I just bought for my birthday the new Lexus ES. The experience that I had from the beginning of the process up to the point when my car arrived yesterday was spot on. They have a great customer service, they follow up and take care of their clients. I really appreciate the work they put in satisfying my needs. Keep going with the same standards and support.

It was time for a new car and we decided to consider Lexus as this is our dream hybrid car . We were recommended to try Rob and his team at Ipswich even though there are 100 miles away due to their amazing service to friends . We were not disappointed by their knowledge, friendliness and patience while we decided what would suit us. We now have our dream car and thank you so much Rob Sava and Luke McGhee for making it possible.

Back for seconds helpings within 5 years at Lexus Ipswich and giving up my beautiful Lexus IS Sport for a stunning Lexus ES Sport - but still keeping the red leather seats! Thank you Luke! You were incredibly helpful and I felt unpressured but supported on the purchase (especially considering I was giving up my stunner reluctantly!). I trust you guys and that makes a massive difference when buying a pre-owned. The attentive, supportive and knowledgeable wider team of senior management was appreciated. Thank you, thank you! Can't wait to pick up my new beautiful car next week!!!

This is our first purchase from Lexus Ipswich and Luke spent a great deal of time explaining the car and the options, he was extremely patient with us and very helpful. if this is a foretaste of things to come then we will be very satisfied

Once again Gavin has been most helpful and courteous, including a comprehensive guide to the new car`s peculiarities. I have no doubt that his attention to detailed information will once again prove to be patiently and readily available, as with the previous car. The Gifts to me and my wife were both unexpected and fully appreciated..

An outstanding dealership, with superb customer service. The sales staff of Gavin & Matt, the receptionist Helenka & Service Manage Phillip all offer a quality of customer service & care rarely matched in other dealerships in my experience

I have just bought my first Lexus RX 450H from Ipswich and could not be more impressed with not only the car itself but the staff that assisted me throughout. They were helpful and went out of their way to spend time afterwards to show me all the gadgets and safety features the car has. They were not your normal pushy salesman and I have met enough of them in the past to know that type. Everyone I met was helpful and went out of their way to make the sale of my car and the purchase of the Lexus a pleasure to be involved with. Well done to them. 5 Star Service. Eamon