I have a car from Volvo and because I’m disabled they come and collect and drop my car off every time it needs to service it or MOT have had no problems with Volvo and I like the cars.

My partner and I booked in a test drive with Mike Hutchings who couldn't have been more helpful. He gave us all the info we needed and was extremely knowledgeable.

Brilliant service, clean Scandinavian style reception....and I got to drive the new (new to me) Volvo C30 Electric courtesy car. Thank you.

Ian Parker looked after me very well and always has

Gave keys for a test drive but nothing else. Asked for cost of part exchange and was told he’d look into it but didn’t. Asked for a costing on PCP but told us to go away, find the car we wanted, and then go back to him. Total waste of time.

I booked my Volvo in to be serviced on the 21st April. I personally marked the parts due to be serviced for my own peace of mind so I could confirm they had been replaced and the car had been serviced. What a good job I did, because when my car was handed back to me, I was completely shocked and disappointed to realise that no work had been carried out on my Volvo at all but I had been charged £438.35! I feel completely let down by Volvo, they have apologised and have now carried out the correct work with be being present, they also sent me some Volvo merchandise as an apology but how many other people have they done this to? I intend to take this matter further and share this experience, so this doesn’t happen to other people. People say be aware of rogue garages, it seems it’s the Volvo dealerships you need to be wary of!

Unfortunately, Snows have been found in breach of the Sales contract the TMO have found that Snows have breached the Vehicle Sales Code, Clauses 7.4 the vehicle I purchased from them in 2019 has been found not of satisfactory quality, it has been proven that the vehicle was faulty at the point of sale. They sold a vehicle with serious safety issues. Don't put your life at risk, shop elsewhere.