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19 reviews from our car dealer reviews community
Leave a review for K Carz Peterborough

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19 reviews from our car dealer reviews community

Leave a review for K Carz Peterborough
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"Great service!"
5 out of 5 stars See
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Excellent service always! I recommend K Carz Peterborough

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"misleading car information "
1 out of 5 stars See
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contacted k karz about a yellow saab convertible 9-3 yesterday (06/01/2018. i explained i would be making a 9 hour round trip so needed to know if the vehicle was mechanically sound and in a good shape with no unexpected surprises as it would be a waste of my time and effort coming to view. we were assured twice in two different phone calls the car was immaculate with no issues. when we arrived the car had a dint above the door handle, the drivers seat belt didnt retract the suspension had gone the alternator was clicking on start up and the blower fan was whining the wing mirror was hanging off with scrapes. i had been assured there was service history with the vehicle but no evidence of timing belt having been done considering the mileage of the vehicle is 124000. being a mechanic i am able to spot a lemon when i see one and walked away but i am sure that this fly by night duo will take advantage of some poor unsuspecting person and not feel guilty. they obviously thought because i was travelling so far they had a guaranteed sale from me, they look of surprise when i walked away was almost worth the costs in petrol

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Nil from K Carz Peterborough in response to misleading car information

Hi thankyou for the review. As false as it is and i am sorry that you travelled for so far and it was not mis-described as you called and said if the auto box changes gears correctly which it does and i also advised you it was a part ex car that came in however it is mechanically sound and you will always get age related cosmetic marks on any second hand car and this one in question had done 123,000 miles and was worth £1350. My face expression changed not to the fact that you didn't buy it but to the fact that i dont know why some people want a brand new car for £1350 knowing especially one that has done 123000 miles. We can only apologise for your wasted trip but out part ex cars are priced to sell.

"Disappointed"
1 out of 5 stars See
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Went all the way from London to view a 3 Series I had been told over the phone was in good condition and had no work done etc etc, polite over the phone and polite whilst at the garage but, got there car tyres was flat (thought okay no worries just needs some air) then opened up the bonnet and the car had probably had a massive oil leak as it was everywhere, asked the chap about it and he said the car had no work done etc etc after about 10 minutes he remembers that the car had actually just had a new turbo put it when it had arrived to them and he didn't have the paperwork to hand for it or even the v5, absolute waste of my time. Apparently it was all in the garage that had, had the work done. To add the car itself was filthy with assorted of junk in the boot and crisps all over the place.

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"Unorganized Dealers "
1.2 out of 5 stars See
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Bought a Car with them 4 weeks ago . They forgot to send the v5 to DVLA. After 2 weeks wait they said they have sent it but I doubt they have . when I called DVLA they say nothing was received . Very unorganised . When you ask then Questions you will never get a reply via email or text. Not the best car dealer to deal with . Double check the car and don't buy Blinded. This car dealer does not care about selling Roadworthy cars . They are only good at telling you what you wanna hear. My cars Third Brake Light cover was damaged and was hanging off. Paid £160 for a new one. air con button was faulty and will cost me £400 to fix. Suspension arm bush were damaged and my local garage quoted me £450 minimum to replace . Brake Pads were also Very Low. My garage said will only last maybe one more month . Very dodgy.

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"Great Service"
5 out of 5 stars See
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I had actually left a blind deposit on a car. K-Carz were kind enough to send me a video of the car showing any marks defects prior to leaving a deposit. When I wanted to collect car they picked me up from train station as well. Car was as described and I'm a very happy person. He mainly deals with German cars. Excellent service would recommend.

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"AO"
5 out of 5 stars See
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I came to buy a car for my sister in law as her Yaris was beyond safe to drive. I phoned about 11am and was told that the unit was open, made my way down there with my dad and we had a choice of two Audi A3 motors. The difference in price and car was around 2k, and for the purpose it was going to be used we opted for the cheaper of the two. The car had a faulty electronic window switch, which the seller went home to fetch and it was fitted without any fuss. The front tyres also needed replacing and they happily did so. Honest, and straightforward guys definitely worth their salt. Highly recommended, I don't usually write reviews but felt this time it was well deserved.

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"Charlie"
1 out of 5 stars See
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Travelled 1 hour and 15 for an immaculate bmw 1 series, to get there and find a crack in the windscreen and a burn in the back seat that he apparently didnt see! Then when i told him that he wasted my time all he said was 'thats your time wasted not mine'. Also noticed that most the other cars were damaged so i wouldnt recommend k carz to anyone. Absolute joke

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Nil from K Carz Peterborough in response to Charlie

Just a lie... most of our cars are damaged. I remember you, the windcsreen was not damaged but you maoned about a cig burn on back seat which to be fair i did not even see it and if i did i would have got a trim guy in to repair it but that bmw coupe got sold 2 days after to a happy customer. so it just proves each person is different. some expect wear and tear defects on 2nd hand cars and some expect every car to be brand new irrelevant of age and mileage. We cant please everyone but its your responsibility to come and view it, we don't force anyone or push anyone in buying any of our cars. if you don't like it not a problem. We do our best to prep our cars which meats 99% of customers expectations. Our prices are also very competitive.

"peggy"
1.4 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

I bought a car from K Carz recently but found this car to be unroadworhy after a trip to the garage because of noise problems we found out that this car was not roadworthy so contacted the seller but he didnt want to know and after a few attempts at getting our money back have given up and our now going through citizens advice to proceed with court proceedings i would advise anyone too give this company a wide berth.

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+6 Found this review helpful

Nil from K Carz Peterborough in response to peggy

I believe you purchased a part ex car that came in a citroen hdi that had done 160,000 miles for £350. we advised you it is at this price as the mot is due to run out and if we don't obtain £350 we will auction the car off. You contacted us for a refund when the MOT failed which you knew was a possibility as we advised this at the time. We could not have been more specific.

Ellie in response to peggy

I am going through the exact same thing with them. Complete waste of time. I would not recommend!

"Craig"
1 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

Was really excited to find the exact car I was looking for, went to view and purchased it. Bought an Astra 1.9 CDTI which when I test drove had a fuel injector problem which I was assured would be repaired, went to collect the car and all seemed well. Driving home big plumes of black smoke coming out the back which I was told because they had just changed injector and it would clear up. Took car to another garage as wasn't sure and they, as well as a dodgy injector, diagnosed a cracked manifold which was making the inside of the car smell. Back to the garage it went and they repaired it, air conditioning wasn't working and they tried to fob me off by saying it wasn't their problem when I had to argue that air con was mechanical not a consumable and that it was the pump at fault not the lack of gas, they tried to sell me an upmarket pump but said no. Car came back and still wasn't working properly so took it to another garage to be repaired. Just a horrible experience, had problems with the car ever since m, engine management light coming on when accelerating. Ended up buying another car from a proper garage, just avoid these guys. Seemed OK to talk to but once they have your money they're not interested, would never buy from a small garage like this again.

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Nil from K Carz Peterborough in response to Craig

Apologies for your experience. we don't deal with vauxhalls much as mainly deal with german cars and for this reason as they can be more problematic but in all fairness each time you contacted us regarding a fault we tried our utmost to repair it. we understood your frustration so in end was best for both of us to return and refund and move on. You all need to understand that these are 2nd hand cars and we don't mean to sell anything with known faults however if faults arise we are here to rectify. we sell 25-35 cars a months and yes the odd one may have an issue but that is all part of a 2nd hand car and we do our best to sort BUT in no way do we intentially sell a bad car as no1 knows what can happen in the future. even a brand new car can brake down.

"james"
1.6 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I lived a few hours away, so i asked them to guarantee me that there was nothing wrong with car, as i have to drive a long way back. That was a lie. When I drove car home on long motorway,both the the oil and tyre light came on, Got the car checked out and there was a oil leak on the gearbox. One of the brothers wasn't not helpful, and just wanted to take money and off you go. Both front and back discs were completely corroded, and was badly rubbing. Had to spend a extra 800 quid to fix part of the issues. Really bad sale when ur parting with alot of money, you want a honest dealer. they said you have nothing to worry about. thanks alot.

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Dealership Information

K Carz are based in Peterborough and are a used car dealership selling a range of models from a variety of popular manufacturers. This dealership has over 90 cars in stock at any one time. Finance packages are available and part exchanges are also welcome should customers wish to trade in their current vehicle. 

Car Dealer Reviews would love to hear from any previous customers of K Carz in Peterborough, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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19 reviews3.3 out of 5 stars — Rated Average
Excellent
10
Very Good
1
Average
0
Poor
4
Terrible
4

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Contact Information

Address

K Carz Peterborough
Cygnet Park Club Way
Hampton
Peterborough
Cambridgeshire
PE7 8JA

Get in touch

07970718689
http://www.k-carz.co.uk

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Dealership Statistics

57%
Would recommend this dealer to family and friends
57%
Thought the dealer was knowledgeable and helpful
52%
Thought issues were resolved quickly and easily
21%
Percent of reviews responded to by this dealer

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