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4 reviews from our car dealer reviews community
Leave a review for Jan Autos Ltd

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4 reviews from our car dealer reviews community

Leave a review for Jan Autos Ltd
Click on the stars to start your review
"Disgusted."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband arranged to come buy a car from Jan Autos, and informed them when he was on his way, they told him the car was reserved for him. After a 3 hour train journey he arrived whilst they were selling it to someone else. No offer to help with the very expensive train journey home. Absolutely disgusted with them. Such poor customer service.

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"great car"
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am pleased with my Nissan Qashqai from Jan Autos. I have had no issues with it up to now and I have had it since August. It was immaculate when I received it and its great value for money. I would recommend this dealership.

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"Anon"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spent almost £8000 on what I thought was a really good family car. Less than two weeks later the car broke down on the M1. They appeared to quickly try and rectify that problem only for the car to repeatly break down every few weeks. When we got the the car looked at by a a major car dealership it was found the car had huge complicated issues, that may have been due to it at some point being partially submerged in water. No garage wanted to carry out the repairs needed as it was so extensive and Jan Autos wouldn't take the car back. In the end we had to put in a consumer credit act claim to get our money back. The car had to be scrapped.

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"Jj"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was sold a car with a bald tyre, oil leak and badly damaged suspension arm. The dealer Contributed to the cost of some parts but made little effort to rectify the problems and I was told that as I got the vehicle for a trade price that no warranty applied. The vehicle hasn't even lasted me 1 year and had to get rid off it due to the amount of work that needs doing. Overall advice is to avoid this dealer at all costs

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Dealership Information

Jan Autos Ltd is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews1.7 out of 5 stars — Rated Poor
Excellent
0
Very Good
1
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Jan Autos Ltd
Leagrave Road
Luton
Bedfordshire
LU3 1RQ

Get in touch

http://www.jansautosluton.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

50%
Would recommend this dealer to family and friends
25%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Jan Autos Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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