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2 reviews from our car dealer reviews community
Leave a review for In Moto KTM

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2 reviews from our car dealer reviews community

Leave a review for In Moto KTM
Click on the stars to start your review
"Rubbish Dealer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a ktm duke 125 brand new from In Moto LTd KTM and the clutch cable was loose, i was on the dual carriageway where i was going around 50mph and all of a sudden the bike slowed down and when i took it to Inmoto they said my clutch cable was loose so they tightened it, then i brought the bike back because it was not resolved and then they said the clutch cable was tight, They checked the bike over and said the clutch disc was worn out and said they wont cover it when it was their mistake they didnt check the bike over properly before giving it to me. Also i noticed a few bolts missing on the frame.

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+0 Found this review helpful
"Terrible"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a nearly new motorcycle from In Moto Ltd (RSV4 Factory). From the first day of ownership the bike was faulty, they had the bike back twice, the first time they couldn't locate the issue; the second time they allowed me to take it back, as it was rideable, and they would call me when the parts arrived from Italy, they never did. I also had the 'unpleasant' experience of having the rear wheel lock up on a roundabout whilst my partner was pillion. This was caused by all four of the bolts that hold the sprocket to the rear wheel shearing off. They did repair this for me. Upon contacting them again to repair the electronics issue they advised me the stater motor was faulty and they will not repair the electronic issue (under warranty) until I pay them for a replacement stator, the bike is less that three years old and apparently the stator motor breaking is 'fair wear and tear'. I am currently in talks with a solicitor about bringing a case to court under the consumer rights act.

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+1 Found this review helpful

Ben in response to Terrible

Adam, I had a similar experience i bought a ktm duke 125 brand new and the clutch cable was loose, i was on the dual carriageway where i was going around 50mph and all of a sudden the bike slowed down and when i took it to Inmoto they said my clutch cable was loose so they tightened it, then i brought the bike back because it was not resolved and then they said the clutch cable was tight, They checked the bike over and said the clutch disc was worn out and said they wont cover it when it was their mistake they didnt check the bike over properly before giving it to me. Also i noticed a few bolts missing on the frame.

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Dealership Information

In Moto KTM is an Independent dealership that is based in Croydon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Motorbikes
Manufacturers: Ducati, Kawasaki, Piaggio, Aprilia
Independent Dealership

Services available
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2 reviews1.1 out of 5 stars — Rated Terrible
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Contact Information

Address

In Moto KTM
St. James's Road
Croydon
Greater London
CR0 2BZ

Get in touch

020 8689 2341

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