Collected new car today . Can’t praise Rebekah enough. Looked after us all the way.

Excellent Experience with JCT600 Shefield. All the staff were friendly & Polite. Marcel who sold us our vehicle, clearly new what he was doing, he organised everything from test drives to sales paperwork & nothing was to much trouble. He was very understanding of us travelling a fare distance & having two small children. He even took the time out of his busy day to show us how to use the technology on the car.

Great service from Marcel in taking us through the process from start to finish. From start to finish he found us our perfect car, very polite and helpful, friendly manner. He remained patient with our many questions, especially around digital dashboard and electronics .

15 days after having the car my cluth burnt out completely and the car was unusable same thing happens a year later and wants £870.84 to LOOK at this then a further £2000 to fix warranty doesn't comply no courtesy car available so left without a car for 6 week still paying for it unhelpful blaming staff, no car should break twice just over a year with the same problem nobody wants to know, dealt with cocky staff not told before driving a broken car through to sheffield that there would be a cost just to look, not even told in the morning when dropping it off wouldnt recommend these to anyone or buy another car from them

Bought a used Tiguan £30,350, nice car and seemed good value. The sales document was incorrect giving the wrong price which had to be altered, I took out a token HP agreement to get 2 years servicing for £49, I will pay this off in the next few days. The HP documents were wrong, nobody had checked them so these had to be altered. Communication was appalling, at one point I was left in the showroom for 30 minutes and nobody came to see me so I left. Got a phone call from the receptionist apologising and giving me a load of rubbish why I wasn’t seen to. Collected the car today and all was ok. Be very aware that you closely check any documents you are given because they don’t.

I can not recommend Marcel enough his customer service is excellent he really went the extra mile to make my daughters first car a memorial experience an absolute credit to the team thank you so much Louise & Amelia

I took my car in for a service. It was returned damaged. The staff were unapologetic and reluctant to offer any kind of assistance.

Bought a used Golf from JCT600 VW and received great service from start to finish from Scott. I was really impressed with the relaxed and polite service we received. Thank you!