The service and support I received for purchasing the Fiat was superb from start to finish, David Wagstaff the gentleman that dealt with me was so helpful, he kindly took measurements of the inside of the vehicle at my request and as for the vehicle being dropped off at the house and the demonstration on how to operate the ramp was outstanding, David was patient in his demonstration and helpful with any questions and repeated the loading and unloading of the chair a few times until I was happy and confident in doing it, he really made me feel at ease and even helped me with the paperwork after which is always a big help, from start to finish I was thoroughly satisfied with the service I received from David.

I put a deposit down on an ex mobility Caddy Maxi 1.9 on 12/10/21, This type of vehicle was necessary for my wheelchair bound son. I was due to collect vehicle on 16/10/21. Just prior to collection I was advised it had a developed a fault… After repeated calls over the last 3 months & being advised the car was being dealt with, I was finally told in January 2022, that it STILL had the original fault. I cancelled my order and requested my deposit back. They have now repaid the deposit by cheque (I’d paid them immediately by Visa!) Unfortunately I’d also insured the vehicle for the 3 months I was awaiting the car. Today I have been told they’re ‘not liable’ for the 3 monthly insurance payments I’d made on the car - a car I have NEVER taken possession of - although their staff were aware that the vehicle was insured ready for the original collection date!!! I’d say avoid at all costs, take your money elsewhere!!

Bought new WAV from this company in April 2018, vehicle was not as described, under consumer goods act 2015 we were entitled to full refund but Jubilee refused to take the car back and refund our money, they also registered the WAV as a standard vehicle unmodified, we returned the V5 registration document to them the same day that we received it from Swansea, over 14 months later we still have no registration document, be very careful before buying from this company