The car is lovely. The dealership is close to me and they the model I was after and at a price I could afford. Staff on the day were brilliant when I first went to look at it and went back a second time to collect. Communication was terrible during this time. It was hard trying to get in touch with the salesman as I had left a reservation and tried to communicate that but couldn’t get through to anyone but eventually I got through to someone who assured me the deposit had arrived and car was reserved. Prior to collection the dealership didn’t know the MOT was needed. Car wasn’t clean when I collected it. Low score as they need better communication and better prep of the cars for collection but the car l chose is lovely.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Mercedes Cla
Hi Wesley, Thank you for taking the time to leave us your feedback. We're pleased to hear that you're happy with the car and that you found the model you were looking for at a price that suited your budget. It's also great to know that the team looked after you well during your visits to view and collect the vehicle. However, we're disappointed to hear that our communication fell below the standard you expected. We understand how frustrating it must have been trying to confirm your reservation and get hold of the salesperson, and we apologise for the inconvenience caused. We're also sorry to hear that there was confusion regarding the MOT requirement and that the vehicle was not presented in the condition you expected upon collection. Your comments are important to us and will be shared with the relevant teams as we continue to improve both our communication processes and vehicle preparation standards. Thank you again for your honest feedback. We're glad that despite these issues, you're enjoying the car, and we wish you many happy miles ahead. Kind regards, The Junction 17 Team
My first time using them and they were alright. It was the salesman first sale which was good. They were courteous and the manager was alright. We had a test drive and only when we drive the car away did we notice a smell so possibly an ex smokers car. The dealerships premises were clean and smart.
Reviewer has confirmed their email address
I saw the car on Autotrader, phoned up to make appointment and then went to see it. Buying the car was a bit of a mission as we agreed a trade in price then when I went back the following weekend, the valuation for the car wasn’t accepted and they gave me a lower figure. The sales manager dealt with and gave me the wrong information on the car. The showroom is nice but this one person let me down. Some of the staff members were good. The car runs and drive well but the aircon isn’t working so I need to get it looked into.
Reviewer has confirmed their email address
Communication was brilliant, couldn’t ask for more. I can't remember the sales person name, they showed me the car and put some fuel in it. Gave me a cleaning pack aswell. Only drawback was I didn't think it was a twin turbo, but its all good. There was a bit of a mix up during collection. I traded my car in but didn’t realise I need to bring down the agreement of the finance but we got it sorted in the end. The premises were nice and clean, I was offered me coffee. It didn’t feel like any other dealership, the staff dress smartly.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Brilliant Communication
Hi Andrew, Thank you for taking the time to leave such a detailed review. We're delighted to hear that you found the communication brilliant and that the team looked after you throughout your purchase. It's great to know that the vehicle presentation, cleaning pack, and overall experience at our dealership helped make your visit a positive one. We take pride in maintaining a welcoming environment, so we're pleased you noticed the effort our team puts into both the premises and customer service. We appreciate your understanding regarding the mix-up with the finance agreement during collection. While these situations can sometimes cause a delay, we're glad everything was resolved smoothly in the end. Thank you again for your feedback and kind words. We hope you're enjoying your new car and look forward to assisting you again in the future. Kind regards, The Junction 17 Team
I'm enjoying my Ford Mustang but there are a couple of things i've noticed that I need to speak to the dealer about fixing but the staff were good. It was a quick process on the day and I have already recommended them to others.
Reviewer has confirmed their email address
I was pleased to see that Junction 17 also sells Modified cars over and above there standard ones. On the day of collection, I personally would have liked to have spent more time in the handover of my new car. Which would have made my experience a bit more personable.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Bonus for selling Modified cars 👍🏻
Hi, Thank you for your review and for choosing Junction 17. We're pleased to hear that you were happy to see our selection of modified vehicles alongside our standard stock, and that we were able to help you find the right car. We also appreciate your feedback regarding the handover process. We understand that collecting a new car is an exciting occasion, and we're sorry that you felt more time could have been spent making the experience more personal. Your comments are valuable and will be shared with the team as we continually look to improve our customer experience. Thank you again for your feedback, and we hope you enjoy your new car for many miles to come. Kind regards, The Junction 17 Team
All in all – not a bad experience with Junction 17. I couldn’t knock the service or the communication, it was Fabolous. All went really well and the test drive was a smooth process.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Cant knock the service!
Hi, Thank you for your feedback. I’m really pleased to hear you had such a positive experience with Junction 17 and that you were happy with both the service and communication throughout. It’s great to know everything went smoothly, including the test drive process. We really appreciate your kind comments and hope you continue to enjoy your car. If you need anything in the future, please don’t hesitate to get in touch. Kind regards, Junction 17 Grantham
junction 17 grantham from Junction 17 Cars Grantham in response to Cant knock the service!
Hi Lyndon, Thank you for your feedback. I’m pleased to hear everything has been going well with your Nissan Navara since purchase. It’s great to know the online buying process went smoothly for you and that your son was able to collect the vehicle without any issues. We appreciate your custom and hope you continue to enjoy the Navara. If you need anything in the future, please don’t hesitate to get in touch. Kind regards Junction 17 Grantham
junction 17 grantham from Junction 17 Cars Grantham in response to Cant knock the service!
Hi Paul, Thank you for taking the time to leave us a review. We're delighted to hear that you were happy with the service and communication you received from the team. It's great to know that everything went smoothly and that you enjoyed the test drive experience. We really appreciate your feedback and hope you're enjoying your new vehicle. If there's anything we can help with in the future, please don't hesitate to get in touch. Kind regards, The Junction 17 Team
The Mercedes Gla has been spot on! It was the car with the Top spec and featured everything I wanted. My friend purchased from there before and had good reviews. The customer service kept me up to date with everything and were nice people to be around.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Spot on Mercedes Gla!
Hi Jamie, Thank you for your fantastic feedback. I’m really pleased to hear your Mercedes GLA has been spot on and that it had all the specification and features you were looking for. It’s also great to know you came to us through a recommendation from a friend and that the experience lived up to your expectations. We’re glad the team kept you updated throughout and made the process enjoyable for you. We really appreciate your kind words and hope you continue to enjoy the car. Kind regards, Junction 17 Grantham
The garage was well looked after at Junction 17, gave me plenty of confidence with the purchase. I thought the website looked pretty good.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Garage was well looked after
Hi, Thank you for your feedback. I’m really pleased to hear that the presentation of the dealership gave you confidence in your purchase and that you were impressed with our website as well. We always aim to provide a professional and welcoming environment both online and in person, so it’s great to know that came across during your experience. We appreciate your custom and hope you continue to enjoy your car. Kind regards,
Had a scroll through google and noticed the Range Rover sport from Junction 17 which was what I wanted. There was a lot of back and forth with the paperwork, but it worked out cheaper for me in the end. The car seems to be running fine at the minute.
Reviewer has confirmed their email address
junction 17 grantham from Junction 17 Cars Grantham in response to Range Rover running fine
Hi, Thank you for your feedback. I’m pleased to hear you found the Range Rover Sport you were looking for with us and that the vehicle has been running well so far. I appreciate your patience with the paperwork process, and I’m glad we were able to get everything sorted and work out a better deal for you in the end. We really appreciate your custom and hope you continue to enjoy the car. If you need anything in the future, please don’t hesitate to get in touch. Kind regards, Junction 17 Grantham
Junction 17 Cars is an independent family owned used car retailer with over 50+ years combined experience. Our innovative, fresh approach to the motor trade has led to our rapid expansion with an unrivalled reputation.
You will always find a large number of prestige cars in our stock however, if we don't have exactly what you are looking for, our professional team will work with you to source it.
Our state-of-the-art showroom is located in Yaxley, within the historic city of Peterborough. Convenient for access to London and the Midlands with excellent links to the UK’s road and rail networks.
We stock more than 300 prestige cars and are not tied to any one manufacturer or brand, enabling us to offer completely impartial buying advice. This independent advice also means that you can be assured that we have the freedom to select only the very best quality cars of any marque. We also specialise in Brokerage, enabling customers with unique high-end motor cars to maximize their returns by using our state of the art showroom and facilities unmatched nationwide.
Our commitment to service and the pride we have in our cars means that we operate an open-door policy. We want people to come and enjoy the Junction 17 Cars experience by seeing and feeling our stock for themselves.
Our range of finance options make it easier to afford your ideal car or a fleet of vehicles for your business. The plans are all flexible and we’ll set the payments based on your budget.
If you want a quality car and guaranteed peace of mind then you can be confident in placing your requirements in our hands as all our staff members are fully trained to be specialists in their discipline. So why not contact us today to start your journey of a lifetime in the car of your dreams?
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 86 | |
| Very Good | 43 | |
| Average | 15 | |
| Poor | 0 | |
| Terrible | 2 |
Junction 17 Cars Grantham
19 Tollemache Road South
Spittlegate Level
Grantham
NG31 7UH
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:30 - 16:30 |
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