vehicle over the phone (which took a good while with the Covid situation). I would like to thank him and say that he is a huge asset for Holdcroft Honda. An excellent service throughout

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Holdcroft Honda Cobridge from Holdcroft Honda Cobridge in response to Wonderful service.

Hello Sairah, Thank You for the 5 star rating and wonderful feedback for the team here at Holdcroft Honda Cobridge. We're glad you love your New Honda Civic and delighted you had a great car buying experience with the help of George. We always strive to deliver the 5 star service expectation to all our customers at all times, here's to many years of happy motoring Sairah. Thank You.

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"June Morrisroe"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We received excellent service from the staff at Holdcroft Honda Cobridge namely Jack Maiden, Chris Reynolds and John Warren. We visited three times, twice to choose and test drive 2 vehicles when nothing was too much trouble and we were looked after by very friendly, experienced, professional and competent staff. The third visit was to have the handover and introduction to all aspects of the car which again was carried out very professionally. We were extremely satisfied and impressed and would certainly return to buy another car from them.

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Holdcroft Honda Cobridge from Holdcroft Honda Cobridge in response to June Morrisroe

Hi June, Thank You for taking the time to leave us a 5 star rating and great feedback. We hope to see you again! We're glad you had a great experience with us at Holdcroft Honda Cobridge and hopefully choose us again for any servicing/MOT you may need. Once again Thank You June, and stay safe.

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Dealership Information

Holdcroft Honda Cobridge is an Franchise dealership that is based in Stoke-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.9 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
0
Poor
1
Terrible
3

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    Contact Information

    Address

    Holdcroft Honda Cobridge
    Sneyd Street
    Stoke-on-Trent
    Stoke-on-Trent
    ST6 2PB

    Get in touch

    01782 261593
    https://www.holdcroft.com/honda/locations/1986/honda-cobridge/

    Opening times

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    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    26%
    Percent of reviews responded to by this dealer

    Additional Information About Holdcroft Honda Cobridge

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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