I want to start by saying that when I purchased my car, the sales guy Raj was really helpful and professional and was not pushy with anything. I have no complaints against him. After having the car for 14 days , I noticed the car was using an abnormal amount of oil. (1 litre for 200 miles) The car was massively over using oil. I called Junction 17, and an advisor told me it must be booked in with their workshop. I chased this for over a week to then be told by the workshop manager Jamie that I could book into a garage of my choice for diagnosis. After initially quoting the problem to Jamie, also apparently one of the CEOs of junction 17 cars, he tried to tell me this is normal for this car. Now anyone with zero mechanical experience would know that this is not normal consumption. Jamie agreed to pay for a 1 hour diagnosis, which he did, and then said he would book it in to his own workshop to carry out the suggested work. Fair enough. I've had to keep ringing over the week as he said he would call to book it in, and he didn't. We are now 5 weeks down the line from raising this issue, and still constantly chasing for resolution. I have made multiple phone calls over the last 5 weeks, I had to make 7 calls within one week to try and get a call back and did not receive a call back. It took me to say to the sales advisor on the 8th call that I will hold the line until he is available, and conveniently, he was instantly available. So yesterday, the car went into limp mode, showing a drivetrain failure. I called again, and Jamie told me to use warranty (which is not worth the paper it is written on) as we are outside the 30-day period. Legal advice tells me that Junction 17 is liable to provide a repair, replacement, or partial refund, so I have now put in a formal complaint and I am prepared to take legal action. Don't be fooled by the high caliber of cars this company have in the showroom and listen to the terrible reviews this company has. I wish I did.

Great service and very welcoming

I bought 2 cars from Junction 17. One bought 3 years ago and the second one last week. Both times were very smooth transactions. Both cars were superb. I gave the first one to my daughter and bought a blue Mercedes-Benz which has been delivered last week to my home address in Doncaster. Absolutely love the car. Very professional team and great experience overall.

A very professional setup, and a flawless experience from moment I walked in. I received a warm greeting as I entered and a very thorough explanation of my finance and warranty from Leonie. I can’t fault them. It felt a real pleasure to be so well looked-after. Not planning to buy a car again for a few years, but I would definitely go to Junction 17 next time.

Bought my car here recently and it was a great experience all the way through. Lovely selection of cars, friendly staff, and thoroughly professional sales experience. No pressure... just totally helpful. Next time I am going to buy a car I would definitely consider them a second time.

I reserved online and tied up all the details with Leonie before heading over to Peterborough to test drive and close the deal. Really nice people to deal with and they made the process and so easy and painless.

Just bought from these guys who did a great job of looking after me from start to finish. Finance was arranged so quickly and smoothly, and the whole experience was pleasurable and stress free. WIll buy again from them next time I am in the market, Thanks guys!