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purchased a kia ceed from ken brown stevenage car is a 21 plate gt line reg- LM21BUO Car arrived to me on Saturday 30/10/21 went in to car on Sunday 31/10/21 the engine management light was on so called the rac who recovered the car to a local kia dealer as the car as an engine mis-fire and requires a new 02 sensor this car as only covered 4400 miles from New and already having engine problems spoken to ken brown stevenage as I wish to return the car and after 3 days of getting nowhere I've been told I have to wait 10 working days before a refund can be received no courtesy car leaving me without any form of transport which ken brown stevenage say there's nothing they can do
Would like to say a big thank you to Josh at Ken brown’s Stevenage for a five star customer service also for the guys that fitted our decals on the exceed again another five stars. As a whole Ken browns have always given great five star service and have and will continue to recommend them.
Christian Clark awesome Ken Brown Motors Stevenage
Aqib is an outstanding asset to the team Total knowledge of range of vehicles Totally understanding of purchases requirements Loved dealing with him Found the right car at the right price for our family
What a lovely dealership, transparent, war,. welcoming, knowledge in their product, second to none. From the minute you walk in, the greeting is sincere and kind. I met some fantastic people here, from the front desk, to the sales and management team. I was helped by the most gentle and thoughtful car salesperson I have had the good pleasure to have met. His name, Clint, a lovely human being. And thank you Matt for your kindness and honesty.
I have been leasing cars from Kia KenBrown in Stevenage for 6 years now, 4 months ago I started my new lease and my goodness how their service has changed! My car has been in the garage for 12 days now as they can not find a fault, the service they have provided is abysmal, Last week I called 3 days in a row never answered the phone, had to call sales team to pass a message on, I asked for a car after 3 days they refused, I am at day 13 still no working car and still no courtesy car. I have 3 children and walking them to school and back is horrendous especially as 2 of them are in Early years and don't live close, so let down would not recommend
Just picked up our nearly new Kia from Stevenage Christian was very professional during the sales process and the handover was fantastic He spent a good time going through the features and set up the phone and radio for us Thanks Christian.
part exchanged my car. Great service from Christian and Matt from start to finish. Kept in contact with me at all times
They looked after us very nicely, nothing was left without explaining everything, Toni Duranti sorted the car and deal and it’s was all spot on. Thank you to all the staff that helped.
The help and information I was given by the sales executive was brilliant. Amazing customer care. Thank you
Ken Brown Motors are an approved new and used Kia dealership based in Stevenage. A range of used vehicles from a variety of manufacturers are also available. Service such as specialised Kia servicing, parts, MOT’s, motability and business sales are available on site.
Car Dealer Reviews would love to hear from any previous customers of Ken Brown Motors branch in Stevenage, so please if you have found this page could you take the time to leave a quick review and help any future potential customers. Also, if you are considering purchasing a vehicle from this dealership then please come back to our website and tell us how your experience was, every single review really does help.
Manufacturers: Sells a variety of makes and models
Ken Brown Motors
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