I wanted a particular vehicle something I couldn’t find myself. I had what I wanted in a week with these guys Absolutely Spot On thanks to Alan in The Commercial Department at Parkway Volkswagen in Kettering . He sourced exactly what I wanted something no other dealer even offered to do . Thank you Alan for going out of your way and doing something that nobody else else offered to do ... one very happy customer - 5 ⭐️⭐️⭐️⭐️⭐️

When I visited the Parkway Volkswagen premises I was greeted by Louise Johnson. I told her that I was considering going electric and she went trough in great details of what was available and how it would serve me. There was nothing available at that time and said that she would contact me as soon as there was something. As promised, she contacted me and found a car which ticked all the boxes. Thank you Louise.

I have been getting Motability Cars since 2003 and i can hand on heart say Helen Tervit is the most profesional sales person i have met. She made sure the car i order was really what i wanted there was no presure at all. she spent a long time going through the options with me before i finaly picked the car. i then had a massive acident in the car i was going to exchange i Phoned Helen and i after making sure i was ok she said if i needed anything just to phone and ask which i did when i had a problem and her advice was fantastic. I was expecting the car in september but picked it up June 29th i was so happy when the little app that tells you when the car is built said it was early. If you need a car Go and see Helen she will make sure you get what you need and go beyond anything any other dealer has done for me Thank you Parkway and Helen

BUYER BEWARE! I strongly advise anyone thinking of buying a car from here to get an independent vehicle inspection carried out first. The Das Welt Auto report is not worth the paper it's written on. I can only guess that whoever ticks the boxes, does so from another location as they certainly do NOT have the car nearby when they do their so called checks, otherwise they would actually spot the faults. The do NOT check the cars prior to being sold, regardless of what their false paperwork says. When you show an interest in one of their cars, they do not stop contacting you. However, once they've got your money, you're on your own! I have reported several faults on my Golf, some of them major, but they do not want to know and will not return calls or emails. I have had to take my complaint out of their hands and am now taking legal action against them.

Spoke to VW Kettering over phone initially about PCP deal for a Golf. Wouldn't quote over phone, insisted I book an appointment. Reluctantly did having provided info about car to trade and existing lease deal I have been quoted elsewhere. Encouraged that they would get close to what I described Arrived early for appointment, shown example vehicle then discussed details of what I required. Requested info for both Golf and Passat. Was left for 10 minutes whilst salesman went to create quotes. He returned with one for the Golf (nothing for the Passat) which was a laughable £300 per month more than the lease deal I had described on initial phone call. No effort to improve quote or produce absent Passat quote - appeared utterly disinterested in trying to make a sale Quite why I was required to visit the dealer for this laughable quote I do not know; perhaps KPIs for appointments need to be hit? The lack of any desire to make a sale begs the question why a quote could not have been given over the phone? I'll never know and I would recommend people steer clear of this team and look for a new vehicle elsewhere

Very good service from Emily on service reception and outstanding quality of work and I would recommend this garage to all my friends and family

I would avoid Parkway Volkswagen where possible, Iv had two consecutive cars with issues Parkway have failed to resolve, one being brand new! It's important to remember that It is Parkway Volkswagen Kettering that have failed not Volkswagen group! Within 15 minutes of l leaving the dealership I was on the side of the road! Service is poor, lies and told and they have no interest in the customers once they have taken there money and driven through the gates! One thing I'd advise is if you are unfortunate enough to buy a car from here and return for servicing or repairs make sure you check your car over throughly as they damaged mine and also during the complimentary wash scratched the paintwork.

No service stamps at the site. I've been advised to to wait couple of weeks (52 days passed no signs in post and no replies to my emails). I've been given someones personal car as courtesy car with all personal things you can expect in your own car. It was passat with mileage of around nothing and auto parking brake just failed. I am very disappointed with after service care. No replies to my emails about my missing service books records.