The glowing online reviews for Hollins Hill Cars encouraged me to set off on a one-hour journey to their garage in pursuit of an upgrade. With my trusty 2008 Peugeot overdue for retirement, I was on the hunt for something fresher. Dan proved to be exceptional; a genuinely great guy who took the time to address every query I had, Thanks to his patience and expertise, I opted for a Ford Fiesta as my choice of new wheels. Thanks again Dan!
Reviewer has confirmed their email address
Bought Dacia Duster spring '23 and seamless purchase and Richard answered any questions we had. Had issue with in cab electrics a few months later and they dealt with it no quibble and allowed us use of their courtesy car without charge. Its certainly a business we will use again.
Reviewer has confirmed their email address
from the first phone call to picking up our car the service from Dave and Richard was excellent. The guys were so helpful and mannerly. Delighted with the service and the car from Hollins Hill Car Sales
Back in in June I was shopping around for a car. I came across a BMW 1 series and fell in love. However, I had a car on PCP which had damaged and wondered how on earth id get rid of it or how much money it would cost. Richard made it really simple.!! I was given a price for my current car and Richard did everything. There were no stress or drama and no worries about money with it being a PCP. 3 days later I drove away in my BMW hassle free. A week later I had a low pressure notification for my tyres. I put air in them but every 10 days the notification would come up, after 4/5 times of putting the air back in I phoned up to see if they could help as it was still under warranty. I turned up and within 20 mins it was all sorted, I had a slow puncture as there was a nail in it. Free of charge as it was still under warranty. I’d recommend anyone buying a car from Dan & Richard. Really good service and 100% look after the customers 😁
Reviewer has confirmed their email address
Hi, I’ve just picked up my fiat 500 today and I have got to say they have been a pleasure to work with. Being a first time car buyer they guided me through everything. Brilliant dealership and would definitely recommend. They have your best interest at heart. Thanks for all your help. Kirsty
After looking at a car at a main dealer which was at best average it was a pleasure to buy from and deal with with Dan. All issues I had with the car before buying resolved without hesitation. Test drive, "of course, just bring it back in one piece" . So friendly and helpful that i forgot to haggle, though the price was good anyway. I am certain should any problems occur that the service will be just as good. Would buy from from this dealer again without hesitation.
Reviewer has confirmed their email address
Bought a lovely used Chevvy Spark from Hollins Hill Cars at Baildon just over 2 months ago, which came with a pretty comprehensive 3 month warranty. Richard was very warm, relaxed & very much not a "pushy salesman" type, that put me right off. The car recently developed a fault with gear selection, so I rang them up. They booked it straight in to investigate the issue & without quibble repaired it. I couldn't ask for more! Many thanks to Richard, Ben & all the team at HHC. All the best, John.
Reviewer has confirmed their email address
Hollins Hill Car Sales wasn't my best car buying experience, there was a few little issues on the car that needed sorted. The people there weren't massiveness helpful however the car was good value.
Reviewer has confirmed their email address
I was browsing on the internet when I came across the Ford at Hollins Hill Car Sales. The price I got for my PX wasn't bad, I would of liked more but it was fair! The Ford was clean and as described. I would recommend!
Reviewer has confirmed their email address
Great experience when buying Dan doesn't pressure you and allows you time to make your descision. Only had the car 3 months however and broken down twice. During one particular time on way to visit Santa with two young children the engine packed in. As it was stressful and had two very upset young children we called the RAC who towed me to the nearest garage to fix. As this was an extremley stressful situation it didn't occur to me to ring Hollins hill. I spoke to Hollins hill and as I hadn't used them they would only cover 40% of the cost even though the car was under warranty. I sadly think its a case of great service at point of sale but if something goes wong they will throw and quote every rule, regulation and excuse at you not to pay the full amount. Overall good service to begin with and if nothing goes wrong they are great but even though I should of followed their rules you get no empathy or understanding of any situation if something goes wrong there is no care only business and what's best for them.
Dan Jones from Hollins Hill Cars Ltd in response to Andrew
Hi Andrew, I think you've done fantastically well to post this on every review site you can! Thank you for taking your time to share your thoughts. As mentioned in our email conversation I'm very sorry that you'd had a couple of issues with the car in the past, but it is worthy of mention that this morning was the first time you'd made us aware of this, should we have known before it would have afforded us the opportunity to book you in to the garage to diagnose the car accordingly, and of course stand the cost of any repair work. As you rightly mention both in your review and your email you did not afford us an opportunity to look at the car that you bought from us, opting instead to take it to a garage only 2 miles down the road from our location. As such we were only prepared to pay what the repairs would have cost us, this is not unreasonable. We pride ourselves on our customer service, both at point of sale and afterwards, I just wish you gave us the chance to prove how good we are. Cheers, Dan Jones
Hollins Hill Cars are a second generation family business based in Baildon, West Yorkshire.
Hollins Hill Cars have been established in the Baildon area of West Yorkshire since 1996, building on a foundation of serving local customers with a policy of honesty, trust and value. All our hand-picked cars come with a safety check, a clear HPI report, and our own comprehensive warranty included in the price.
We are confident that you won’t be disappointed. Please feel free to call in and browse our no-nonsense approach. We will be a refreshing change from the larger dealers.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Hollins Hill Cars Ltd
Hollins Hill
Baildon
West Yorkshire
BD17 7QB
Mon | 09:00 - 17:00 |
Tue | 09:00 - 17:00 |
Wed | 09:00 - 17:00 |
Thu | 09:00 - 17:00 |
Fri | 09:00 - 17:00 |
Sat | 09:30 - 16:30 |
Sun | 1:30 - 16:30 |
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