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4 reviews from our car dealer reviews community
Leave a review for Parkway Volkswagen

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4 reviews from our car dealer reviews community

Leave a review for Parkway Volkswagen
Click on the stars to start your review
"Woeful sales team"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spoke to VW Kettering over phone initially about PCP deal for a Golf. Wouldn't quote over phone, insisted I book an appointment. Reluctantly did having provided info about car to trade and existing lease deal I have been quoted elsewhere. Encouraged that they would get close to what I described Arrived early for appointment, shown example vehicle then discussed details of what I required. Requested info for both Golf and Passat. Was left for 10 minutes whilst salesman went to create quotes. He returned with one for the Golf (nothing for the Passat) which was a laughable £300 per month more than the lease deal I had described on initial phone call. No effort to improve quote or produce absent Passat quote - appeared utterly disinterested in trying to make a sale Quite why I was required to visit the dealer for this laughable quote I do not know; perhaps KPIs for appointments need to be hit? The lack of any desire to make a sale begs the question why a quote could not have been given over the phone? I'll never know and I would recommend people steer clear of this team and look for a new vehicle elsewhere

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"Mot and repairs "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service from Emily on service reception and outstanding quality of work and I would recommend this garage to all my friends and family

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+0 Found this review helpful
"Useless and carefree"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would avoid Parkway Volkswagen where possible, Iv had two consecutive cars with issues Parkway have failed to resolve, one being brand new! It's important to remember that It is Parkway Volkswagen Kettering that have failed not Volkswagen group! Within 15 minutes of l leaving the dealership I was on the side of the road! Service is poor, lies and told and they have no interest in the customers once they have taken there money and driven through the gates! One thing I'd advise is if you are unfortunate enough to buy a car from here and return for servicing or repairs make sure you check your car over throughly as they damaged mine and also during the complimentary wash scratched the paintwork.

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+1 Found this review helpful
"No stamps"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No service stamps at the site. I've been advised to to wait couple of weeks (52 days passed no signs in post and no replies to my emails). I've been given someones personal car as courtesy car with all personal things you can expect in your own car. It was passat with mileage of around nothing and auto parking brake just failed. I am very disappointed with after service care. No replies to my emails about my missing service books records.

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Dealership Information

Parkway Volkswagen is an Franchise dealership that is based in Kettering. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Parkway Volkswagen
Kettering Venture Park Lamport Place
Kettering
Northamptonshire
NN15 6XY

Get in touch

01536 431639
http://www.parkwayautopoint.co.uk/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
25%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Parkway Volkswagen

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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