I can't recommend this dealer at all. They have no respect for their customer's time and will say things that are untrue to make/keep a sale. I bought a car from them and returned it two days later when it turned out that it didn't have the heat pump that it was advertised as having. They insisted that it had it, and even lied about it being standard on those model years with that trim so I had to spend a day learning about the car, paying to access the service technician portal etc in order to prove that it didn't. I wasted three trips to the dealer where they'd keep me waiting for 20-30 minutes on each occasion even though I was on time for the appointments. The salesman even called me 5 minutes before my car collection appointment asking if we could reschedule!?! I wasted time chasing them for order forms and invoices, and I had to draft documents for them to sign/amend just to get something in writing. And I missed an opportunity to get another approved used vehicle from a different dealer with the same 2022 Ultimate AWD and Tech pack specification (albeit with 22K miles instead of 11K) listed at over £2500 less than this one. They said that they'd cover my expenses, which unsurprisingly they haven't, and it's reasonable for me to get compensated for my time and effort given their false advertising, but I won't hold my breath on that. Avoid them if you value your time, money, energy.

While I initially had a pleasant service, once I reported that my new car had a fault. It was downhill from there. I was treated as a nuisance. One of their customer service rep was rude, shouted and me and disparaged my prioritising my children. Said employee was not challenged, instead I was told that I was aggressive, to bring down the aggression and be ‘nicer’ to the man who had yelled and at me. Apparently, I was not courteous enough. I did not feel safe at the dealership and will never return. I didn’t notice any female employees the 4 times I went in and there is no question why. They have a culture of silencing women while insinuating that bad male behaviour is acceptable because apparently ‘boys will be boys’. A culture that continues to perpetuate violence against women in all its forms. I do not recommend this dealership to any woman or allies.

Didn't respond to email queries - went in to speak to them face to face and not interested. Went to another dealer instead.