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56% Recommend
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16 reviews from our car dealer reviews community
Leave a review for John Webb & Son (CLOSED DOWN)
Leave a review

16 reviews from our car dealer reviews community

Leave a review for John Webb & Son (CLOSED DOWN)
Leave a review
"Steph"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst car buying experience I have ever had. The vehicle I purchased from John Webb and Son developed a gearbox box fault within four weeks of buying it. Initially they told me they where unable to find a fault and it maybe due to the way I drive. I persisted with them and eventually they sent it to a gearbox specialist who confirmed there was a fault. I assumed this would be covered under warranty. They kept my vehicle in there yard for over 3 months whilst they attempted to find a gearbox from a scrap car. They where unable to do so. Reluctantly they agreed that the best of course of action was to recondition the original box and I would contribute to make that happen. After a further 3 weeks the vehicle was ready for collection. It cost me £600, within 2 hours of collection the engine overheated and now needs a new engine. They now say that despite the fact that I have done less than 1000 miles and it has been with them for 4 months out of the 8 months I own it. It has no warranty and they have now intention of helping me resolve this issue. I am currently seeking legal advice.

"f and a mchonan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ive just bought my 5th car from the webbs over about 15 years never had any problems very genuine and honest on my experience i would recommend them ive found if your proper with them theyll treat you right i keep going back anyway the cars are really good value and you dont lose much on resale

"Emma"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my car from John Webb a son thay wos realy helpfull and gave good service all so got my car at a good price! I recommend this dealer! An the son is very hot!! Lol

"anon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

fantastic service and a bargain car,would recomend again and again

"Anon"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a terrible experience with john Webb and sons. Thought I was getting a bargain but turned out to be the complete opposite - lots of problems with the vehicle I purchased, and I found the company to be very unhelpful. Problems were never solved and (frustrated) I ended up selling the car at a loss a short time later. This was a couple of years ago so I only hope they have improved since then - but I would not recommend to anyone.

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"Anon 12"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To be honest had a bit of a nightmare when i dealt with John Webb & Sons, had issues with car where basically the warranty not covering them. Maybe i was unlucky, i can only go off what happened to me a while ago

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Dealership Information

 

Car Dealer Reviews has been informed that John Webb & Sons in Halesowen has closed down and is no longer trading.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews3.6 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
1
Poor
4
Terrible
1

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  • Contact Information

    Address

    John Webb & Son (CLOSED DOWN)
    Shelton Lane
    Halesowen
    West Midlands
    B63 2XE

    Get in touch

    07860462150

    Opening times

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    Dealership Statistics

    56%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About John Webb & Son (CLOSED DOWN)

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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