Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


19 reviews from our car dealer reviews community
Leave a review for Ivybridge Motors
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Ivybridge Motors
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"very bad service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Land Rover from this dealership from Ivy bridge Motors. The car has had various issues with it. I have paid for a diagnostic test to be done on it which revealed the cause of the problems. The car has been back to the dealership for almost a month now and I am still waiting for some of the problems to be sorted. The dealers are very miss informative about the status of the repairs and have had to send the car to a specialist garage. I am disappointed that the car had not been properly checked before it was sold and with the service at this dealership and I would not recommend them.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"DiDi47"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I, like others, was bullied in to purchasing their extended warranty for £399, then received a letter saying it had been sold and the new owners are not honouring the warranty. It went back once before the sale as it had a bearing gone and now I have further issues which I am having to pay for. No answer on the helpline number and very very angry. Seeking legal advice and trying to get my £399 back. AVOID!!!

Stewart in response to DiDi47

I have had the same issue, have you been able to resolve this and reclaim any of your money

ROBERT NOBLE in response to DiDi47

I too purchased a vehicle last year and was mis-sold a warranty at £399 they will not honour which has left me out of pocket and with an unexpected service and mot bill...I note they are still trading under Ivy Bridge Motors on internet and answering phone on same tel number. The vehicle they sold me was ok and I would have considered before this shoddy treatment of purchasing another vehicle from them..However due to their shoddy short term treatment of customers I would not consider this dealership and will make sure everyone knows. Word gets around Devon quickly. I hope now to claim this back on my credit card under sect 75 . However have forwarded this issue to watch dog rogue traders for their attention .. AVOID THIS DEALERSHIP

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"eab80"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately since changing hands they have been very unhelpful to former customers...considering we only bought our car days before they changed hands they could have been a lot more helpful with the problems we have had getting the promised SAT NAV SD card for our vehicle. You might think they would take the opportunity to prove to people they are a company to use again for future purchases..instead they have just treated former customers like dirt! We dealt with Andy who has proved particularly unhelpful in our situation. DISHONEST DEALER AVOID.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Very unhappy customer"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a vehicle in April and was sold an extended warranty costing £399 only to receive a letter dated 30/6/16 stating the warranty was no longer valid as the business had been sold. We were given a telephone number for queries but to date despite numerous phone calls and messages left we have not had the courtesy of a reply. We can't help but feel we are the victims of mal practice and will be seeking further advice. Our advice would be to avoid this business at all costs!

Diane Clark in response to Very unhappy customer

Have you got anywhere with this? I have a problem with my car and had the extended warranty. Like you, they have basically told me to do one! I can't get any help on the number given and Ivybridge are denying liability. Any advice?

"Pissed off former customer"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a warranty for 399 pounds then 5 weeks later sent a letter in the post saying that the 'owner' has decided to withdraw from the business rendering said warranty useless. Letter even included a dud mobile number to ring for any queries. So in other words the these lying people sold me a warranty knowing full well they wouldn't honour it. Avoid these like the plague.

"Williams"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They are GREAT, very happy with service provided and i car i purchased, Andrew was Fantastic and Great to deal with.

"Annoyed customer"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful when you're about to spend thousands of pounds on a car and very good at upselling their next to useless warranty. However, when you return the car with faults, they mask up the problems any way they can - which in turn has cost me thousands of pounds to get fixed properly. Will not be returning, even for the "free MOT's", which I also had to pay extra for. Avoid. Avoid. AVOID!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Ivybridge motors review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ivybridge Motors in Devon were superb, they set me up well on the day with a good warranty and a free MOT, I honestly car fault them at all they are a very good used car dealership and I would recommend them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Kingy"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well, i have to start with saying how this garage and the gent i dealt with called Gary have changed my perception on car salesmen. He was honest and trustworthy, i asked a question and he gave me an upfront question, i was very impressed. The one issue i had post sale is that i drove for 5 miles, warning light came on, called the garage and spoke to Gary who had a solution in 5 mins.The car and needs new turbo, they are fixing. Slight constructive critism is that they should be doing more preparation on the cars to test nothing goes wrong so soon after driving away, that said maybe some things cant be helped . Thanks personally to Gary for all your help

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Rob in response to Kingy

I too was sold a warranty and service plan I phoned today to book a service but told they are no longer in business and will not honour warranty although tel number hasn't changed and still advertising I see ....I believe I've been ripped off I fear....avoid this garage Fwded too rogue traders

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Ivybridge Motors, first established in 1958, are a highly experienced used car dealership that are based in Devon. There are over 50 vehicles in stock at any one time from manufacturers such as Audi, BMW, Land Rover and many more. Finance packages, parts and labour warranties as well as servicing and MOT testing is available from this car dealership.

Car Dealer Reviews would love to hear from any previous customers of Ivybridge Motors, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews3.8 out of 5 stars — Rated Very Good
Excellent
11
Very Good
1
Average
2
Poor
5
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Ivybridge Motors
    Fore Street
    Ivybridge
    Devon
    PL21 9AE

    Get in touch

    01752 892403
    http://www.ivybridgemotors.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Ivybridge Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more