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3 reviews from our car dealer reviews community
Leave a review for Johnsons Volkswagen Solihull

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3 reviews from our car dealer reviews community

Leave a review for Johnsons Volkswagen Solihull
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"Jack Wasley was a Fantastic help to us!!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After breaking down on a main road in Solihull, whilst working away from home....an angel appeared to help me before the AA got there, his name was Jack and can I just say how amazing this guy is....he was most helpful, informative and a credit to his company. Was so refreshing and if I need anything to do with my car or need a new one in the near future, then I wouldnt hesitate to go from Nottingham to Solihull, as this man is such an amazing example of how your staff should be... Thanks Jack and also his manager at Johnsons Volkwagen Solihull for allowing him to take time out from other jobs to help me.

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"Disappointed "
1.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Approached service desks at Volkwagen Solihull on Saturday to one young girl who didn't even look up at me and spoke to me in a very abrupt miserable manner. I was made to feel very uncomfortable. Such a shame as it ruined my experience in such a beautiful showroom

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"poor customer service"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Manager at Volkswagen Solihull s very rude,unhelpful. He knows nothing about the car and not sure how the Johnsons employs such people... They would not even remove tow bar from the used car which I bought recently for the displayed price and when asked came up with lies it would take a set time to remove it and that they would charge for it (not sure what set time is...another way of making money!!!!) as it is laughable to think they would charge a customer who bought a car for 14000 for just have a towbar removed from the car ... I highly suggest to avoid them.. not sure what other problem would come to light once it is driven off -- they says it comes with one year warranty ... would have to wait and see what lies are in stores if I had to take it back with any possible problems with it - will need to wait and see!!!!

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Dealership Information

Johnsons Volkswagen Solihull is an Franchise dealership that is based in Solihull. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews2.8 out of 5 stars — Rated Average
Excellent
1
Very Good
0
Average
0
Poor
2
Terrible
0

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Contact Information

Address

Johnsons Volkswagen Solihull
Highlands Road
Shirley
Solihull
West Midlands
B90 4NU

Get in touch

0121 222 0626
https://www.johnsonscars.co.uk/volkswagen/locations/solihull/

Opening times

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Dealership Statistics

33%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Johnsons Volkswagen Solihull

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