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JM Motors Uxbridge come highly recommended!
I bought a VW Tiguan from John which I discovered a knocking noise on shortly after I purchased it. John was totally professional with getting it sorted out for me as quickly as he could. I would recommend John and would happily purchase another car from him.
I purchased a Citroen C4 from JM Motors in May. The service was average and the car could have been in better condition. The car developed issues not long after purchase that the warranty didn't cover so I had to pay out and I also had to pay for the diagnostics to be done. Overall I am disappointed and would not recommend this dealership.
Reviewer has confirmed their email address
Unknown from JM Motors in response to Not happy poor aftercare
We are sorry you say you experienced a problem with a vehicle which was not covered by the warranty agreement , if you had of telephoned a member of staff at JM Motors ltd to make us aware of this we would of been prepared to help you resolve any issues you may of had, we aim to give a accurate description of vehicles and you did satisfy yourself with the condition before you decided to purchase, if there is anything we can assist you with in the future then please don't hesitate to contact JM Motors ltd.
John has been helpful honest and true to his word throughout the pre sale, sale and aftercare. The customer service has been impeccable and I can't fault John or JM Motors at all. I would highly recommend buying a car from John and would have no hesitation in passing his details to friends or family. Thanks again John for the fantastic service!
Purchased my car from JM motors ltd and could not of asked for a better service , John was a pleasure to deal with very patient and took the time to answer all my questions and help me choose the right car that suited my needs. Thank you :)
Bought a bmw 3 series about 7 weeks ago on finance. Car was provided with a 1 year gold warranty with parts and labour...after exactly 3 weeks the timing chain snapped..according to the Rac ( proof available) .when contacting the dealership they told me it was a recall on the model and I should contact bmw directly . I did exactly that and after providing them my registration number they confirmed that no recall was on this model . So I then contacted the dealership who told me that that bmw were fibbing to me ... Really.... And the exact words were that they advertise the ultimate driving machine so should sort it out ! Lol I was really lucky that the car was on finance and I have certain rights ...but the fca approved dealership is being reluctant to admit fault..if I had paid cash I would have been stuffed ..on another note I sold my old car to these guys for £200 after being told it had millions of faults and the mot would not pass etc ..but funny enough it was up for sale the next day for £1000 with a years mot on it ...all I can say is be aware looking forward to the reply ...will be interesting.
John Matthews from JM Motors in response to Mo
its unfortunate that the timing chain on your BMW 3 series diesel has failed, if you do your research on the Internet you can see proof that this problem is a design fault which BMW have openly admitted and therefore have been honouring any necessary repairs as a result, there have been lots of people affected by this and was even aired on TVs watchdog, I don't know why you have been told your vehicle is not affected if indeed your timing chain has failed as you claim it clearly is, your Vauxhall vectra was advertised for £1000 and sold with a new mot after spending £500 to obtain one which includes the replacement of the noisy timing chain when the engine was cold which when asked you choose not to inform me of, this is the first we have heard on this matter since our telephone conversation a number of weeks ago, as far as we were aware this problem had been resolved, it's a shame you didn't contact us direct regarding this matter as we are here to help instead of writing this negative review on JM motors, please feel free to contact us for any further assistance . Kind regards. John.
Purchased our new car from JM motors Ltd almost a year ago, it came fully serviced and was described accurately, trouble free motoring and will definitely recommend JM motors Ltd, thank you John.
I purchased a Land Rover from this dealership in Sept 2015 and have to say it's exactly the type of service you wish from a car dealer. Not pushy, knowledgable, helpful and John even personally delivered the mats direct to my door as they hadn't arrived by my purchase date. He's a pleasure to deal with, highly recommended.
I have recently purchased a Landrover Discovery from JM Motors and whole experience was made very easy and reassuring. John was extremely helpful and went the extra mile ensuring all our wants and needs were met. At no time did he ever try sell us anything we dident require or want. I will certainly recommend him to anyone wishing to buy a car. Thank you john. Graham Gough
JM Motors is an Franchise dealership that is based in Uxbridge. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Elm Tree Farm New Years Green Lane
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