33% Reviews
replied to
33% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


3 reviews from our car dealer reviews community
Leave a review for John Darke Volvo Louth

Click on the stars to start your review

3 reviews from our car dealer reviews community

Leave a review for John Darke Volvo Louth
Click on the stars to start your review
"Service Shambles"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely appalled at the treatment I received from John Darke in Louth. Would not take my technical input on a problem and insisted a DPF I had bought from them was blocked. After covering only 60miles, when the previous one covered 145000miles. Would not listen to me to get me to spend another £350 on something I didn't need. Because after a week of purchasing the DPF it would NOT be under warranty!!!!. I was then accused of expecting them to drop everything to fix my car when the car had been booked in already by another employee. I had to take the car to Volvo in Cleethorpes in the end, who were fantastic, booked me in immediately, offered me a courtesy car. Discussed the problem with me and fixed it with no questions. Extremely impressed with Stoneacre. And absolutely appalled at the attitude of John Darkes.

Reviewer has confirmed their email address

Respond to this review

+2 Found this review helpful

Staff from John Darke Volvo Louth in response to Service Shambles

We are sorry to learn that you are appalled with the service you received by our team. I have looked into your complaint and can see that we did supply you with the DPF part but it was not fitted by our team or approved repairer. The technical fault you experienced arose from the incorrect fitting of the new part and the price we quoted was to rectify the work. Again we apologise if you were unhappy with our level of service received.

"Rude narcissistic "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John Darke Volvo have rude staff, hands free in the car to the service manager to get a service update which would have cost an hour labour tops, and had to speak loudly and clearly bozo accused me of having an aggressive tone and not getting past his ignorance wanted me to hand him a blank check after putting that to him all i got was silence! Obvious admission of guilt! after repeated attempts to try to rip me off with multiple bookings to get one small update the arrogant moron kept asking me if there was anything else i wanted what a joke it's the £250 + for anything treat you like dirt if you're not club as I've spent well over a thousand pounds there in parts alone they are going to be lucky to get one penny for this put down from the start!

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful

Craig in response to Rude narcissistic

That is exactly the attitude I was faced with. Condesending and rude. I am an Aircraft Engineer and have a deadline of 5pm everyday to have 4 servicable B737's, no matter what.. with penalties that are more than this guys wages in a year, if one aircraft is 1hour late. And yet he spoke to me as if I couldn't tie a shoelace. Even I knew the problem with my car, yet all he wanted was another £400 from me, plus labour on something the car didn't need. Arrogant, ignoramous!.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Local dealership to me"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

John Drake Louth was local to us and we drive past it, when we bought our Ford they gave me really good service. The people that work there are very good and listen to you! There was no issues during the purchase, they did try and get more money but we got it for the price we wanted to pay. I would recommend this dealership.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

John Darke Volvo Louth is an Franchise dealership that is based in Louth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.3 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

Add Review


Contact Information

Address

John Darke Volvo Louth
A16 Garage Grimsby Road
Louth
Lincolnshire
LN11 0EA

Get in touch

01507 603451
http://www.john-darke.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

33%
Would recommend this dealer to family and friends
33%
Percent of reviews responded to by this dealer

Additional Information About John Darke Volvo Louth

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information