23 reviews from our car dealer reviews community
Leave a review for JM Motors
Leave a review

23 reviews from our car dealer reviews community

Leave a review for JM Motors
Leave a review
"L Wood"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

************************BUYER BEWARE ************************* Purchased 10 year old car from JM Motors Ltd for £2550. John Matthews advised the noise coming from the turbo was normal and the noise was the belt squeaking due to an engine clean. Day after purchase I found the car had 3 faults, steering lock broken, number 4 injector leaking (these two faults are an MOT fail) and the turbo was in failure. The car went back the next day. First two faults were fixed in 2 weeks, but John would not accept anything was wrong with the turbo. A full two and a half months after purchase I drove the car back here to have diagnostics to prove the fault as John refused to fix it or refund me. The warranty sold with the car would have been void, as the car was sold with a mechanical fault. On the drive back the turbo blew, destroying the engine (driven total of 108 miles since purchase). John did not answer my email or letters. I purchased with my credit card, so was able to claim back under section 75 but took me 4 months of immense stress. I was successful in getting my refund from credit card today. JM Motors in Uxbridge sold car not fit for purpose and refused to resolve the issues. I have all the paperwork to back this up just ask me to produce this and I will.

Unknown from JM Motors in response to L Wood

We feel the review left by Mrs Woods regarding her failed turbo is not a true version of events. All her emails and recorded letters were responded to by a member of staff here at JM Motors (proof available if required). On many occasions efforts were made by JM Motors to collect the vehicle for inspection. Also further communication was sent by letter via recorded Royal Mail delivery, however she ceased communication with us. Taking into account the efforts we made to contact Mrs Woods we are extremely disappointed about her review. We feel this does not give a true portrayal of our company and the way we do business. We have been trading since 2006 and have many returning happy customers.

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"better than other dealerships"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

JM Motors Uxbridge weren't like other dealerships I've dealt with I'll tell you that, they actually delivered on everything they said they would do, the car is excellent and I cannot recommend them enough. I have now already owned my Vauxhall for nearly 4 months and I honestly couldnt be happier.

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"dealer review for jm motors"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If i'm honest J M Motors couldn't of been more helpful, I traveled down to Uxbridge by train and they were there to pick me up, everything went fine with the sale and the car has been faultless, fantastic service throughout.

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Dealership Information

JM Motors is an Franchise dealership that is based in Uxbridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews4 out of 5 stars — Rated Very Good
Excellent
17
Very Good
0
Average
1
Poor
0
Terrible
5

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  • Contact Information

    Address

    JM Motors
    Elm Tree Farm New Years Green Lane
    Uxbridge
    Greater London
    UB9 6LX

    Get in touch

    01895 674686
    http://www.jmmotorsltd.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    21%
    Percent of reviews responded to by this dealer

    Additional Information About JM Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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