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30 reviews from our car dealer reviews community
Leave a review for Ken Brown Motors
Leave a review

30 reviews from our car dealer reviews community

Leave a review for Ken Brown Motors
Leave a review
"Ken Brown Motors Stevenage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service from Hina and from Jack yesterday. Thank you so much for sorting out my issue so quickly, and without the great cost I was so worried about!

"Customer service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kerry in the service dept went above and beyond on Tuesday for Mr and Mrs Greener. Thanks again Kerry.

"KEN BROWN STEVENAGE CUSTOMER SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HAVING PUCHASED MY LAST FIVE KIA FROM KEN BROWN STEVENAGE THE SERVICE AND SALES HAVE EXCELLENT PROMT AND DETIALED THE MAIN REASON FOR MY CONTINUED PURCHASES .FROM SALES THROUGH TO SERVICE NOTHING TO MUCH TROUBLE TO SATIFACTION,KEEP UP THE GOOD WORK

"Terrible DO NOT USE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely terrible service! From start to finish. In fact, we didn’t even finish. I removed my car from this garage as they are so incompetent, It was in for a repair for a clutch which was under warranty, booked in for 6 weeks, had a heavily pregnant partner. They booked in a repair for a date, took the car for two weeks when was meant to be a 2 day job. When we dropped the car, was told it can take 1 week, Called on the 10th day and asked for update, to which they said hadn’t even been approved or started. Martin the customer service guy absolute lier! Tried telling us head office hadn’t approved when 2 months prior he told us they did. Would never recommend this company in a million years, completely put me off KIA and would definitely never recommend! Absolute shambles to every body working there! What a diabolical Buisness they have here DO NOT USE OR PURCHASE ANY VEICHLE FROM!

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"Fantastic Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Nathan the salesman for his first class service with the purchase of my new car. Right from sending me a personal video of the car, to the trading in of my car, which I can honestly say they worked with me with the figures I could only go too. I so excited to pick my new Kia up at the weekend. Thank you Nathan also for dealing with me and my sisters. You were so patient and knowledgeable. I would definitely recommend this dealership.

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"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So excited, picked up my new Kia Picasso from Ken Browns in Stevenage this morning. Great Customer service experience from Ranj. From the time I first walked into the showroom to picking up the car today, Ranj was so helpful, honest and patient. Nothing was too much trouble, he even gave me a quick overview of features and how to use them and also sent an email with a video of the car before i picked it up today. Thank you for all your help Ranj and to the other staff who made coffees! Thoroughly recommend this lovely family run garage if looking for a new car. I look forward to many happy years of driving my new car.

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"GREAT EXPERIENCE / LOVE THE CAR"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to MR Ranjeev Vij sales Executive. He was very pleasant and knowledgeable, he explained my options for purchasing the car that I had chosen very well. Before I picked my car up today he sent me a video showing me the car fully cleaned inside and out and just waiting for me to pickup. he made the whole experience of buying a car a very pleasant one. This is my first KIA and I must say that you seem to get a lot of car for the price. I was very impressed when I took the car on a test drive. Thank you ranjeev

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"Ranj Vij"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Kia today through Ranj at Ken Brown Motors Stevenage. Very welcoming. Explained whole process thoroughly. Very helpful and would totally recommend them

"Car purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I ordered a kia sorento last year with clint ,i wanted a few changes not a problem clint was not only very professional but very friendly too and kept me up to date with how long the car would be right up until it was at the dealership and picking up the car was an absolute pleasure.

"Fantastic Garage. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted to part exchange my manual Sportage for an automatic. Nathan rang me as soon as a suitable car was available. I’m so impressed with the service I received. Nothing was to much trouble. Nathan took care of everything and made sure my car was handed over to me in pristine condition. I would like to say a huge thank you to Nathan and the guys in the workshop. You are a credit to Ken Brown Motors.

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Dealership Information

Ken Brown Motors are an approved new and used Kia dealership based in Stevenage. A range of used vehicles from a variety of manufacturers are also available. Service such as specialised Kia servicing, parts, MOT’s, motability and business sales are available on site.

Car Dealer Reviews would love to hear from any previous customers of Ken Brown Motors branch in Stevenage, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews4.5 out of 5 stars — Rated Excellent
Excellent
26
Very Good
0
Average
0
Poor
3
Terrible
1

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  • Contact Information

    Address

    Ken Brown Motors
    Shephall Way
    Stevenage
    Hertfordshire
    SG2 9RW

    Get in touch

    01438 313245
    http://www.kenbrownmotors.co.uk

    Opening times

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    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Ken Brown Motors

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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