20% Reviews
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87% Recommend
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24 reviews from our car dealer reviews community
Leave a review for Ilford Car Exchange

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24 reviews from our car dealer reviews community

Leave a review for Ilford Car Exchange
Click on the stars to start your review
"Excellent service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam at the Ilford Car Exchange was very nice to do business with, delivered car as promised, car exceeded expectations would definitely use again.

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+4 Found this review helpful

Adam from Ilford Car Exchange in response to Excellent service

Thank you for taking the time to write your review.

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"Friendly, no hassle service. "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with my car purchase. Vehicle was as advertised. Very friendly. Highly recommend Ilford Car Exchange.

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+5 Found this review helpful

Adam from Ilford Car Exchange in response to Friendly, no hassle service.

Thanks for the review. It was great to meet you and your brother. Very pleased you loved the car.

"Great company"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Honda Civic from Ilford car exchange this morning through Adam. Not only was the car immaculate with a ridiculously good full service history (every single receipt from Honda) Adam is an absolute gentleman. I was welcomed into his family home and made to feel very relaxed, at no point did he try and sell me the car he just provided me with all documentation and let me read through it on my own. His courtesy did not stop there, Adam delivered my car to my home only 4 hours after viewing with no extra change. I'd recommend Ilford motor exchange to anyone, the service provided is many levels above what I've previously experienced on many car purchases.

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+8 Found this review helpful

Adam from Ilford Car Exchange in response to Great company

Thank you. It was a pleasure to meet you and so happy that you loved the car.

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"brilliant "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no problems at all buying my car from Ilford car Exchange. I bought a Honda Civic last year and I am very happy with it. It was clean and in great condition when I received it and and the dealership isn't far away from me which Is great. I would recommend this dealership to my friends and family.

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+5 Found this review helpful
"TD"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mazda 3 from Ilford a few weeks ago and had a fantastic experience in every respect. Adam was very responsive and went out of his way to be helpful. The car is great and the price was very reasonable. I arranged an RAC inspection for peace of mind and he facilitated this very efficiently. Delivery to my home address was a big plus as well.

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+5 Found this review helpful
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"Adam was great"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In May I purchased a Honda Civic from here. The sales team were really good and the car is great, there were a few little things but nothing major. I am happy with the car and Adam is a really nice guy, he was a big help. I would recommend him and this dealership to anyone looking for a quality used car.

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+5 Found this review helpful
"Barry Richardson"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had searched high and low for a Mazda MX5 in fantastic condition when I saw a spotless low mileage example advertised at Ilford Car Exchange. Unlike other dealers, Adam was very quick to respond to my initial enquiry and follow up questions. Upon viewing the car at Adams home it was exactly as described and I was wowed upon first laying eyes upon it. Adam was friendly, helpful, certainly not pushy and genuinely great to do business with. The free home delivery service was a massive bonus which made life a lot easier for me. Adam was also quick to answer a post delivery question I had regarding operation of the vehicle. 5* car, 5* service, 5* business operation and I can't speak more highly about Adam. I would certainly recommend his company to others and would have no hesitation whatsoever in purchasing from him again.

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+5 Found this review helpful
"Della"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a lovely Ford C Max from Adam at Ilford Car exchange and i am very pleased with it. Adam is very efficient, professional and helpful to deal with and l would highly recommend him to purchase your next car with. He was also happy to part exchange my old car and gave me a good price for it, a genuine dealer which are very hard to come by these days.

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+6 Found this review helpful
"Amar"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spoke to Adam over the phone to book an appointment for viewing. He showed up with the car on time and allowed test drive without time limit. The paperwork was in order as described in the advert and dealing with him was easy and frank. He accepted my old car for part exchange too. We took the option for car delivery which was very useful. All in all a very smooth transaction. As a suggestion, it would be nice if he accepted card payments.

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+6 Found this review helpful

Adam from Ilford Car Exchange in response to Amar

Amar, thanks for the review. I am pleased you liked the car. We do actually take payment by card. The technical issue we had that weekend has been resolved.

"Bob"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Galaxy from Adam earlier this month and would recommend him to anyone. The description of the car matched what we went to see. There was no hard sell or usual dealer pressure. Adam shows you the car and you decide. With delivery within the price we had no worries with arranging tax and insurance just to get it home. Especially as we could then run our old one till the end of the month. A pleasant buying experience all round.

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+6 Found this review helpful
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Dealership Information

Ilford Car Exchange is an Independent dealership that is based in Ilford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews4.4 out of 5 stars — Rated Very Good
Excellent
18
Very Good
3
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Ilford Car Exchange
Mellows Road
Ilford
Essex
IG5 0HJ

Get in touch

http://www.ilfordcarexchange.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

87%
Would recommend this dealer to family and friends
87%
Thought the dealer was knowledgeable and helpful
85%
Thought issues were resolved quickly and easily
20%
Percent of reviews responded to by this dealer

Additional Information About Ilford Car Exchange

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