I'd give my experience four stars. I'm enjoying the Porsche, and it's been going fine overall. Everything at Junction 17 was fine apart from a few issues. I still haven't received the full service report I requested. I was provided with the battery health report, but when I asked for the complete service report, I was sent pictures of a computer screen instead of the report. The issue was the car was not charged when I went to collect the car. Despite those issues, everything else was fine, and I would still recommend Junction 17 to others.

There have been a couple of issues with the warranty, and I'm waiting for someone from Junction 17 to reach out to me. I was looking after a Kia Stinger for a while, and Junction 17 had a very good example. It was smart when I got it.

Everything was fine

I purchased a jag F type, the deal was agreed and collection was arranged 7 days later. I called the dealership to check the collection was going ahead. I was advised it was and proceed to change my insurance in preparation to collect the car. I got a message 24 hrs later saying the car was not ready and to wait for an update. 4 weeks passed despite a number of chases the car was not ready. I eventually agreed a date to collect and changed my insurance and taxed the car. I picked the car up and it had done 900 miles since I did the deal. The car had zero petrol so I called in to the nearest garage to fill up. When I test drove the car it said there was zero miles fuel remaining so I put £10 in to test drive the car. I drove immediately home a total of 3 miles and heard the engine knocking. I stopped driving the car and informed the garage. An engineer turned up the next day he suspected it was the super charger 2 weeks later I was told it needed a new engineer. The car had been served twice a year and had a full engine rebuild 8 months ago. I had px my car and requested to reverse the deal which was agreed. I asked for my px car back but they refused until I had the log book for the jag. 2 weeks passed no log book turned up I checked the garage had notified DVLA which I was told it was done. I called DVLA to be informed no changes had been made. I went back to the garage and it was confirmed that had not done the transfer so it was agreed I could pick my px car up. They told Me I had to wait a further 2 weeks to get my cash payment refunded. I got my refund but no log book . I called Junction 17 again to be told it was up to make the changes to the log book. I called DVLA and was advised it was Junction 17 to notify them. The deal cost me about £400 in fuel admin changes cost of insurance. When I asked the junction 17 for some compensation for my loss and being without a car for several weeks they flatly refused

It was good experience at Junction 17, no issues. The BMW is a bespoke vehicle which they had and it met my needs. Only niggle is I haven’t received the logbook yet but on the day the staff were good, pleasant, friendly. Rarity of the car made me buy and it was in my price bracket.

I saw the car, took it for a test drive and all was fine. On collection, the salesman honestly showed me a paint defect which he hadn’t noticed as they tried to valet it out and a brake sensor came on so that needed replacing which cost me. I gave lower score as the warranty I took out had a 28 day cancellation but I was unable to cancel as dealership told me it was a 14 day cooling off period. Wasn’t given any t&c to show that so my experience was mixed. However, the salesperson Charlie was a nice lad, no problem. He was honest enough with me. Transaction process was easy and got picked up at the station.

Going ok with the van I bought, It hasn’t blown up yet. They were friendly enough at Junction 17. Salesperson was cool, helpful. Did everything he needed to do, wasn’t pushy. I saw it online, went to look at it, process was easy peesey. Couple of days to collect which was more on me as they offered to deliver it. I gave four stars as sometimes communication was delayed. I’ve no complaints.

No issues with the staff, they weren’t pushy. It was quick, easy and got a decent part exchange price. The BMW was in really good condition which gave me the confidence to buy. i would definitely recommend.

Love my new Tesla. I saw it on Autotrader at a good price and they are fairly close to me. On the day was fine, I got test drive an everything, no problem. They could have done better on the day of collection. When I picked up the car there were some confusion over what was owed and there wasn’t a full charge on the car. However, it’s a fantastic car, finding the switch to electric ok. I would us them again.

It's going fine with my S3. I’d been looking for one for ages and Junction 17 had the one I was after in the spec I wanted. First time using them and my experience was fine. Few bits that I need to sort out but nothing major. Quick process to collect. I test drove then a week late drove it home. The car was clean on collection but could have done with a proper clean inside but it was nothing major, just a few bits and bobs.